ADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.
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Tipalti
Score 8.7 out of 10
Mid-Size Companies (51-1,000 employees)
Tipalti automates critical financial processes to drive efficiency, including accounts payable, mass payments, procurement, and expenses, all on one global finance automation platform that grows with the organization, automating, de-risking and simplifying finance.
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Pricing
ADP SmartCompliance
Tipalti
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ADP SmartCompliance
Tipalti
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
Required
Required
Additional Details
Pricing varies based upon modules deployed and features enabled.
Pricing starts at $149 per month for the platform fee. Users can upgrade to Tipalti's more advanced capabilities as their businesses gets more complex.
The Tipalti pricing model is designed to grow with the user's company. Advanced features such as W-8 tax forms, international tax IDs, or multi-entity payables are available as needed.
ADP SmartCompliance had already been selected as a vendor prior to my joining the company. I think one area where ADP excels over OneSource is in the amendment processing. OneSource has a very manual process where you have to request each period/state/jurisdiction needed, then …
This is different systems and they have different pros and cons. Customer services from UKG are more responsive vs ADP. ADP customer may take a few days or longer to response back. Also, if you give them a call, the wait time for the rep is pretty long which is highly not …
ADP has been around the longest and has the most experience of any company out there. They continually upgrade their systems to make it user friendly. They have a large knowledgeable staff and are available at all times.
Oursource partners is the only other company that I have used in my dealings with tax and payroll. Both are pertty comparable however ADP SmartCompliance does have the years of experience behind them as for Outsource partners is a fairly new vendor.
They are very similar. I do like how Divvy and Bill offer great credit card solutions. But when it comes down to automating the accounts payable function within your organization it is very similar and both offer a great product with similar pros and cons. Overall Tipalti is a …
Concur was a miserable experience on the payables automation side for us. In my opinion, the implementation team did a poor job. Data sync into NetSuite was not real time. To me, the interfaces were archaic. Tipalti was such a breath of fresh air. I love working with their …
Both of these products have treated us well and have their pros and cons. We do a lot of acquisitions though and they are just not friendly the more and more you go. Tipalti has been very helpful with the more we grow. Its a key part in integrating finances
The price point and all-inclusive pricing was very clear with Tipalti. The others separated the payment platform from the invoicing platform, which didn't make sense at all. With one provider, it would be implemented after the payables side, which was not helpful for our …
We selected Tipalti because it was a clear and simple option without the complexity or high price tag of other ERP or accounting systems. It was a fit for purpose solution that handled the exact accounts payable needs that we had. It was easy to implement and start using right …
Coupa was significantly more expensive, takes longer to implement and seemed to be more than we needed. AvidXchange was more similar to Tipalti, but Tipalti sales team seemed hungrier for our business.
AvidXchange worked well as it integrates as a Suite App within NetSuite; however, it still required payments to go out through NetSuite or through a bank directly. It has been a while since I used it so maybe that has improved but having Tipalti handle everything from …
On my second time selecting, I was not going to consider any other vendors. My bank had some arrangement with MineralTree so I was obligated to go through their process. Ultimately it came back to Tipalti's payment processing capabilities as the standout feature.
From initial implementation through to user experience, Tipalti has been able to exceed our expectations in terms of its functionality and useability. We have found with other systems implemented in the past they did not match our expectations which resulted in us terminating …
Tipalti was in fact the only solution that met all our critical requirements (e2e) and supported ISK payments. Credit cards is not an available functionality outside the US, but wasn´t a critical feature for us.
Although I did not partake in selecting Tipalti, I will say because of my Ariba experience, Tipalti is far more end user friendly. In my experience, Ariba can be super complicated and for those that used it at my last company, they were very unhappy with it's complex environment
With Tipalti the vendor can choose between more payment options + can change between payment details/methods at any time without the need to have the payer doing so.
Previously, our Company housed all invoices and approvals in NetSuite. This was a very clunky process which often resulted in duplicated work. Approvals were obtained through email and attached as a file to invoice records in NetSuite. Whereas, in Tipalti, you can view the …
SAP Concur did not have consistent invoice entry. Depending on who at SAP Concur entered your invoice, the vendor could be incorrect, the vendor number could be missing a digit, the amount of the invoice entered wrong, etc. We had too many issues with SAP Concur because they …
Customer service when I call in for Wage Payment issues is usually very helpful and I get answers quickly. I have had several different CSRs since we have had ADP SmartCompliance and they have not always been the most helpful or forthcoming with information. It makes it difficult to do what I need to do if I don't have the help and support from those that know what needs to happen and when. I can't always have a conversation with that person when I need to.
The invoice processing element is far, far easier than manually inputting invoices are we were doing previously. The OCR is not perfect, but having it scanned in and ready for review saves a lot of time. The approvals process is fast and effective, and approvers can approve directly from the email without having even to log into the system. The audit trail function allows the finance team to see exactly who has done what to each invoice, and when. Payments, however, are where we see the most benefit. Vendor bank details are stored securely and controls can be put in place to ensure that any changes to vendor data must be approved. Once fully approved, invoices can be scheduled for payment either on a particular date or on the invoice due date, which ensures vendors are paid on a 'Just In Time' basis. All invoices and payments sync seamlessly to our ERP each day.
Provision a new state is very easy through SmartCompliance
There is a resource link within SmartCompliance that gives you a lot of information about the state you are entering with new employees, agency phone numbers, and helpful hints.
You can easily see your tax profiles and the status of each along with the quarterly reports that have been filed.
Support is phenomenal! Incredibly responsive, always have the answers, super knowledgeable and will assist in bringing resolution to various concerns, as well, providing not just support, but education as well!
System is almost always working efficiently, very few incidents that slow me down.
System is incredibly user friendly. I was able to learn it pretty quickly.
I would like to be provided a copy of additional information provided to a jurisdiction when there is an Agency Notice resolution.
Access to the code used on the quarterly reports. Code numbers don't do us any good if we don't know what they are in order to address accordingly.
The amount of time for issue resolution on an agency notice, at times, can take a very long time before receiving a resolution and there is never a response when asking for an update.
In the PO matching queue, there is some clunkiness surrounding updating PO lines. For example, if you need to delete PO lines picked up from the invoice, you currently have to delete each line individually, instead of being able to select multiple and delete.
Sometimes PO numbers do not properly pick up from the OCR system. For example, the OCR might pick up "PO 18535" instead of "18535". This causes the AP team to have to manually link the PO, creating an extra step.
For PO-backed Invoices that require you to manually type in the PO amount, there is no option to save your inputs. If there are any changes to the match details (i.e. linking another PO, or unlinking a PO) all inputs are reset to blank.
If there are non PO line items for an invoice that is in the PO matching queue, there is no option to select a separate department code for that line item.
There is no other option on the table for us at the moment to go with a different vendor. We also have had very little issues processing with ADP that would make us want to look for a new vendor.
Solid system performance. Suits our needs and solution provider very inclined to accept feedback and involve users in developing the solution to serve both the provider and the ultimate user. Tipalti has streamlined our process that was previously very manual and prone to error. Now there is transparency of information and role.
SOme historical information is hard to retrieve and communications go out to clients when ADP is doing some internal work. This is confusing when the client gets one of these notices but no action is required. ADP needs to stop the notices or put a message on the top so the client is aware.
The system is incredibly easy to use, with most tasks being completed in a small number of clicks. The user interface is very user intuitive and can be navigated very easily. Multiple payments can be made instantaneously and as the vendors manage their payable account we are able to ensure that payments are being sent to the right account. The advanced functionality for duplicate invoices ensures that we are not processing bills twice and we have found that in 100% of cases it has identified a duplicate bill.
Exceptional Services Received during our Build . The teams of ADP Professionals assisted on a daily basis with tight deadlines and testing, each day , each Qtr. and annual processes including setting up local and State agencies for the 50 State we are reporting since our Workday go live 4/1/23. The process was seamless.
If ADP is having issues, they communicate the problem within the solution once you log in. They also communicate that the issue will be fixed promptly. Reports run efficiently and in a reasonable amount of time. Also, the reports allow for various reporting types to be produced like a PDF or a Microsoft Excel file.
ADP's support team creates case numbers for every transaction and process. This case is being tracked for status update. ADP Support always notifies us the next step of the process by emailing us if action is needed or not. We can always check the status online and can follow up with them. We can also call them for instant answer to our urgent concerns.
Since I also work in customer support, I often have to contact Tipalti's team with questions from our users. Tipalti's support team has always been exceptionally helpful and it was a pleasure to communicate with them. I have always received prompt responses to any inquiries and they are excellent at solving our customers' issues within a short time
Exceptional Training Services Received during and after our Build . The teams of ADP Professionals assisted on a daily basis with tight deadlines and testing, each day , each Qtr. and annual processes including setting up local and State agencies for the 50 State we are reporting since our Workday go live 4/1/23. The process was seamless.
They have annual training for Smart Compliance, which is very helpful. We learn the most up to laws for various subject matters, like garnishments, payroll law, child support, state unemployment laws by states. We also earn credit toward certifications. The training is user friendly, and highly recommended. It can be done live or listened to at your own convenience.
Although there are meeting schedule time to time during the implementation, however, some of the time the account manager is not able to attend or miss the meeting. as that said, never able to get a full house to discuss thing in detail with a group. ADP need to look into this
ADP SmartCompliance had already been selected as a vendor prior to my joining the company. I think one area where ADP excels over OneSource is in the amendment processing. OneSource has a very manual process where you have to request each period/state/jurisdiction needed, then you have to manually review and approve each amendment within a short amount of time. ADP's process of submitting an amendment sync and automatically detecting what amendments are needed based on the information in the sync is much preferred.
Both of these products have treated us well and have their pros and cons. We do a lot of acquisitions though and they are just not friendly the more and more you go. Tipalti has been very helpful with the more we grow. Its a key part in integrating finances
Exceptional Services Received during our Build . The teams of ADP Professionals assisted on a daily basis with tight deadlines and testing, each day , each Qtr. and annual processes including setting up local and State agencies for the 50 State we are reporting since our Workday go live 4/1/23. The process was seamless.
