RUN Powered by ADP® vs. Time Doctor

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RUN Powered by ADP®
Score 9.4 out of 10
Small Businesses (1-50 employees)
The RUN Powered by ADP® cloud-based solution is used to pay employees. It also includes HR and hiring tools, as well as benefits, helping small businesses grow and manage their teams.N/A
Time Doctor
Score 8.8 out of 10
N/A
Time Doctor offers in-depth productivity analytics, giving business owners insight on how to improve performance and scale. Going beyond tracking and monitoring, Time Doctor’s suite of tools put data-driven improvement front and center, helping to ensure that teams of all sizes are actively working on the right things while also offering actionable insights to maximize performance and efficiency. Time Doctor tracks the collective hours a team puts in. But it also provides a…
$7
per month per user
Pricing
RUN Powered by ADP®Time Doctor
Editions & Modules
No answers on this topic
Basic
$7
per month per user
Basic
$7
per month per user
Standard
$14
per month
Standard
$14
per month per user
Premium
$20
per month
Premium
$20
per month per user
Offerings
Pricing Offerings
RUN Powered by ADP®Time Doctor
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$9.99 per user
Additional Details
More Pricing Information
Community Pulse
RUN Powered by ADP®Time Doctor
Features
RUN Powered by ADP®Time Doctor
Payroll Management
Comparison of Payroll Management features of Product A and Product B
RUN Powered by ADP®
8.0
Ratings
3% below category average
Time Doctor
-
Ratings
Pay calculation9.00 Ratings00 Ratings
Support for external payroll vendors7.30 Ratings00 Ratings
Off-cycle/On-Demand payment9.30 Ratings00 Ratings
Benefit plan administration6.70 Ratings00 Ratings
Direct deposit files9.40 Ratings00 Ratings
Salary revision and increment management9.50 Ratings00 Ratings
Reimbursement management5.10 Ratings00 Ratings
User Ratings
RUN Powered by ADP®Time Doctor
Likelihood to Recommend
9.0
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
9.9
(0 ratings)
10.0
(0 ratings)
Usability
9.9
(0 ratings)
10.0
(0 ratings)
Availability
9.1
(0 ratings)
-
(0 ratings)
Performance
8.7
(0 ratings)
-
(0 ratings)
Support Rating
9.1
(0 ratings)
5.0
(0 ratings)
In-Person Training
9.6
(0 ratings)
-
(0 ratings)
Online Training
9.6
(0 ratings)
-
(0 ratings)
Implementation Rating
9.9
(0 ratings)
10.0
(0 ratings)
Configurability
8.7
(0 ratings)
-
(0 ratings)
Ease of integration
9.1
(0 ratings)
-
(0 ratings)
Product Scalability
9.1
(0 ratings)
-
(0 ratings)
Vendor post-sale
9.4
(0 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(0 ratings)
-
(0 ratings)
User Testimonials
RUN Powered by ADP®Time Doctor
Likelihood to Recommend
RUN Powered by ADP® is well suited for small businesses, especially when the person doing payroll can use time savings that maintain or increase quality of payroll duties. If the payroll person has more spare time, they can take on more than RUN Powered by ADP® and can shop around for a cheaper bare-bones payroll service.
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Time Doctor is great if you need to time how long you spend on different projects throughout the day. I am editing multiple books at once and I need to keep track of how long I spend on each one. It is not worth it if you don't need to keep track of how long you spend on a large project. I find it too cumbersome to time individual tasks and not useful enough to time just one project.
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Pros
  • Has experts who are knowledgeable in all payroll related needs
  • Allows you to quickly and easily make changes to individual employee data
  • Is easy to use anywhere you are - whether on their mobile app or website
  • Has several products that work well together - a one stop provider
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  • One click to choose projects and tasks you've already created so that you can quickly choose what you're working on and basically set it and forget it.
  • Automatic screenshots so that I can always reference back to what I was working on.
  • The reports! There are reports for every project and time use. Helps me see exactly where my time is going and how I can better maximize it.
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Cons
  • I would like to see a change in the payroll processing so that when you have to save for later, you don't have to reenter all the information you have already entered.
  • Make it easier for the employees to track their used vacation and PTO hours.
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  • When checking/viewing Web and App Usage, I wish there's an option on this page to update or change the app's rating without going to settings page. It will be a lot easier for us to update the ratings on the Web and App Usage.
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Likelihood to Renew
The only reason there is contemplation of switching would be because the project management site we use, BQE, is now offering GUSTO built into the website at a lower monthly cost. We are waiting to see how it runs before making any decisions though as it's just left beta.
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This is user friendly and can be tailored to our business' needs
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Usability
I have been using this system for years and they have actually made it easier and easier. The system is always making great upgrades that don't necessarily require any additional information or training. I love when I log in and see a new feature or button that I get to use to make my life easier!
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I use this daily and it is very simple to use. The setup is very easy and customizing the fields is simple enough. Editing it is also very easy to do.
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Reliability and Availability
I don't think I have ever encountered error codes or 404 error screens when trying to access RUN ADP. I run payroll for the company every other week and I have had no issues accessing the website, everything saves and updates when it's needed. Our employees use the app on their phones and they have not had any issues either other than just a basic update of the app occasionally
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No answers on this topic
Performance
ADP Run loads a bit slowly at times, once I put in my credentials. However, that said, I think my perception of the time it takes is impacted by our "instant gratification" expectation of being able to get into everything quickly.
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No answers on this topic
Support Rating
I appreciated having that issue finally take care of. it was extremely disheartening to see the issue had not been resolved. I also had my employees looking to me and thinking I was not trying to resolve the issue so it reflected poorly on my character. I do not know if i was because of a miscommunication, but nonetheless I was happy it was taken care of
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The support was terrible! They never responded in sufficient time and their assistance was always super vague. I never felt like they had an actual solution to my concerns. They were nice, but I don't feel like they were trained in their own system. It felt like I was talking to a wall.
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In-Person Training
they helped up with the 1st payroll after that we were fine - it is very user friendly- they wanted to be sure everything had imported correctly.
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No answers on this topic
Online Training
Our rep was on a zoom with us and one other person from RUN ADP showing us the layout and how to access everything. we mainly use it for payroll and reports so any questions we had they both were insightful and able to help us navigate the site. The training process was a success and we have had any issues since using.
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No answers on this topic
Implementation Rating
The customer service team handled it very nicely. We had a rep that came to our office and helped with everything. It was a very easy process.
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Other than we are happy with the way Time Doctor works for us, no key insights.
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Alternatives Considered
We transferred over from Paychex back in 2018. Why? Why not? Although we had a personal payroll specialist, that person often changed. When we encountered tricky payroll issues due to new regulations, the administration process was cumbersome and unreliable. When we onboarded with ADP, the changeover was not only seamless, it was exceptionally easy. We were concerned that once this process was over, it might be challenging to work without a personal account manager. We gained so much all around. ADP has the expertise, tools, and products to help any small business thrive by handling the tough payroll stuff, so you can focus on your trade and growth. ADP was a game-changer in building trust with our staff, knowing their payroll was done correctly.
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We previously used the time tracking component within Kanbanflow.com. However, it was confined to a specific task and we needed something more holistic. Enter Time Doctor! The difference between the two was night and day. I know there are other similar time tracking apps that exist that we could have investigated. We started with Time Doctor Lite and that gave us enough of a taste to upgrade to Pro.
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Scalability
Every summer, we hire three new college interns who have to be entered into the system. They can enter their information themselves, which takes a load off me. The onboarding is quite straightforward, and today's college kids are techy enough to be able to understand it.
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No answers on this topic
Return on Investment
  • By using RUN Powered by ADP® I get at least 20 hours a week of my time back by not having to deal with the day to day research on new legislation, tax reporting, etc.
  • RUN Powered by ADP® makes it easy to process payroll and I love Direct Deposit
  • RUN Powered by ADP® allows me to stand apart from my competition by having access to 401k for my team
  • I LOVE Workers Comp Pay by Pay - no surprises at the end of the year audit and it allows me to manage my cash better by paying workers comp each pay period
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  • It helps me to use my time more effectively.
  • For a small amount each month I believe I get a huge return on investment in form of traceability of my hours spent. The major factor that made me choose Time Doctor was the price and the value. I don't think I would still be interested if it was more expensive.
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ScreenShots

RUN Powered by ADP® Screenshots

Screenshot of the RUN Dashboard with the business' key info front-and-centerScreenshot of the payroll interfaceScreenshot of access to payroll reports and liability amountsScreenshot of the RUN Powered by ADP mobile app, used to process payroll on the goScreenshot of the ADP mobile app, where employees can access their historical payroll statements and year-end tax documents

Time Doctor Screenshots

Screenshot of the Time Doctor web app and usage reportScreenshot of a timeline reportScreenshot of Time Doctor's realtime dashboardsScreenshot of an attendance reportScreenshot of a real-time email notificationScreenshot of the interactive desktop app