ADP ezLaborManager vs. Dayforce

Clocking in/out is easy on the multiple time punch options. Cleaning up punches is also easy when they need to be fixed due to power outages or internet outages. It also helps with approving time off requests by showing on a calendar anyone in that manager's team who might already have the day scheduled off.

Incentivized

Dayforce has great customer support, and you can always count on them to get you the professional help you need. It is a great place to store all your personal data in a very secure manner by assigning different user roles. The only thing where I wouldn't see it appropriate is for very small-scale companies, less than 50 people.

Incentivized

• The interface of ADP ezLaborManager is simple to use, training only takes a couple of minutes for employees and a couple more for managers.
• Time off requests are simple to add to the system, review, and approve or deny. There is a space for comments so that managers and employees can communicate directly on the time off request.
• The employee and supervisor approval process confirms that the employees and managers agree on hours work to satisfy in errors in time before processing payroll.
• Importing ADP ezLaborManager to RUN Powered by ADP only takes a couple minutes allowing you to get started on processing your payroll in a fraction of the time compared to manual time cards.

Incentivized

• Payroll - it shows everything in real time and it runs quickly.
• People - Having all employee details from the offer letter to W2 information in the same spot.
• Dayforce Wallet: The on-demand feature is fully integrated with Timesheets and Payroll. What shows in one will be in the other.

• To cancel or delete a recurring schedule has too many steps for the managers to do so they ask me to do their updates for them.
• Having several places to make updates is good but also can be bad. When you call ADP, everyone you talk with does things the way they were taught which in turns is you get a different answer. Then you have to remember, how did they do that again?
• Sometimes less is more. If you update in one area, it does not cross over to another area that it may be tied to, then it's like you are doing double the work.

Incentivized

• In payroll, there are sometimes issues with calculating pay when people’s rates change mid-pay period
• Would love to see an option to assist with building SQL or XML statements in the future (maybe co-pilot AI?)
• Would love an easy way to store pre-hire documents with candidates that syncs over to their HR profile when hired

Incentivized

Still have some issues with it but usage seems to improve

Incentivized

We are highly invested in Ceridian's Dayforce product. It give us the flexibility and scaling that our growing company needs. Its potential reaches beyond the basic HR functions to the decision making that our Management Team needs. Ceridian is always innovating the employee and employee experiences to offer cutting edge options.

Incentivized

ADP is a good system to track information but, what it lacks is just some detail that provides time savings. Some instances they have made "updates" that tend to have been better previous to those "updates." One example is for staff to see how they have used their time off in the past. There should be an easy way to report and review such other than looking at pay periods. Pay statement and review and totals can also improve.

Incentivized

I give Dayforce a 10 because it was easy to integrate into our network since it was cloud-based. It is also user friendly and easy to maneuver around the web site. We were able to integrate three separate applications into just one site which made it easier for employees to access the tools they need

Incentivized

Dayforce's high availability ensures that our HR processes are supported around the clock, which is critical for a global organization like ours. The platform is cloud-based, offering reliable access from any location at any time, allowing our employees, managers, and HR teams to stay connected regardless of time zones or geographic locations. This level of availability ensures that payroll processing, employee self-service, and real-time data access continue uninterrupted, even during peak periods or unforeseen disruptions. The system’s robust infrastructure minimizes downtime, which is vital for operations that span multiple regions. Additionally, having a centralized platform that’s always available helps keep our teams aligned, ensures compliance, and facilitates timely decision-making across all our locations.

Incentivized

We haven't noticed any slow-down due to the integration of Dayforce WFM with our Ceridian HPL products (HRIS and Payroll). The new HTML view of the timesheets don't load as quickly as the old Silverlight view - however, we have gotten used to the change.

The support is not the best as they take much time to get back to you, days for some items as simple as a standard report. They do not know much about their own system I feel and it shows a lack of knowledge on their part. We have gotten wrong answers and it's not so user friendly.

This is dependent on what type of support that is needed. Ceridian has opportunities to make improvements relating to support on the global/UK side. I find it challenging to get problems solved quickly with our UK Native payroll. The US side is different. We tend to get our issues resolved quickly when we encouter issues on the US side.

Incentivized

This training was at insights, it was great once we have been on the system for a while so it makes sense.

The training provided was based on a generic database and reporting which made it difficult to compare when you had your own database to work at. It also didn't provide good written materials that would be useful after the training session. It was more geared towards the practice tests or applications within the training.

Incentivized

The courses are very interactive and informative. There are classes for every topic, which allows you to make the most of the system. There are also some "go at your own pace" course which is a great option for a busy schedule.

Incentivized

Should have had a project manager from ADP to assist.

Incentivized

Have a strong internal team. Communicate with your implementation team - they are there to make it work for you. Take the time to really think about how you want the system to work for you - in some cases, you may need to rethink your own business practices to see if you are working harder when the system could do it for you

Incentivized

We use ADP Workforce Now for our U.S.-based employees and overall for reporting and information storing ADP is better. However, the customer service of ezLaborManager may be a little better. Also the sister program to process payroll at work is light years ahead of Workforce Now.

Having Payroll, HR, Time, and Benefits all in a single application with Dayforce has significantly improved efficiency and accuracy. Unlike other solutions with third-party integrations, Dayforce eliminates data silos, reduces errors, and saves time by streamlining processes, providing a more cohesive and user-friendly experience. Dayforce also had a competitive price point versus competitors

Incentivized

Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.

• ADP ezLaborManager saves time, as time sheets are all in the system and can be processed easily with payroll.
• Reporting makes it easy to look into any discrepancies related to time cards.
• The process of reconciliation of subcontractors' billing is easier.

Incentivized

• Easy to integrate to SAP Fiori an BlueWorx
• The efficiency within Ceridian DayForce has allowed our payroll department of only 2.5 FTE handle paying ~3,000 employees.
• Easily handles the differences and nuances in our multiple bargaining agreements. Everything from different pay schedules and unique rates/bonuses for some of the most detailed/granular CBA details.

Incentivized