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RUN Powered by ADP® vs. Paychex

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RUN Powered by ADP®

674 Reviews and Ratings

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RUN Powered by ADP®

Paychex

580 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    RUN Powered by ADP®

    Score9.4 out of 10
    Small Businesses (1-50 employees)
    		The RUN Powered by ADP® cloud-based solution is used to pay employees. It also includes HR and hiring tools, as well as benefits, helping small businesses grow and manage their teams.N/A

    Paychex

    Score5.1 out of 10
    		N/APaychex Flex, of Paychex' Online Payroll Services, is a cloud-based human resource management and payroll platform. Paychex offers core and specialized services, and scales to meet the needs of small businesses, SMBs, and large enterprises.

    $59

    per month/+$4 per employee

    Pricing
    RUN Powered by ADP®Paychex
    Editions & Modules
    No answers on this topic
    Paychex Go
    $59
    per month/+$4 per employee
    Paychex Flex Service
    Contact sales team
    Paychex Flex Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    RUN Powered by ADP®Paychex
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    RUN Powered by ADP®Paychex
    Considered Both Products
    ADP
    Suzette Babcock
    owner at Horizons Unlimited Early Learning Center (Primary/Secondary Education, 11-50 employees)
    Chose RUN Powered by ADP®
    RUN Powered by ADP® blows Paychex Flex out of the water. The ease of using the app and the website is so much better! The detail we are able to see in the payroll section is much improved. Probably the biggest improvement between the two is the customer service. We feel …
    Incentivized
    Verified User
    Chose RUN Powered by ADP®
    RUN Powered by ADP® is much better than Paychex Flex. We used to have to run payroll via phone every time.
    Incentivized
    Verified User
    Chose RUN Powered by ADP®
    While Paychex Flex was a decent payroll processing product, the customer service support was terrible. We were unable to reach our assigned payroll support team member constantly. If we had issues that were not pressing, we would send a quick email to get insight or to be …
    Incentivized
    Verified User
    Chose RUN Powered by ADP®
    Our account with paychex was much more of an HR solution. We had an HR contact and they would direct me to other departments as needed. With paychex I have one number and often have to explain my question to multiple people until I get to the right person. Once I get to the …
    Incentivized
    Verified User
    Chose RUN Powered by ADP®
    I like being able to enter payroll online and not have to talk to anyone on the phone like I did with Paychex Flex. I work in a business where my phone rings often and majority of my business is conducted over the phone, so it is nice to be able to do payroll online while …
    Incentivized
    Melissa Rainey
    Assistant Administrator in Professional Services at Caring Heart Home Health Agency LLC (Health, Wellness and Fitness, 51-200 employees)
    Chose RUN Powered by ADP®
    We switched from using Paychex Flex to ADP Run back in 2019. We were very unhappy with the services that they were providing. We couldn't be happier now that we are with ADP Run. They are very helpful and willing to answer questions and take calls whenever we need them. We love …
    Incentivized
    Verified User
    Chose RUN Powered by ADP®
    I am very familiar with Paychex Flex and what this platform lacks and does well. I cannot say I am anywhere near as familiar with RUN Powered by ADP and cannot offer a true response. However, I believe from what I've seen and used so far, RUN has far more capabilities and will …
    Incentivized
    Ellen Scordato
    co-owner at Stonesong Press LLC (Publishing, 1-10 employees)
    Chose RUN Powered by ADP®
    Better value, lower cost. Much easier to use friendlier CSRs.
    Incentivized
    Verified User
    Chose RUN Powered by ADP®
    Far easier to use and obtain information without having to contact the company
    Incentivized
    Mallory Fore
    VP in Human Resources at Mobileweld (Construction, 1-10 employees)
    Chose RUN Powered by ADP®
    I used to use Paychex, but RUN Powered by ADP® helped me with my workers comp tracking in a more efficient way and I am saving money with using RUN Powered by ADP® versus competitors. Their customer service used to be more accessible, but then you started offering 24/7 access, …
    Incentivized
    Paula Dalby
    Office Manager in Finance and Accounting at Atrium 54 LLC dba JIBE Media (Marketing & Advertising, 11-50 employees)
    Chose RUN Powered by ADP®
    Looking at the features offered (even if we don't utilize them all), we felt that RUN Powered by ADP was a better value for us. We liked the idea of having the support of a well-tenured business at our fingertips. Other payroll providers do not have the longevity or the scope …
    Incentivized
    Verified User
    Chose RUN Powered by ADP®
    ADP is more user friendly overall. ADP also sets you up for success with their training portal, the Bridge, online communities, and often provides training based on your organizations individual needs. ADP really tries to build you up for success.
    Incentivized
    Jess Feder
    Owner in Corporate at Feder Than You Productions (Accounting, 1-10 employees)
    Chose RUN Powered by ADP®
    I haven't worked within either system, I just know ADP was more informative on the intro call and had the lower per payroll rates, so I chose ADP.
    Incentivized
    Dustyn Nelson
    Operation Manager in Corporate at Frank's Landscape Construction (Horticulture, 11-50 employees)
    Chose RUN Powered by ADP®
    ADP was more cost-effective for our business. It was also more secure than other options.
    Incentivized
    Verified User
    Chose RUN Powered by ADP®
    ADP is very predictable in their cost and services. I did not see this beeing the case with Paychex as their cost increased without notice and constant attempt at selling other services.
    Incentivized
    Verified User
    Chose RUN Powered by ADP®
    We were originally with Paychex. They did a fine job for us, and we were satisfied with their service. It seemed that our account rep was changing about two to three times a year. We'd always have to become familiar with our new rep. One of my credit union members was an …
    Incentivized
    Verified User
    Chose RUN Powered by ADP®
    Paychex was more transparent but Run is cheaper.
    Incentivized
    Verified User
    Chose RUN Powered by ADP®
    ADP hasn't messed up a check yet so that's good.
    Incentivized
    Verified User
    Chose RUN Powered by ADP®
    I've used Intuit, Gusto & Paychex. Whenever I can, I refer clients to use RUN Powered by ADP payroll because of their easy payroll processing and the 24hrs service they provide.
    Incentivized
    Christopher Colvin
    Proprietor at BeanBath Café (Restaurants, 1-10 employees)
    Chose RUN Powered by ADP®
    I like ADP better.
    Incentivized
    Hunter Hay
    CEO (Chief Executive Officer) in Corporate at Business English Elite (Education Management, 1-10 employees)
    Chose RUN Powered by ADP®
    RUN is much more user-friendly and access is much easier online/mobile. We selected RUN based on these comparisons.
    Incentivized
    Talha Anwar
    Complex Controller in Finance and Accounting at The Meritage Resort and Spa, Napa (Hospitality, 201-500 employees)
    Chose RUN Powered by ADP®
    ADP is superior to Paychex. It's simpler and gives you more flexibility in terms of reporting and analyzing data. These reports can also be imported into your accounting ERPs.
    Incentivized
    Eric Torres
    General Manager in Customer Service at Airtech Automotive LLC (Automotive, 1-10 employees)
    Chose RUN Powered by ADP®
    Although Paychex came in with a much lower quote than RUN, it was my relationship with my rep that made me stick with ADP. Also, the fact that I already liked the system layout and platform I have been using since day one.
    Incentivized
    Verified User
    Chose RUN Powered by ADP®
    They were more expensive and payroll had to be submitted two days prior to the check date which can be stressful depending on the calendar. The platform was much more cumbersome to use than ADP's RUN. We have had very good experiences with the RUN platform with regard to ease …
    Incentivized
    Larry Scalzitti, AFSP, CSA
    Tax Professional in Finance and Accounting at Scalzitti Financial Services (Financial Services, 1-10 employees)
    Chose RUN Powered by ADP®
    Very comparable platforms that work well. ADP pricing is little better and I prefer their report options.
    Incentivized
    Paychex Inc.
    David Kline
    Architectural Designer in Engineering at Betzwood Associates, P.C. (Architecture & Planning, 1-10 employees)
    Chose Paychex
    Honestly, when I assumed the role of administering our payroll, I almost immediately switched from ADP to Paychex because of my familiarity with Paychex. A previous Office Administrator had used Paychex for years, and their successor for some reason left Paychex and started …
    Incentivized
    Sarah Kershner
    CEO in Information Technology at Matchless IT (Information Technology & Services, 1-10 employees)
    Chose Paychex
    The ADP software is similar, but the customer service provided by Paychex is why they are better. I get answers from my Payroll Specialist in minutes, not days like ADP.
    Incentivized
    Verified User
    Chose Paychex
    ADP is more user friendly and the customer service is better than Paychex Flex. The sales rep. marketed Paychex Flex as being just like RUN but they still need to grow by leaps and bounds to catch up to RUN's reports, interface, and customer service.
    Incentivized
    Rhonda Rader
    Tax Accountant at Markovitz Dugan (Accounting, 11-50 employees)
    Chose Paychex
    I find it easier to find what I'm looking for in Paychex Flex (better user interface).
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    RUN Powered by ADP®Paychex
    Payroll Management
    Comparison of Payroll Management features of RUN Powered by ADP® and Paychex
    Feature
    RUN Powered by ADP®
    8.0
    261 Ratings
    Paychex
    9.3
    299 Ratings
    Pay calculation9.0252 Ratings9.7282 Ratings
    Support for external payroll vendors7.376 Ratings00 Ratings
    Off-cycle/On-Demand payment9.3175 Ratings8.4142 Ratings
    Benefit plan administration6.7111 Ratings9.0164 Ratings
    Direct deposit files9.4245 Ratings9.7281 Ratings
    Salary revision and increment management9.5186 Ratings9.2200 Ratings
    Reimbursement management5.138 Ratings9.6111 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of RUN Powered by ADP® and Paychex
    Feature
    RUN Powered by ADP®
    -
    Ratings
    Paychex
    7.3
    257 Ratings
    Employee demographic data00 Ratings7.2206 Ratings
    Employment history00 Ratings9.4230 Ratings
    Job profiles and administration00 Ratings9.0164 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings8.6161 Ratings
    Organizational charting00 Ratings1.01 Ratings
    Organization and location management00 Ratings9.2146 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings6.5137 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of RUN Powered by ADP® and Paychex
    Feature
    RUN Powered by ADP®
    -
    Ratings
    Paychex
    8.7
    151 Ratings
    Approval workflow00 Ratings8.6107 Ratings
    Balance details00 Ratings8.8143 Ratings
    Annual carry-forward and encashment00 Ratings8.6117 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of RUN Powered by ADP® and Paychex
    Feature
    RUN Powered by ADP®
    -
    Ratings
    Paychex
    8.7
    258 Ratings
    View and generate pay and benefit information00 Ratings9.1236 Ratings
    Update personal information00 Ratings8.3248 Ratings
    View company policy documentation00 Ratings9.8114 Ratings
    View job history00 Ratings7.4175 Ratings
    Asset Management
    Comparison of Asset Management features of RUN Powered by ADP® and Paychex
    Feature
    RUN Powered by ADP®
    -
    Ratings
    Paychex
    7.5
    41 Ratings
    Tracking of all physical assets00 Ratings7.541 Ratings
    HR Reporting
    Comparison of HR Reporting features of RUN Powered by ADP® and Paychex
    Feature
    RUN Powered by ADP®
    -
    Ratings
    Paychex
    7.0
    169 Ratings
    Report builder00 Ratings7.9139 Ratings
    Pre-built reports00 Ratings8.1159 Ratings
    Ability to combine HR data with external data00 Ratings5.086 Ratings
    Onboarding
    Comparison of Onboarding features of RUN Powered by ADP® and Paychex
    Feature
    RUN Powered by ADP®
    -
    Ratings
    Paychex
    6.9
    165 Ratings
    New hire portal00 Ratings7.5158 Ratings
    Manager tracking tools00 Ratings6.3101 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of RUN Powered by ADP® and Paychex
    Feature
    RUN Powered by ADP®
    -
    Ratings
    Paychex
    7.9
    61 Ratings
    Job Requisition Management00 Ratings7.733 Ratings
    Company Website Posting00 Ratings9.331 Ratings
    Publish to Social Media00 Ratings7.224 Ratings
    Job Search Site Posting00 Ratings7.231 Ratings
    Duplicate Candidate Prevention00 Ratings8.030 Ratings
    Applicant Tracking00 Ratings8.035 Ratings
    Notifications and Alerts00 Ratings8.155 Ratings
    User Ratings
    RUN Powered by ADP®Paychex
    Likelihood to Recommend
    9.0
    (328 ratings)
    5.2
    (309 ratings)
    Likelihood to Renew
    9.9
    (21 ratings)
    9.0
    (42 ratings)
    Usability
    9.9
    (12 ratings)
    8.2
    (251 ratings)
    Availability
    9.1
    (7 ratings)
    7.3
    (11 ratings)
    Performance
    8.7
    (7 ratings)
    7.3
    (11 ratings)
    Support Rating
    9.1
    (24 ratings)
    7.1
    (256 ratings)
    In-Person Training
    9.6
    (2 ratings)
    4.5
    (1 ratings)
    Online Training
    9.6
    (2 ratings)
    8.3
    (4 ratings)
    Implementation Rating
    9.9
    (10 ratings)
    6.5
    (12 ratings)
    Configurability
    8.7
    (4 ratings)
    7.4
    (8 ratings)
    Ease of integration
    9.1
    (1 ratings)
    9.1
    (3 ratings)
    Product Scalability
    9.1
    (8 ratings)
    9.1
    (11 ratings)
    Vendor post-sale
    9.4
    (3 ratings)
    8.9
    (31 ratings)
    Vendor pre-sale
    9.1
    (4 ratings)
    9.2
    (32 ratings)