Adobe Journey Optimizer vs. Cakemail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Journey Optimizer
Score 7.4 out of 10
N/A
Adobe Journey Optimizer is a customer engagement solution, enabling brands to orchestrate and deliver personalized customer engagement across all channels — including email, web, app, mobile, and more — in the moments that matter to customers.N/A
Cakemail
Score 6.7 out of 10
N/A
CakeMail is an email marketing platform from the company of the same name in Montreal with users throughout North America and Europe, designed to be simple and elegant. Dedicated to small businesses and non-technical users, CakeMail's emphasis is the core features of list management, email design (templates), and basic behavior tracking for a modest price. A free trial is available for up to 30 days and 500 sends, after which Cakemail is available starting at $8 per month.N/A
Pricing
Adobe Journey OptimizerCakemail
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Adobe Journey OptimizerCakemail
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adobe Journey OptimizerCakemail
Considered Both Products
Adobe Journey Optimizer
Chose Adobe Journey Optimizer
Salesforce Marketing Cloud and Adobe Campaign
Chose Adobe Journey Optimizer
Salesforce Marketing Cloud
Chose Adobe Journey Optimizer
They both have their pros and cons, I feel it depends on the users that the products are targetting, SFMC is has more specialized customizations, Adobe does offer similar but require a higher technical knowledge which is not something that is provided bt the other product
Chose Adobe Journey Optimizer
Adobe Customer Journey Analytics
Chose Adobe Journey Optimizer
The AJO UI is more intuitive. Oracle Cloud has a lot more functionality and robust capabilities. Marketing Cloud is mature. AJO does not offer a lot of OOTB capabilities.
Chose Adobe Journey Optimizer
Adobe Journey Optimizer is a good tool to use when you can use it alongside other Adobe products.
Chose Adobe Journey Optimizer
Adobe Experience Platform, Adobe Customer Journey Analytics and Adobe Real-Time Customer Data Platform
Chose Adobe Journey Optimizer
Adobe Experience Platform and Adobe Acrobat Reader
Chose Adobe Journey Optimizer
Each of these products represents a legacy solution that has been replaced by AJO. AJO allows for all of these marketing functions to live within a single platfrom. While AJO has a learning curve that is steeper than working with individual vendors, it does allow for a …
Chose Adobe Journey Optimizer
We can do all the things in Adobe Journey Optimizer instead of multiple systems.
Cakemail
Chose Cakemail
I have used other email platforms before, but I think Cakemail is easier to use AND provides you with templates. For the other products I have tested out, you had to create your own templates from scratch. I like the ability to create from scratch, but on days where you lack …
Chose Cakemail
I have used many other email marketing softwares. If you are looking for email and form capture information and not a full CRM, Cakemail, Mailchimp and Act-On are great solutions. They are great for smaller marketing teams and allow you to easily build and send out emails for a …
Chose Cakemail
I use mailchimp a lot, and to be honest, both are great programs. Should you go with either of these, you will not be disappointed. I'm just a little biased because I just started using Cakemail, and I fell in love with the program. It's really solid and they're always updating …
Features
Adobe Journey OptimizerCakemail
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Adobe Journey Optimizer
-
Ratings
Cakemail
8.6
Ratings
8% above category average
WYSIWYG email editor00 Ratings8.00 Ratings
Dynamic content00 Ratings9.60 Ratings
Ability to test dynamic content00 Ratings8.90 Ratings
Landing pages00 Ratings9.00 Ratings
A/B testing00 Ratings9.10 Ratings
Mobile optimization00 Ratings10.00 Ratings
Email deliverability reporting00 Ratings8.10 Ratings
List management00 Ratings8.90 Ratings
Triggered drip sequences00 Ratings6.20 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Adobe Journey Optimizer
-
Ratings
Cakemail
9.1
Ratings
17% above category average
Dashboards00 Ratings8.70 Ratings
Standard reports00 Ratings8.70 Ratings
Custom reports00 Ratings10.00 Ratings
Pre-Send Testing
Comparison of Pre-Send Testing features of Product A and Product B
Adobe Journey Optimizer
-
Ratings
Cakemail
9.3
Ratings
15% above category average
URL Validation00 Ratings9.00 Ratings
Link Tracking00 Ratings10.00 Ratings
Image Validation00 Ratings10.00 Ratings
Inbox Display00 Ratings10.00 Ratings
Email Accessibility Tools00 Ratings8.40 Ratings
Spelling and Grammar Check00 Ratings10.00 Ratings
Email Previews00 Ratings8.00 Ratings
Best Alternatives
Adobe Journey OptimizerCakemail
Small Businesses
Simplify360
Simplify360
Score 7.8 out of 10
Mad Mimi
Mad Mimi
Score 10.0 out of 10
Medium-sized Companies
Dialpad Support
Dialpad Support
Score 9.0 out of 10
VerticalResponse
VerticalResponse
Score 10.0 out of 10
Enterprises
Verint Community
Verint Community
Score 9.9 out of 10
Emma by Marigold
Emma by Marigold
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe Journey OptimizerCakemail
Likelihood to Recommend
6.6
(0 ratings)
8.6
(0 ratings)
Usability
5.8
(0 ratings)
-
(0 ratings)
User Testimonials
Adobe Journey OptimizerCakemail
Likelihood to Recommend
If you need enterprise-level flexibility to organize, design, orchestrate, and execute email communications, then Adobe Journey Optimizer is potentially a very well-suited tool. Sending a high volume of emails is easily accomplished, and targeting either a broad or very targeted audience is also relatively easy. Regardless of your specific circumstances, this "best-in-class" option is worth a look.
Read full review
For small marketing teams, or organizations without a marketing team, Cakemail is a great platform for email marketing. The templates make this tool easy to use without the need for coding knowledge and there is enough reporting information for small teams. Easily manage your contacts and get your companies name in front of your audience.
Read full review
Pros
  • pre built use case playbooks provide a basis for various trips
  • provides customized messaging
  • custom actions let different systems and databases be easily integrated
Read full review
  • Provides organized templates.
  • Has many different useable categories.
  • The templates are practical and make sense.
Read full review
Cons
  • It doesn´t keep the last search you sis in the journeys and you have to enter the search parameter every time
  • there is a window of time during the day that the audiences give out errors and you can´t see the estimates
  • I should be able to select STO in campaigns, not only in journeys
  • I should be able to select the email parameters when using campaigns
Read full review
  • Some reporting features could be enhanced for ease of use
  • Customer support - sometimes it is difficult to get a hold of them
Read full review
Usability
Like I said before some things are very friendly user, But the majority of capabilities are very difficult to access and really understand. That´s why there is a need of big groups in order to work with Adobe Journey Optimizer because a few people not would be able to own and know all the Items.
Read full review
No answers on this topic
Alternatives Considered
Each of these products represents a legacy solution that has been replaced by AJO. AJO allows for all of these marketing functions to live within a single platfrom. While AJO has a learning curve that is steeper than working with individual vendors, it does allow for a consolidation of knowledge and the underlying data stack, so eventual efficiencies may be realized over time
Read full review
I have used other email platforms before, but I think Cakemail is easier to use AND provides you with templates. For the other products I have tested out, you had to create your own templates from scratch. I like the ability to create from scratch, but on days where you lack the time or creativity, there are templates ready to go for you
Read full review
Return on Investment
  • Multichannel onboarding journey improving the engagement of freshmen in the business, resulting in a decrease in the dropout rate.
  • Separate business of anticipation of receivables from suppliers that used to be manual and now I have connected this entire operation via the S3 connector, less manual work and significant gains in conversions and payments
Read full review
  • Cakemail has given us a pretty positive response rate...we're always open to trying new technologies, but Cakemail has shown our subscriber clicks rise quite frequently in the last few campaigns we've sent out.
Read full review
ScreenShots

Adobe Journey Optimizer Screenshots

Screenshot of Channel Setup in Adobe Journey OptimizerScreenshot of Content Accelerator in Adobe Journey OptimizerScreenshot of In App Message Designer in Adobe Journey OptimizerScreenshot of Screenshot of Profiles Dashboard in Adobe Journey OptimizerScreenshot of SMS Journey in Adobe Journey Optimizer