Enterprise eTIME, by ADP (discontinued) vs. Paypro Workforce Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Enterprise eTIME, by ADP (discontinued)
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
Enterprise eTIME ® was a suite of apps from ADP, used to automate time and labor management, and provide employees and managers with tools to optimize schedules, attendance and leave. The product has been discontinued, and is no longer available for sale.N/A
Paypro Workforce Management
Score 9.7 out of 10
N/A
Paypro is offered as an all-in-one HR solution that makes the day-to-day better for a company's people. Paypro support teams average 5+ years at Paypro and 10+ years in the industry creating an industry-leading service experience that has led to a 95% client retention rate and an unheard of average customer relationship approaching a decade. • Paypro aims to help organizations become a great place to work by building people-centric, life-work technology that meets every employee where…N/A
Pricing
Enterprise eTIME, by ADP (discontinued)Paypro Workforce Management
Editions & Modules
ADP Vantage HCM Time
Call for details
ADP Global Time and Labor Management
Call for details
ADP Workforce Now Enhanced Time
Call for details
No answers on this topic
Offerings
Pricing Offerings
Enterprise eTIME, by ADP (discontinued)Paypro Workforce Management
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsPricing is based on a per employee model. Billing is monthly, based on a subscription model.
More Pricing Information
Community Pulse
Enterprise eTIME, by ADP (discontinued)Paypro Workforce Management
Considered Both Products
Enterprise eTIME, by ADP (discontinued)
Chose Enterprise eTIME, by ADP (discontinued)
eTime is more customizable to specific business needs.
Chose Enterprise eTIME, by ADP (discontinued)
I have not used similar workforce management platform though Enterprise eTIME, by ADP has never failed us in any day. It has given our teams the best guidance on effective implementation of projects and tasks. Close monitoring of our daily programs has lead to increased …
Chose Enterprise eTIME, by ADP (discontinued)
We were having a lot of trouble with Paycom and the reporting within the platform. We escalated several tickets and were unsatisfied with the level of service we received. ADP better fits the day-to-day operations of our company.
Chose Enterprise eTIME, by ADP (discontinued)
The ADP Enterprise eTIME side of the customer service team is excellent. We have had many complicated phone calls and the ADP Enterprise eTIME team has always been able to help us. They have helped us to come up with many solutions, from shift differential codes to setting up …
Chose Enterprise eTIME, by ADP (discontinued)
It's a very similar system. ADP eTIME offers much more support through implementation and ongoing for users and admins. eTIME also seems more user-friendly and intuitive.
Chose Enterprise eTIME, by ADP (discontinued)
Overall user-friendliness and employee base survey resulted in the conclusion that it is NOT a good fit for our employee base. When viewing in depth other vendors, the time keeping features are lightyears ahead of ADP Enterprise eTIME.
Chose Enterprise eTIME, by ADP (discontinued)
This is the only time & attendance system we've used so far but will be moving to WorkDay time & attendance within the next year.
Chose Enterprise eTIME, by ADP (discontinued)
We chose it because it works well.
Chose Enterprise eTIME, by ADP (discontinued)
We haven't yet, but are considering moving from ADP altogether.
Chose Enterprise eTIME, by ADP (discontinued)
I have not used other software like ADP eTime, and I did not have a choice in selecting eTime.
Paypro Workforce Management
Chose Paypro Workforce Management
Paypro Workforce Management does stack up to other companies because of the customer service and the user-friendly, accessible website.
Chose Paypro Workforce Management
Paypro Workforce Management has much better reporting and data storage than Adams Keegan.
Chose Paypro Workforce Management
Better customer service.
Better understanding of my corporate environment.
More knowledgeable staff.
Chose Paypro Workforce Management
We used to use PayChex which we were not satisfied with and did not meet our needs.
Chose Paypro Workforce Management
Our company only uses the payroll and the time and attendance .
Chose Paypro Workforce Management
Payroll was a horror with ADP. There was never a smooth processing of data. It was almost impossible to get a rep on the phone and when I did - it took no less than an hour (or more) to get the issue resolved. Paypro is a smooth process from beginning to end. If I have a …
Chose Paypro Workforce Management
We investigated some lower-cost SMB solutions but for the most part, the absence of a strong support team just wasn’t worth it.
Chose Paypro Workforce Management
We looked at a number of solutions. To us, Paypro simply had everything we needed at a fair price, and they've been easy to deal with from the sale, implementation and customer service.
Chose Paypro Workforce Management
We have used in-house systems, ADP Total Source, and Valiant Services. This system, in my opinion, is more user-friendly and faster than others. We have more control on our end to process with flexibility that other systems just did not offer.
Chose Paypro Workforce Management
PayPro is very good at customer service. I love the one to one relationship I have with PayPro. When it comes to dealing with Vendors relationships are tricky. Customer service is a HUGE factor and PayPro excels at that! Previous Vendors could care less about our needs. We …
Chose Paypro Workforce Management
Used ADP TotalSource prior to Workforce. Customer service was not ideal and nickle and dimed everything. I used Paychex Flex at my previous location. Report writing was much easier and less cumbersome with Paychex.
Chose Paypro Workforce Management
Paypro is a million times better in every way than Paychex. I think ADP is more widely used. I had only ever used it for payroll and timesheets, so I think Paypro is equal to ADP in regards to those components. The positive of using Paypro over ADP, I think, would be the …
Best Alternatives
Enterprise eTIME, by ADP (discontinued)Paypro Workforce Management
Small Businesses
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Score 8.6 out of 10
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Score 8.6 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
When I Work
When I Work
Score 8.6 out of 10
Enterprises
Hubstaff
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Score 9.4 out of 10
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Score 9.4 out of 10
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User Ratings
Enterprise eTIME, by ADP (discontinued)Paypro Workforce Management
Likelihood to Recommend
7.1
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
10.0
(0 ratings)
Usability
9.0
(0 ratings)
9.0
(0 ratings)
Support Rating
7.8
(0 ratings)
8.0
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
Enterprise eTIME, by ADP (discontinued)Paypro Workforce Management
Likelihood to Recommend
It is well suited for an Outsourcing business. This type of business has a lot of clients to serve and most of the time consultants serve multiple different clients, eTime suits this kind of setup since it can aid on the accuracy of billing clients for hours rendered by consultants to them.
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Paypro Workforce Management has custom report building that is easy to use and manipulate for data you need to pull. The onboarding system is overly complicated and not user friendly. Workflows are overly complicated and a workflow for PAFs is non-existent, causing our company to have to use paper PAF forms.
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Pros
  • Ability to clock hours without a physical time clock/punchcard -- great for jobs like tutoring, which may not have a central meeting location
  • Ability to clock hours for multiple positions in different departments across an organization -- one paycheck, even though I had multiple supervisors and different pay rates
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  • Reports, building/adding to reports, and exporting to Excel was a plus
  • The search bar was always on the screen to search any employee--very accessible
  • Viewing employee information and pay history was very accessible and can be customized
  • Entering payroll was very user friendly, easy, and had warnings--different reports to view before sending
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Cons
  • The setup is difficult for administers.
  • Mapping the pay rules to the accrual profiles, pay codes, etc., is hard to administer as well.
  • The consultants at ADP do not know the system well in some cases so getting help with setup and issues can be difficult.
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  • Report Writing: Canned reports are antiquated like a dinosaur. Users should be able to design their own reports like all other systems. Click and it's there. Currently, it's not at all what it can be.
  • Very rigid with contract: meaning when a rule change and/or policy has changed the company is charged in order to make the change.
  • Integration within the system. There are times when you change the information in the system then it randomly changes another section.
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Likelihood to Renew
Already using product and I have been happy with the results.
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We are very happy with the product, our experiences using the product, and the continued support that we have received from the Paypro staff. We fully intend to keep our relationship with Paypro on solid ground. We are not considering replacing this product.
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Usability
In some ways, the flexibility of eTime makes it much more usable than some time card systems. I can log my own hours at my convenience (as long as it is during the pay period), and eTime sends me a reminder email 24 hours before the cut-off for each pay period. I can log hours for multiple positions using particular pay codes, although there is no way for me to save frequently used or "my" pay codes -- adding this feature would be a much-appreciated improvement to eTime's usability. Juggling multiple pay codes within the current system, however, is cumbersome. There can also be problems if an incorrect or overlapping hour is accidentally entered and saved -- certain fields turn red and are difficult to adjust, often requiring the help of a software administrator. Correcting other errors and entering historical hours is extremely difficult, and the software does not work well on some browsers (and it is unattractive when I have been able to get it to work)
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The system is very thorough, has an efficient layout, and is very user-friendly. It can handle massive amounts of data and spit it out in manageable and useful chunks. We obtain tons of workable data from the various reports that the system can provide us. When it comes to payroll and HR, it can handle everything that you need.
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Support Rating
Based on my usage of the program is why I rated it a 7. I used for verifying attendance and employee time cards for accuracy and/or discrepancies.
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Support has been amazing from day one! As an organization, we have challenged PayPro with some unique requests and every time they have figured out how to accommodate the request and make it work. Not to say they get it right on the first try but they work any issues all the way through until they get it right.
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Implementation Rating
No answers on this topic
The Paypro team was organized, professional, kept you on the budgeted timeline, followed up, was patient, experienced and truly cared. You would never think there were understaffed!
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Alternatives Considered
I have not used similar workforce management platform though Enterprise eTIME, by ADP has never failed us in any day. It has given our teams the best guidance on effective implementation of projects and tasks. Close monitoring of our daily programs has lead to increased production. We have managed to implement our duties based on the set timelines.
Read full review
Payroll was a horror with ADP. There was never a smooth processing of data. It was almost impossible to get a rep on the phone and when I did - it took no less than an hour (or more) to get the issue resolved. Paypro is a smooth process from beginning to end. If I have a problem I send an email or call a member from out dedicated team and the issue is taken care of quickly.
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Return on Investment
  • Since I was an employee using the software, rather than someone managing the software, I can't say how it compares to other possible solutions. As an individual user it was sometimes convenient and often frustrating, but I'm not sure whether this reflects the experience of my supervisors, the payroll administrator, and/or the College overall.
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  • Workforce save time in processing . The company can manage the payroll , process by one employee. The company used to have two employees to split the whole company dept; now one employee can manage the whole process.
  • It's cheaper than other payroll company.
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ScreenShots

Enterprise eTIME, by ADP (discontinued) Screenshots

Screenshot of Analytics dashboard provide insights into important time and attendance data that can help you get a handle on your greatest controllable expense - labor costs.Screenshot of Provide convenient access to time and schedule information to employees on the go, and capture what's happening when it's happening.Screenshot of Equip your locations with feature-rich touchscreen timeclocks. Available badge, proximity and biometrics readers help to ensure the identify of employees using the system.Screenshot of Enjoy a unified HCM experience where frequently used time and attendance information sits along side the most requested pay and HR information.