Adobe Journey Optimizer vs. PushEngage

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Journey Optimizer
Score 7.4 out of 10
N/A
Adobe Journey Optimizer is a customer engagement solution, enabling brands to orchestrate and deliver personalized customer engagement across all channels — including email, web, app, mobile, and more — in the moments that matter to customers.N/A
PushEngage
Score 8.0 out of 10
N/A
PushEngage offers a proactive push notification service, supporting abandoned cart triggering, dynamic segmentation, automatic responders, and advanced analytics, as well as other features.
$0
2,500 subscribers
Pricing
Adobe Journey OptimizerPushEngage
Editions & Modules
No answers on this topic
Forever Free Plan
$0.00
2,500 subscribers
Business Plan
$29.00/Month
Up To 5,000 Subscribers
Premium Plan
$59.00/Month
Up To 10,000 Subscribers
Enterprise Plan
Contact Us for Quote
Up To Unlimited Subscribers
Offerings
Pricing Offerings
Adobe Journey OptimizerPushEngage
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalRequired
Additional Details
More Pricing Information
Community Pulse
Adobe Journey OptimizerPushEngage
Considered Both Products
Adobe Journey Optimizer
Chose Adobe Journey Optimizer
Salesforce Marketing Cloud and Adobe Campaign
Chose Adobe Journey Optimizer
Salesforce Marketing Cloud
Chose Adobe Journey Optimizer
They both have their pros and cons, I feel it depends on the users that the products are targetting, SFMC is has more specialized customizations, Adobe does offer similar but require a higher technical knowledge which is not something that is provided bt the other product
Chose Adobe Journey Optimizer
Adobe Customer Journey Analytics
Chose Adobe Journey Optimizer
The AJO UI is more intuitive. Oracle Cloud has a lot more functionality and robust capabilities. Marketing Cloud is mature. AJO does not offer a lot of OOTB capabilities.
Chose Adobe Journey Optimizer
Adobe Journey Optimizer is a good tool to use when you can use it alongside other Adobe products.
Chose Adobe Journey Optimizer
Adobe Experience Platform, Adobe Customer Journey Analytics and Adobe Real-Time Customer Data Platform
Chose Adobe Journey Optimizer
Adobe Experience Platform and Adobe Acrobat Reader
Chose Adobe Journey Optimizer
Each of these products represents a legacy solution that has been replaced by AJO. AJO allows for all of these marketing functions to live within a single platfrom. While AJO has a learning curve that is steeper than working with individual vendors, it does allow for a …
Chose Adobe Journey Optimizer
We can do all the things in Adobe Journey Optimizer instead of multiple systems.
PushEngage

No answer on this topic

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Adobe Journey OptimizerPushEngage
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User Ratings
Adobe Journey OptimizerPushEngage
Likelihood to Recommend
6.7
(0 ratings)
8.0
(0 ratings)
Usability
5.8
(0 ratings)
8.0
(0 ratings)
Support Rating
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
Adobe Journey OptimizerPushEngage
Likelihood to Recommend
If you need enterprise-level flexibility to organize, design, orchestrate, and execute email communications, then Adobe Journey Optimizer is potentially a very well-suited tool. Sending a high volume of emails is easily accomplished, and targeting either a broad or very targeted audience is also relatively easy. Regardless of your specific circumstances, this "best-in-class" option is worth a look.
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It is appropriate to send notifications through rss. It is less appropriate to send urgent notifications, it takes a long time to get the notification to users.
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Pros
  • pre built use case playbooks provide a basis for various trips
  • provides customized messaging
  • custom actions let different systems and databases be easily integrated
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  • Supports sending to many users.
  • Allows the sending of different notifications to two different segments.
  • Allows user segmentation.
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Cons
  • It doesn´t keep the last search you sis in the journeys and you have to enter the search parameter every time
  • there is a window of time during the day that the audiences give out errors and you can´t see the estimates
  • I should be able to select STO in campaigns, not only in journeys
  • I should be able to select the email parameters when using campaigns
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  • Notifications take a long time to reach users.
  • The platform interface could improve.
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Usability
Like I said before some things are very friendly user, But the majority of capabilities are very difficult to access and really understand. That´s why there is a need of big groups in order to work with Adobe Journey Optimizer because a few people not would be able to own and know all the Items.
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The platform and analytics are slightly confusing.
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Support Rating
No answers on this topic
The support was efficient and fast to resolve doubts.
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Alternatives Considered
Each of these products represents a legacy solution that has been replaced by AJO. AJO allows for all of these marketing functions to live within a single platfrom. While AJO has a learning curve that is steeper than working with individual vendors, it does allow for a consolidation of knowledge and the underlying data stack, so eventual efficiencies may be realized over time
Read full review
No answers on this topic
Return on Investment
  • Multichannel onboarding journey improving the engagement of freshmen in the business, resulting in a decrease in the dropout rate.
  • Separate business of anticipation of receivables from suppliers that used to be manual and now I have connected this entire operation via the S3 connector, less manual work and significant gains in conversions and payments
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  • Due to the time it takes for notifications to arrive, the opportunity is lost in some publications we do.
  • With the notifications we have been able to reach more users.
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ScreenShots

Adobe Journey Optimizer Screenshots

Screenshot of Channel Setup in Adobe Journey OptimizerScreenshot of Content Accelerator in Adobe Journey OptimizerScreenshot of In App Message Designer in Adobe Journey OptimizerScreenshot of Screenshot of Profiles Dashboard in Adobe Journey OptimizerScreenshot of SMS Journey in Adobe Journey Optimizer

PushEngage Screenshots

Screenshot of Dynamic Segmentation: Sending notifications based on customer action is now possible using PushEngage. Create a drip campaign/series of notifications to increase your conversions, leads or click metrics.Screenshot of A/B Testing: Stop wondering on what would make your subscribers happy. Send different notifications to the same target group and analyze, which notification performs better. Use the Right Combination by experimenting with different text for title, message. Use different timings and find out what suits your subscribers.Screenshot of Drip Autoresponder: Sending notifications based on customer action is now possible using PushEngage. Create a drip campaign/series of notifications to increase your conversions, leads or click metrics.Screenshot of Cart Abandonment Campaign: Set auto-trigger for an abandoned cart with a single click. Send custom notifications to your customers.Screenshot of Subscription Dialogbox: Settings of Subscription DialogboxScreenshot of Send Notification: Sample notification that was send using PushEngage in the dashboard.