Advocately vs. Zuberance

Hands down there are three things that set Advocately apart. First, it's dead simple to use. While there are a ton of things to check-out in-app, it's hard to get lost and very intuitive to figure out how to do what you need to do. Second, the team at Advocately are extremely responsive and helpful. It's easy to keep using software when the team behind it makes you feel valued and listens to your feedback and works hard to keep you happy as a client. Lastly, the data that's collected by Advocately has a ton of potential beyond what the app currently does.

It's very tough to find issues or downsides with Zuberance. It's priced exactly right and is super user-friendly. Smaller companies might have difficulty with it though.

Incentivized

• Advocately automates the process of asking your users for reviews on your favourite review platform
• it makes fast and easy to gather reviews

• Zuberance has its own network segmentation section, and this can be integrated with online sales services, so working with community content from other sales-based platforms is possible.
• Zuberance is a capable service to cover market segmentation processes and to work with referral tracking tools in case you need to monitor old sales results or split them by employee.

Incentivized

• It might be able to use predictive analytics to serve NPS surveys to users that are more likely to respond instead of just showing it to anyone that logs into the app.
• I don’t have any complain about the product
• I hope to see more innovation in their features

• Hard to reach support[.]
• Some [tools] non functional[.]

Incentivized

For feature updates and roadmaps, Zuberance is better than intuitive. It is easier to use, set up, and administer Zuberance. It has many bugs. The reporting can be a bit hard to understand and has limitations. bazaarvoice is not as efficient as Zuberance, it has a delay when a customer sent a notification (question, review, etc). It is a bit more pricy. The system loads slowly and as result navigation can be cumbersome and there aren't many remarketing tools available in bazaarvoice.

Incentivized

• More reviews.
• More feedback for our team.

Incentivized

• This platform was fairly good in my personal experience because it is built on a cloud-based system and competent to do projects.
• Furthermore, it is competent i its available features.

Incentivized