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ADP SmartCompliance

Score8.6 out of 10

267 Reviews and Ratings

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What is ADP SmartCompliance?

ADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.

Categories & Use Cases

Media

Key Features

Learn about the best (and worst!) features ADP SmartCompliance has to offer, as determined by TrustRadius' reviewers.
Based on 267 ratings of ADP SmartCompliance's features
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Top Performing Features

  • VAT / GST Taxes

    Ability to calculate and manage VAT and GST taxes.

    Category average: 7.2

  • Energy and Fuel Taxes

    Ability to calculate and manage energy and/or fuel taxes.

    Category average: 7.7

  • Complex Tax Scenario Management

    Ability to automate handling of tax holidays and other anomalies.

    Category average: 7.4

Areas for Improvement

  • Tax Exemption Processing

    Ability to generate, track, exemption certificates from sales invoices.

    Category average: 8.2

  • 3rd-Party Software Integrations

    Pre-built integrations with various systems such as ERP, ecommerce, CRM, invoicing and billing, accounting, and procurement applications.

    Category average: 7.5

  • Geolocation for Tax Assessment

    Ability to use geolocation, which is more precise than zip codes, for mapping taxes to specific jurisdictions.

    Category average: 8.9

Reviews

What users are saying about ADP SmartCompliance.
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It is smart to use ADP to stay in compliance.

Incentivized
Karen Smauldon
Payroll Manager in Finance and Accounting at AMERICAN HEALTHCARE, LLC (1001-5000 employees employees)

Use Cases and Deployment Scope

We used ADP SmartCompliance for our payroll taxes. By using SmartCompliance we didn't have to use the time it takes to pay taxes and fill our paperwork. They do all of the work for us. We used this approach because it decreased errors in pay and filing our payroll taxes. They also processed our W2s and sent them out to our employees.

Pros

  • They provide an account manager to answer any questions or help you resolve any issues you may have.
  • They resolve any issues you may have with the IRS or state tax agencies.
  • They have a variety of reports that helps in balancing your taxes.
  • They provide webinars and seminars to help you get familiar in using the product.
  • I like that they create our W2s as well which saves on postage, paper and envelopes.

Cons

  • When implementing the product, I think the training can be better.
  • I think the account managers should check in with you more often even though you have no issues or you been using the product for a long time.
  • More help in navigating the site not just by attending seminars but actually having one-on-one instructions.

Return on Investment

  • It has really reduced my workload.
  • It has reduced our risk of having errors when reporting taxes.
  • It has saved me a lot of time in preparing tax forms each quarter and annually.
  • It has helped save time and expense when doing W2s

Alternatives Considered

Paycom, UKG Workforce Central (discontinued), Wisely by ADP and DailyPay

Other Software Used

Paycom, Wisely by ADP, DailyPay

ADP SmartCompliance is a no brainer

Incentivized
Christy Snyder
Payroll Manager in Finance and Accounting at MLC (1001-5000 employees employees)

Use Cases and Deployment Scope

We use ADP SmartCompliance for handling our garnishments (from answering interrogatories, to keeping us compliant, and sending all payments to the agency or the government body). This really takes the stress of knowing the complex laws regarding garnishments out of the equation. We can rely on ADP to handle the wage garnishments timely and accurately to ensure we aren't leaving ourselves liable.

Pros

  • Timely processing of orders
  • Transmitting accurate information and payments to the agency or government that issued the order
  • Communication with our company's payroll team

Return on Investment

  • Faster processing of orders
  • Reducing our compliance risk in an area with many factors

ADP Smart Compliace

Incentivized
Genevieve RoweView profile
Payroll Director in Finance and Accounting at Professional Plastics (501-1000 employees employees)

Use Cases and Deployment Scope

Smart compliance handles all of my agency notices, filings and reporting, along with full service wage garnishments. This saves me time on a regular basis from having to investigate each notice received, and processes and sets up any changes, and keeps my company compliant with the ever changing industry updates.

Pros

  • Wage garnishments
  • Agency filings
  • Reporting

Cons

  • I'd love more notifications regarding wage garnishments- processed, duplicates, etc

Return on Investment

  • Reduced manual workload
  • Reduced compliance risk
  • Time saved

Smart Compliance Review - dd.

Incentivized
Donna Doucet
Payroll Manager in Finance and Accounting at ATLAS TECHNICAL CONSULTANTS/ATC (1001-5000 employees employees)

Use Cases and Deployment Scope

We use Smart Compliance to upload all garnishments, child support, levies, etc. This also pulls our Wire confirmations and tax information after each payroll. Check on tax issues that ADP is working on for us.

Pros

  • It keeps us updated on what's going on with our tax issues by sending us notifications when an update is needed.
  • It Sends me the Invoices for the pay groups per pay period.
  • Able to see the tax filings done and sent to the agencies.

Cons

  • Does not close out an SR without sending us an email first.

Return on Investment

  • It has reduced time and workload.

ADP SmartCompliance Rocks!

Incentivized
Christopher GandaraView profile
Senior Payroll Manager in Finance and Accounting at CrossVue (201-500 employees employees)

Use Cases and Deployment Scope

I use ADP SmartCompliance for all of our payroll needs and used to implement with our clients. ADP is the most inclusive and accurate of all the vendors available. I highly recommend the ADP SmartComplaiance Team for service to all of your payroll related needs and vendor and client reporting services. ADP SmartCompliance is always available to assist with any payroll and HR related questions you may have.

Pros

  • Payroll & Tax Reporting - Multi State
  • Payroll & Tax Reporting - Multi State - Multi User
  • Garnishements
  • Employment Verification
  • W2's Processing, Reporting and Mailing to all active and terminated employees.

Cons

  • Quicker turn around time regarding invoicing

Return on Investment

  • One Stop Shop and Reporting

Other Software Used

Workday Adaptive Planning, Workday Payroll and Workforce Management, Workday Financial Management

Usability

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