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Adobe Connect vs. Cisco Webex Support (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Connect

    Score7.6 out of 10
    N/AAdobe Connect is a web conferencing platform that enables users to create presentations, online training materials, and learning modules. The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs.

    $50

    per host/per month

    Cisco Webex Support

    Score8.8 out of 10
    N/ACisco Webex Support was a remote access and support tool that has been discontinued and is no longer available.N/A
    Pricing
    Adobe ConnectCisco Webex Support
    Editions & Modules
    Meetings
    $50
    per host/per month
    Webinars & Learning
    $130
    per host/per month
    Small Meetings
    Free
    Forever free for up to 3 participants
    No answers on this topic
    Offerings
    Pricing Offerings
    Adobe ConnectCisco Webex Support
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Adobe ConnectCisco Webex Support
    Considered Both Products
    Adobe
    No answer on this topic
    Cisco
    Chose Cisco Webex Support
    Cisco Webex Support has a dedicated support team for all users. Finding dedicated support for the other platforms seems to be automated chat before speaking with an actual person.
    Incentivized
    Chose Cisco Webex Support
    More enterprise
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Adobe ConnectCisco Webex Support
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Adobe Connect and Cisco Webex Support (discontinued)
    Feature
    Adobe Connect
    7.9
    65 Ratings
    Cisco Webex Support (discontinued)
    -
    Ratings
    High quality audio8.664 Ratings00 Ratings
    High quality video7.164 Ratings00 Ratings
    Low bandwidth requirements6.855 Ratings00 Ratings
    Mobile support9.042 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Adobe Connect and Cisco Webex Support (discontinued)
    Feature
    Adobe Connect
    7.6
    64 Ratings
    Cisco Webex Support (discontinued)
    -
    Ratings
    Desktop sharing7.964 Ratings00 Ratings
    Whiteboards7.454 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Adobe Connect and Cisco Webex Support (discontinued)
    Feature
    Adobe Connect
    7.9
    65 Ratings
    Cisco Webex Support (discontinued)
    -
    Ratings
    Calendar integration9.141 Ratings00 Ratings
    Meeting initiation8.556 Ratings00 Ratings
    Integrates with social media7.228 Ratings00 Ratings
    Record meetings / events7.460 Ratings00 Ratings
    Slideshows7.251 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Adobe Connect and Cisco Webex Support (discontinued)
    Feature
    Adobe Connect
    8.6
    64 Ratings
    Cisco Webex Support (discontinued)
    -
    Ratings
    Live chat9.462 Ratings00 Ratings
    Audience polling8.255 Ratings00 Ratings
    Q&A8.252 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Adobe Connect and Cisco Webex Support (discontinued)
    Feature
    Adobe Connect
    8.8
    60 Ratings
    Cisco Webex Support (discontinued)
    -
    Ratings
    User authentication7.953 Ratings00 Ratings
    Participant roles & permissions9.260 Ratings00 Ratings
    Confidential attendee list9.348 Ratings00 Ratings
    Remote Administration
    Comparison of Remote Administration features of Adobe Connect and Cisco Webex Support (discontinued)
    Feature
    Adobe Connect
    -
    Ratings
    Cisco Webex Support (discontinued)
    6.8
    9 Ratings
    Screen sharing00 Ratings8.99 Ratings
    File transfer00 Ratings8.99 Ratings
    Instant message00 Ratings7.17 Ratings
    Secure remote access with Smart Card authentication00 Ratings9.05 Ratings
    Access to sleeping/powered-off computers00 Ratings6.05 Ratings
    Over-the-Internet remote session00 Ratings8.99 Ratings
    Initiate remote control from mobile00 Ratings1.36 Ratings
    Remote management of servers & workstations00 Ratings2.05 Ratings
    Remote Active Directory® management00 Ratings7.95 Ratings
    Centralized management dashboard00 Ratings8.87 Ratings
    Session record00 Ratings8.67 Ratings
    Annotations00 Ratings7.07 Ratings
    Monitoring and Alerts00 Ratings8.95 Ratings
    Multi-platform remote control00 Ratings1.57 Ratings
    User Ratings
    Adobe ConnectCisco Webex Support
    Likelihood to Recommend
    7.7
    (92 ratings)
    9.7
    (11 ratings)
    Likelihood to Renew
    10.0
    (27 ratings)
    9.1
    (3 ratings)
    Usability
    7.7
    (36 ratings)
    7.0
    (1 ratings)
    Availability
    5.5
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.5
    (31 ratings)
    1.0
    (3 ratings)
    Online Training
    7.5
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.9
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    5.0
    (1 ratings)
    -
    (0 ratings)