Adobe Learning Manager vs. Bridge Learning Platform

It's good if you have a good use case for that feed. I do know that you have to incorporate it in a process in isolation. It's not you don't realize the full value, so you have to incorporate it into an overall improvement process. I would say the pro cases are marketing optimization with respect to campaigns. And I would say that the areas it's not well suited is in distilling attribution. So if you were to take all of the improvements that it suggested, the numbers exceed revenue, which isn't real, but that's a hard problem to solve. Nobody's really solved that problem well. So distilling the attribution piece would be good. And it is well suited for marketing campaigns in the ideation phase of so

Incentivized

Bridge is suited for scenarios where you need ppl to complete steps in order or test that they received the correct amount of knowledge after watching a video. I do think Bridge is less appropriate for companies that use it in external training scenarios as there is some key functionality missing. We gotten very good at brainstorming and finding solutions/ways to get Bridge to work the way that we need it to

Incentivized

• Rich and engaging learning experiences that capture employees' attention.
• Is multi-device capable so our teams can take classes where it's most convenient for them during the day, especially if they don't have an assigned static workstation?
• Allows us to personalize compliance training based on where our employees are at in the organizational chart, competencies, and requirements.

Incentivized

• Superb Customer Support: Getting help from Bridge is so accessible; whether it's via our customer relations rep, the chat or email option. I know I can always get immediate help when I need it.
• Events: The Bridge annual conference is a wonderful way to connect with Bridge and other companies who use it to get inspired and share ideas.
• Constantly improving: Every Bridge comes out with additions and improvements to make the user experience better.

Incentivized

• High initial set-up cost and licensing fees for all employees at one go
• Once a courses been enrolled by employee, there's no function to remove those courses by themselves.
• Mobile version not working very well and some contents not able to load, e.g. Leaderboard, Level.

Incentivized

• There is a 'language' that is used by Bridge staff which takes some getting used to. So many terms are 'tech speak' and it does take some extra time to learn those terms.
• The menus and links to reports, etc. are not as intuitive as they could be. I find myself frustrated at times trying to navigate. I don't automatically relate terms like 'insights' and 'instance' in the way they are used by Bridge.
• I've asked for a notification via email when a user completes the program. I recognize that this has been a work in progress but it seems like it should be a relatively simple fix.
• Initially, Bridge provided sessions which were designed to educate a new user on every aspect of everything Bridge has to offer. Much of this was a waste of time in our case. The training sessions should have asked first what we intended to do and provided only the information needed to get us going. We needed only a push in the right direction, not an overview of every possibility we may encounter.

Incentivized

It wasn't user friendly enough for me. I had a difficult time navigating it and didn't want to waste too much time trying to figure it all out. If it were more clear cut and to the point I think it would be more worthwhile for someone like me.

Incentivized

It has been very useful to our organization in getting compliance training complete. We have a 24/7/365 organization with some folks only working 2 days a week during the summer only, many work full-time jobs elsewhere and can't make weekday programs and facilities don't have to alter schedules to get mass numbers of people through training like you have to do with live training..

Incentivized

For shorter learning courses it is probably very capable and gets the job done very nicely. It can be engaging while keeping the users motivated with the gamification features. There are some technical challenges while doing longer courses. But they can be fixed with further updates to the platform and is a promising front.

Incentivized

Even our folks who fought using it realized how easy it was once they took their first course.

Incentivized

On a few occasions, I've logged in to issue a test to a staff member and my course would just spin. I've had to reschedule several test attempts due to this. In my opinion, the issue was not resolved by Adobe

Incentivized

The performance of Adobe Captivate Prime is also extremely good. The user interface is fast and easy to load. The complexity is not nearly as bad as some of the other programs on the market. Speed was not impacted.

Incentivized

I think they have a competent, friendly and "resolving" team. I have only ever been met with a willingness to assist any and every query I have come across. Roy who is one of the technical people is amazing, and so is my Customer Success Manager, Hema! I do not know what I would do without them.

Incentivized

Always timely and knowledgeable assistance. Very patient explaining answers to novice users.

Incentivized

Training by my staff was quick. Could have been a bit longer. Had to pick up on things myself

Incentivized

Trial period was great, and It let me plenty of time to try the different feature of the platform. However, when we decided to move forward, the ADOBE team was slow and not reactive at all. Actually after 2 years, I am still waiting for answers which is quite unacceptable.

Incentivized

Our challenges were internal - nothing with Bridge. We had regular, productive meetings with our implementation representative.

Incentivized

We have long used open source learning management platforms, such as Moodle. However, the "free" cost ends up being misleading, since the costs of installation, customization, and web hosting are often difficult to calculate. A SaaS scheme is more controllable and allows you to forget about all the technical problems and focus on what is important: training

Incentivized

Our previous LMS was Symphony. Hands down, there is no comparison. Switching to Bridge was the best decision made by our management team. All we used Symphony for was for our monthly compliance training. Many times people would complain that they would need to retake their compliance course as Symphony would lose records. It became a hassle having to retake a course because you didn't save a copy of the completion certificate. Bridge allows for more than just compliance training AND we are able to see if learners didn't complete their courses via the reports.

Incentivized

The product's overall scalability and flexibility is extremely good. I wish that the other products our company uses were this flexible! The product is easy to deploy across multiple departments and teams as needed.

Incentivized

• Apple built its own LMS (The Grove) on top of the Adobe Learning Manager with Saba, so overall it was a great experiment.
• Adobe Learning Manager is really useful for bringing learners together in one place, under a unified solution.
• Customer satisfaction equals more learners with an appetite to learn.

Incentivized

• Bridge has allowed us to centralize our compliance training allowing for easy tracking. Bridge Learn has also made it easy for managers to track employee up-skilling from a learning perspective.
• Bridge Learn's native authoring tool makes it easy for SMEs to enter content directly into Bridge.
• One of the unexpected results of using Bridge Learn has been the high demand for professional development material. Employees want to use Bridge to learn more about the careers that they aspire to. This has increased learner engagement significantly on the platform.

Incentivized