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Adobe Workfront vs. Atlassian Jira

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Workfront

    Score7.7 out of 10
    N/AAdobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation, automation, and agile workflow.N/A

    Atlassian Jira

    Score8.3 out of 10
    N/AAtlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

    $9

    per month per user

    Pricing
    Adobe WorkfrontAtlassian Jira
    Editions & Modules
    No answers on this topic
    Standard
    $9
    per month per user
    Premium
    $17
    per month per user
    Enterprise
    Contact Sales
    per year
    Offerings
    Pricing Offerings
    Adobe WorkfrontAtlassian Jira
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Higher volume teams may qualify buyers for a discount.
    More Pricing Information
    Community Pulse
    Adobe WorkfrontAtlassian Jira
    Considered Both Products
    Adobe
    Chose Adobe Workfront
    Trello is only a board tool, not too complete as Adobe Workfront to manage the entire workflow of a team.

    monday.com has a really nice interface and is intuitive but it is not good for complex processes.
    Incentivized
    Chose Adobe Workfront
    While I consider Jira to have a somewhat different targeted use case from Adobe Workfront, they definitely overlap in some of their capabilities. As mentioned earlier, I find that Adobe Workfront is better at tracking progress and managing resources for larger projects that …
    Incentivized
    Chose Adobe Workfront
    It’s championed for an enterprise platform. Robust to be unique to different workstreams.
    Incentivized
    Chose Adobe Workfront
    To manage the organization's work from project to project, the organization uses multiple project management solutions. In comparison to Jira, however, the only useful feature I found is the Gantt chart, which helps give a clear overview for multiple projects at once. Moreover, …
    Incentivized
    Chose Adobe Workfront
    Jira is mostly used as a bug locking tool or to track any new development for any specific region/EPIC. But Workfront has a lot of other features which are beneficial in project management. I still consider Jira and Workfront my top two options for project management and …
    Incentivized
    Chose Adobe Workfront
    Workfront destroys Trello in my opinion for large, multifaceted projects, however, is not compatible with the more intimate projects that perhaps involve 2-5 people. The free Trello option, though limited, is better suited for this.
    Incentivized
    Chose Adobe Workfront
    I am a consumer of Workfront for a couple of years now and am a major defender of this venture and the board apparatus for a few reasons. 1) I think that it's exceptionally natural for clients to utilize. 2) It is effectively tweaked dependent on the requirements of your …
    Incentivized
    Chose Adobe Workfront
    Compared to JIRA, Workfront is a lot more user-friendly and less focused on IT/technical tasks. If you're looking for a resource tool that is for creative departments, I highly recommend Workfont.
    Incentivized
    Chose Adobe Workfront
    JIRA and Clarizen were too complicated and did not offer an integrated document review and proofing system.
    Microsoft Project did not handle multiple small projects and resource allocation as well.
    Smartsheet was too limited for large teams and required too much manual work.
    Incentivized
    Chose Adobe Workfront
    Workfront does a better job of showing timelines and project schedules, but the performance is not good when you get beyond a certain number of tasks.

    JIRA has a knowledge base (Confluence) which I like. It also is faster and has better search and more flexible dashboard features.
    Incentivized
    Chose Adobe Workfront
    Project Insight: straight project planner, no collaboration
    Rally: too expensive for what we needed
    JIRA: too many modules to integrate
    Incentivized
    Chose Adobe Workfront
    I've used Jira and Jira seems to cater better to the developers. It doesn't seem to cater as well to the PMO side of things. If we could combine the PMO friendly Workfront with the dev friendly Jira, that would be a win-win. Besides Jira, I haven't used any other systems that …
    Incentivized
    Chose Adobe Workfront
    JIRA has a bit more of a GUI interface which is more conducive for the agile methodology. It provides much more information in a lateral space which is easier for the user to consume. We are actually in the process of moving away from Work Front and using JIRA solely.
    Incentivized
    Chose Adobe Workfront
    I was not part of the selection process, but I am fairly sure that it was chosen because there is no cost for user accounts for our customers. That is nice, price-wise, but not a great criterion for picking a customer service application.
    Incentivized
    Chose Adobe Workfront
    JIRA is more like issue tracking tool that provides the complete workflow. Workfront does effective project management with Gantt chart and effort tracking.
    Incentivized
    Chose Adobe Workfront
    We really thought that Workfront had the best capability match based on our desires. It was a broad toolset that seemed to address many facets of functionality we were looking for. It mostly came down to capability and price when making our decision.
    Incentivized
    Chose Adobe Workfront
    Against JIRA - I was not involved in the decision making process.
    Incentivized
    Chose Adobe Workfront
    Workfront provides an extensible feature set that can be added/removed to tickets in a dynamic manner that makes tickets/workloads into data for analysis, trend reports, dashboards. Other tools require plugins or code to get this working correctly.

    Workfront also makes it very …
    Incentivized
    Chose Adobe Workfront
    I haven't been involved in the process to evaluate JIRA, but a demo looked promising.
    Incentivized
    Chose Adobe Workfront
    It's not up to par with these other products.
    Incentivized
    Chose Adobe Workfront
    The reason we ended up picking Workfront was:
    - most all in one
    - most flexibility for billing/finances/reporting
    Incentivized
    Chose Adobe Workfront

    Mavenlink: Mavenlink had a great user interface and is really simple to use. On that side, Mavenlink was better than Workfront. Its lack of addressing country-specific needs (ex: currencies and work week hours) made us select workfront. We could not modify the 40 hour week …

    Incentivized
    Chose Adobe Workfront
    The ProofHQ tool stands above other project management systems, especially in a marketing environment. Workfront is a valuable tool for our marketing processes and projects. The reporting and customization features allow us to configure Workfront around our specific business …
    Incentivized
    Atlassian
    Chose Atlassian Jira
    Although Slack is used a bit differently, we use Slack when it comes to quick fixes and issues that don't need to go through the Jira process. Jira is best used for larger-scale issues and projects where we need to keep track in a neater way and do more than just communicate …
    Incentivized
    Chose Atlassian Jira
    We remain with JIRA even though our umbrella company is fully invested with ServiceNow(SNOW) as SNOW has just a portion of the utility of JIRA when it comes to agile development. SNOW also requires advanced technicians and an entire support team to maintain, whereas JIRA's …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Adobe WorkfrontAtlassian Jira
    Project Management
    Comparison of Project Management features of Adobe Workfront and Atlassian Jira
    Feature
    Adobe Workfront
    8.6
    304 Ratings
    Atlassian Jira
    9.5
    3 Ratings
    Task Management10.0303 Ratings9.73 Ratings
    Resource Management9.0275 Ratings9.43 Ratings
    Gantt Charts9.0243 Ratings9.32 Ratings
    Scheduling8.0271 Ratings10.02 Ratings
    Workflow Automation8.0273 Ratings10.02 Ratings
    Team Collaboration8.0293 Ratings10.03 Ratings
    Support for Agile Methodology8.0186 Ratings8.73 Ratings
    Support for Waterfall Methodology6.5199 Ratings9.02 Ratings
    Document Management6.8275 Ratings8.93 Ratings
    Email integration10.0231 Ratings9.53 Ratings
    Mobile Access8.0234 Ratings9.03 Ratings
    Timesheet Tracking10.0220 Ratings10.03 Ratings
    Change request and Case Management9.0211 Ratings10.03 Ratings
    Budget and Expense Management10.0189 Ratings9.32 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Adobe Workfront and Atlassian Jira
    Feature
    Adobe Workfront
    6.0
    173 Ratings
    Atlassian Jira
    9.9
    2 Ratings
    Quotes/estimates5.181 Ratings9.72 Ratings
    Invoicing6.171 Ratings9.72 Ratings
    Project & financial reporting6.4171 Ratings10.02 Ratings
    Integration with accounting software6.462 Ratings10.02 Ratings
    User Ratings
    Adobe WorkfrontAtlassian Jira
    Likelihood to Recommend
    8.9
    (355 ratings)
    9.6
    (190 ratings)
    Likelihood to Renew
    9.0
    (60 ratings)
    9.0
    (35 ratings)
    Usability
    9.0
    (18 ratings)
    9.4
    (31 ratings)
    Availability
    9.1
    (9 ratings)
    5.3
    (3 ratings)
    Performance
    9.1
    (4 ratings)
    8.0
    (1 ratings)
    Support Rating
    10.0
    (12 ratings)
    8.8
    (23 ratings)
    In-Person Training
    5.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.9
    (4 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    8.3
    (10 ratings)
    9.0
    (1 ratings)
    Configurability
    5.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    1.0
    (1 ratings)
    7.7
    (8 ratings)
    Product Scalability
    8.2
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    1.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    1.0
    (1 ratings)
    -
    (0 ratings)