RUN Powered by ADP® vs. Workable

RUN Powered by ADP® is well suited for small businesses, especially when the person doing payroll can use time savings that maintain or increase quality of payroll duties. If the payroll person has more spare time, they can take on more than RUN Powered by ADP® and can shop around for a cheaper bare-bones payroll service.

Workable is great at creating job posts and posting them to multiple job boards with a single click and also running paid campaigns on social media platforms to reach passive candidates as well. Workable has a friendly UI and has a very gentle learning curve. It is more appropriate for larger organizations where you need to hire thousands of people a year and need to always have a pipeline of great talent.

Incentivized

• Has experts who are knowledgeable in all payroll related needs
• Allows you to quickly and easily make changes to individual employee data
• Is easy to use anywhere you are - whether on their mobile app or website
• Has several products that work well together - a one stop provider

Incentivized

• Workable was extremely user friendly and aesthetically pleasing to use. I had no trouble training or setting up new users, they always caught on quickly.
• You are able to quickly review candidates at a glance with all notes, texts or emails sent at the top of their profile. This made jumping into a job order easy for those who may be out of the loop.
• Workable's customer support is stellar, they offer free training and very timely responses for any questions or concerns you may have.

Incentivized

• I would like to see a change in the payroll processing so that when you have to save for later, you don't have to reenter all the information you have already entered.
• Make it easier for the employees to track their used vacation and PTO hours.

Incentivized

• Candidate timeline history - you could say it's a double-edged sword. I love that I can follow how a candidate has progressed through the process and see all the notes, correspondence, and stage updates on one page, but it's also too much information sometimes. I wish there was a way that I could just filter it to see email history, for example.
• Workable going to spam - if you or your client select the option that "hides" your email address in Workable email correspondence, sometimes candidate emails go straight to candidate's spam folders. I try to warn clients and candidates ahead of time about this, but it would be great if it didn't happen at all!
• People Search - it's a great tool when it works, but oftentimes it brings up candidate search details that are no longer valid or true (out of date resumes, closed email accounts).

Incentivized

The only reason there is contemplation of switching would be because the project management site we use, BQE, is now offering GUSTO built into the website at a lower monthly cost. We are waiting to see how it runs before making any decisions though as it's just left beta.

Incentivized

It's become a part of the fabric of our hiring process and we are growing like crazy! Once we have a working platform in place the cost of the change management typically far out weighs the benefits derived from the change! It's especially hard to change a process with employees who are not key stake holders, they are alway hesitant to invest time in a new product they are only going to use once in a while. With that said if something else came along with benefits far and above workable that we would gain a clear lift in productivity and capabilities we would make the change, we've done it with other parts of our tech stack

Incentivized

I have been using this system for years and they have actually made it easier and easier. The system is always making great upgrades that don't necessarily require any additional information or training. I love when I log in and see a new feature or button that I get to use to make my life easier!

Incentivized

One thing, it just works as advertised. AI integration makes the work more easier, and we will be able to process the applications more faster with the help of AI.

I don't think I have ever encountered error codes or 404 error screens when trying to access RUN ADP. I run payroll for the company every other week and I have had no issues accessing the website, everything saves and updates when it's needed. Our employees use the app on their phones and they have not had any issues either other than just a basic update of the app occasionally

Incentivized

ADP Run loads a bit slowly at times, once I put in my credentials. However, that said, I think my perception of the time it takes is impacted by our "instant gratification" expectation of being able to get into everything quickly.

Incentivized

I appreciated having that issue finally take care of. it was extremely disheartening to see the issue had not been resolved. I also had my employees looking to me and thinking I was not trying to resolve the issue so it reflected poorly on my character. I do not know if i was because of a miscommunication, but nonetheless I was happy it was taken care of

Incentivized

I have never had to rely on Workable's support team so I cannot attest to this. I have never had to rely on Workable's support team so I cannot attest to this. I have never had to rely on Workable's support team so I cannot attest to this.I have never had to rely on Workable's support team so I cannot attest to this. I have never had to rely on Workable's support team so I cannot attest to this.

Incentivized

they helped up with the 1st payroll after that we were fine - it is very user friendly- they wanted to be sure everything had imported correctly.

Incentivized

Our rep was on a zoom with us and one other person from RUN ADP showing us the layout and how to access everything. we mainly use it for payroll and reports so any questions we had they both were insightful and able to help us navigate the site. The training process was a success and we have had any issues since using.

Incentivized

The customer service team handled it very nicely. We had a rep that came to our office and helped with everything. It was a very easy process.

Incentivized

We transferred over from Paychex back in 2018. Why? Why not? Although we had a personal payroll specialist, that person often changed. When we encountered tricky payroll issues due to new regulations, the administration process was cumbersome and unreliable. When we onboarded with ADP, the changeover was not only seamless, it was exceptionally easy. We were concerned that once this process was over, it might be challenging to work without a personal account manager. We gained so much all around. ADP has the expertise, tools, and products to help any small business thrive by handling the tough payroll stuff, so you can focus on your trade and growth. ADP was a game-changer in building trust with our staff, knowing their payroll was done correctly.

Incentivized

Workable was an excellent tool for our start-up. It was cost effective but very user-friendly. It wasn't a difficult sell to ensure our hiring managers would utilize the tool, and I particularly liked the inbox feature to stay organized. I rated Workable very highly, though as our company grew exponentially, we did go in a different direction.

Incentivized

Every summer, we hire three new college interns who have to be entered into the system. They can enter their information themselves, which takes a load off me. The onboarding is quite straightforward, and today's college kids are techy enough to be able to understand it.

Incentivized

• By using RUN Powered by ADP® I get at least 20 hours a week of my time back by not having to deal with the day to day research on new legislation, tax reporting, etc.
• RUN Powered by ADP® makes it easy to process payroll and I love Direct Deposit
• RUN Powered by ADP® allows me to stand apart from my competition by having access to 401k for my team
• I LOVE Workers Comp Pay by Pay - no surprises at the end of the year audit and it allows me to manage my cash better by paying workers comp each pay period

Incentivized

• There is a relatively large improvement in our ROI impact collected in the last few months of using Workable relative to the first few months that the platform was being used to manage the recruitment process.
• Such improvement is possibly due to the fact that the results of hiring processes from months ago are being shown directly in the job performance of new employees.

Incentivized