| Product | Rating | Most Used By | Product Summary | Starting Price |
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 RUN Powered by ADP® | Score9.4 out of 10 | Small Businesses (1-50 employees) | The RUN Powered by ADP® cloud-based solution is used to pay employees. It also includes HR and hiring tools, as well as benefits, helping small businesses grow and manage their teams. | N/A |
 QuickBooks Online | Score8.3 out of 10 | N/A | QuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features. | $38 per month |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| RUN Powered by ADP® | QuickBooks Online | |
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| Considered Both Products | Chose RUN Powered by ADP® Better value, lower cost. Much easier to use friendlier CSRs. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose RUN Powered by ADP® RUN Powered by ADP® blows Paychex Flex out of the water. The ease of using the app and the website is so much better! The detail we are able to see in the payroll section is much improved. Probably the biggest improvement between the two is the customer service. We feel … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose RUN Powered by ADP® I used to use Paychex, but RUN Powered by ADP® helped me with my workers comp tracking in a more efficient way and I am saving money with using RUN Powered by ADP® versus competitors. Their customer service used to be more accessible, but then you started offering 24/7 access, … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose RUN Powered by ADP® Looking at the features offered (even if we don't utilize them all), we felt that RUN Powered by ADP was a better value for us. We liked the idea of having the support of a well-tenured business at our fingertips. Other payroll providers do not have the longevity or the scope … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose RUN Powered by ADP® We were recommended to use this service, we had a local person we discussed doing our payroll and she refused and pointed us here, and this has been simple reasonably price and SUPER EASY on me! Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose RUN Powered by ADP® Best product in the market. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose RUN Powered by ADP® RUN Powered by ADP® was recommended by our accountant. Quickbooks really left us owing taxes and a lot of pending items with the IRS. Really hoping RUN Powered by ADP® is more on top of that. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose RUN Powered by ADP® Customer service is superior by far! I get very quick assistance and explanations from the RUN Powered by ADP® team each and every time I interact with them. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose RUN Powered by ADP® Easy to learn and very cost efficient. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose RUN Powered by ADP® I went from RUN to workforce now and see now that it was a very bad decision. I enjoy not having to do things with regard to inputting new hires, etc. I am hoping RUN can adopt the option of sending an email to new hires that allows them to put their own information in similar … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose RUN Powered by ADP® I selected RUN Powered by ADP®, not just for the payroll features. They gave us great retirement solutions for our employees and also saved us money on our business insurance that we carry including workers comp. They are a complete solution. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose RUN Powered by ADP® Both seem to have excellent products. I like to have my payroll under 'one roof' as much as possible. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | No answer on this topic |
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| Would buy again | ||
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| Delivers good value for the price | ||
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| Happy with the feature set | ||
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| Lived up to sales and marketing promises | ||
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| Implementation went as expected | ||
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| RUN Powered by ADP® | QuickBooks Online | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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| Payroll Management |
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| Inventory Management |
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| RUN Powered by ADP® | QuickBooks Online | |
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| Likelihood to Recommend | 9.0 | 8.8 |
| Likelihood to Renew | 9.9 | 1.9 |
| Usability | 9.9 | 8.8 |
| Availability | 9.1 | 2.0 |
| Performance | 8.7 | 1.0 |
| Support Rating | 9.1 | 1.1 |
| In-Person Training | 9.6 | - |
| Online Training | 9.6 | - |
| Implementation Rating | 9.9 | 3.0 |
| Configurability | 8.7 | 10.0 |
| CPA Rating | - | 7.4 |
| Ease of integration | 9.1 | 1.3 |
| Product Scalability | 9.1 | 1.0 |
| Vendor post-sale | 9.4 | 1.0 |
| Vendor pre-sale | 9.1 | 1.0 |
