RUN Powered by ADP® vs. FunctionFox

RUN Powered by ADP® is well suited for small businesses, especially when the person doing payroll can use time savings that maintain or increase quality of payroll duties. If the payroll person has more spare time, they can take on more than RUN Powered by ADP® and can shop around for a cheaper bare-bones payroll service.

FunctionFox seems particularly well suited for tracking time where there is one billing rate for each individual rather than the scenario where one person is billed out to clients at different rates. It would seem to be most appropriate for smaller organizations (< 10 people) since those with more people would certainly need the ability to have it integrate with QuickBooks. For the price though, it's great for those smaller companies. As we've grown, we've found other applications that are more expensive and more highly adapted to Marketing Agencies in particular. Plus, we now track our expenses directly in QuickBooks vs. using that FunctionFox feature (since the two don't integrate, there's no reason to track them in both places).

Incentivized

• Has experts who are knowledgeable in all payroll related needs
• Allows you to quickly and easily make changes to individual employee data
• Is easy to use anywhere you are - whether on their mobile app or website
• Has several products that work well together - a one stop provider

Incentivized

• FunctionFox allows 451 Marketing to pull and customize many different reports, which is important to us both internally and externally.
• FunctionFox allows 451 Marketing to track time either by exact time, using the timer or by entering time in blocks. That is helpful to us because we have 6 different departments and each department likes to track differently.
• FunctionFox allows administrators to assign different levels of usage per user.

Incentivized

• I would like to see a change in the payroll processing so that when you have to save for later, you don't have to reenter all the information you have already entered.
• Make it easier for the employees to track their used vacation and PTO hours.

Incentivized

• Segmenting. It is so difficult to always select which activity/team you are on, which is a big time suck.
• It shouldn't take you a significant amount of time to log time, but it does.
• There is still a lot of improvements that can be made on the reporting side and the overall UI. That could make this a more valuable, tool.

Incentivized

The only reason there is contemplation of switching would be because the project management site we use, BQE, is now offering GUSTO built into the website at a lower monthly cost. We are waiting to see how it runs before making any decisions though as it's just left beta.

Incentivized

All of my employees are used to it and introducing a new software to them requires them to get trained again increasing the costs. TimeFox is an easy to use and understand software. Another advantage of TimeFox is that is an online software and I can access it whenever I want to.

I have been using this system for years and they have actually made it easier and easier. The system is always making great upgrades that don't necessarily require any additional information or training. I love when I log in and see a new feature or button that I get to use to make my life easier!

Incentivized

It's a good tool for tracking hours and overall budget. It does not give you insight into why there are those hours, or what part of the project has over burned. The tool is also tough to export reports and find the correct information throughout. Not only this, but I also have a hard time changing project details - there's no real easy way to and there's a larger room for error

Incentivized

I don't think I have ever encountered error codes or 404 error screens when trying to access RUN ADP. I run payroll for the company every other week and I have had no issues accessing the website, everything saves and updates when it's needed. Our employees use the app on their phones and they have not had any issues either other than just a basic update of the app occasionally

Incentivized

ADP Run loads a bit slowly at times, once I put in my credentials. However, that said, I think my perception of the time it takes is impacted by our "instant gratification" expectation of being able to get into everything quickly.

Incentivized

I appreciated having that issue finally take care of. it was extremely disheartening to see the issue had not been resolved. I also had my employees looking to me and thinking I was not trying to resolve the issue so it reflected poorly on my character. I do not know if i was because of a miscommunication, but nonetheless I was happy it was taken care of

Incentivized

I haven't used FunctionFox for a lot of support requests. On the times that i've been having issues I've had the issue resolved within a day, most questions I have had i've been able to source answers online or from a colleague. From what I have experienced the support team seems great.

Incentivized

they helped up with the 1st payroll after that we were fine - it is very user friendly- they wanted to be sure everything had imported correctly.

Incentivized

Our rep was on a zoom with us and one other person from RUN ADP showing us the layout and how to access everything. we mainly use it for payroll and reports so any questions we had they both were insightful and able to help us navigate the site. The training process was a success and we have had any issues since using.

Incentivized

The customer service team handled it very nicely. We had a rep that came to our office and helped with everything. It was a very easy process.

Incentivized

Unsure on implementation of FunctionFox - was before my time at the company. Everyone at the company had a good understanding of the product and how to use it by the time I joined. My understanding is we implemented ourselves with a few training sessions for the creative team and adding hours as well as training for the account team to add projects

Incentivized

We transferred over from Paychex back in 2018. Why? Why not? Although we had a personal payroll specialist, that person often changed. When we encountered tricky payroll issues due to new regulations, the administration process was cumbersome and unreliable. When we onboarded with ADP, the changeover was not only seamless, it was exceptionally easy. We were concerned that once this process was over, it might be challenging to work without a personal account manager. We gained so much all around. ADP has the expertise, tools, and products to help any small business thrive by handling the tough payroll stuff, so you can focus on your trade and growth. ADP was a game-changer in building trust with our staff, knowing their payroll was done correctly.

Incentivized

FunctionFox is better than things like teamwork or project management tools as it is truly made for time tracking. This decision came from our finance team as it was meant to be able to appropriately allocate how much time certain things were "costing" based on total team costs across the organization.

Incentivized

Every summer, we hire three new college interns who have to be entered into the system. They can enter their information themselves, which takes a load off me. The onboarding is quite straightforward, and today's college kids are techy enough to be able to understand it.

Incentivized

• By using RUN Powered by ADP® I get at least 20 hours a week of my time back by not having to deal with the day to day research on new legislation, tax reporting, etc.
• RUN Powered by ADP® makes it easy to process payroll and I love Direct Deposit
• RUN Powered by ADP® allows me to stand apart from my competition by having access to 401k for my team
• I LOVE Workers Comp Pay by Pay - no surprises at the end of the year audit and it allows me to manage my cash better by paying workers comp each pay period

Incentivized

• FunctionFox pays for itself just about every month in terms of how much more I am able to bill than before I started using the software, and how much less time I need to spend on non-billable admin tasks. I used to create invoices based mostly on what sounded fair, rather than on accurate time & cost records. I'm sure my clients loved it, but it wasn't healthy for my business. Now I base invoices on actual time and expense records, and end up with more money in my pocket.
• It's not tangible, but FunctionFox has improved my ability to communicate with clients, and with freelance partners when I'm involved in a collaborative project. I can anticipate and discuss potential budget or delivery deadline overruns before they occur. The goodwill this builds has had a tremendously positive impact on client and partnership relations.
• I fell into freelancing without a lot of experience running a business. FunctionFox has been a great teacher, helping me think through many issues that I wouldn't have even recognized as important. It is simple to use, with a UI that is neither intimidating nor overwhelming, and it has been super flexible in terms of molding it to suit the way I work.

Incentivized