Aesthetix CRM vs. Kustomer
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Aesthetix CRM | Score9.1 out of 10 | N/A | Aesthetix CRM helps plastic surgery and medical spa practices save time through automating administrative tasks, and convert more leads into patients. HIPAA Compliant CRM One Inbox For Emails, Text Messages, Google My Business, Facebook, and Instagram Messages AI Chat Assistant Marketing Automation | $199 per month |
 Kustomer | Score8.7 out of 10 | N/A | Kustomer is a customer service CRM platform built for managing high support volume by optimizing experiences throughout the customer service journey. Kustomer was acquired by Facebook in late 2020, but spun out in 2023 and re-launched as an independent entity, Kustomer, LLC. | $89 per month per user |
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| Entry-level Setup Fee | $1,500 one-time fee | No setup fee | ||||||||||||||
| Additional Details | — | All plans require an annual subscription and 8 users minimum. | ||||||||||||||
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| Incident and problem management |
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| Self Help Community |
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| Multi-Channel Help |
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| Aesthetix CRM | Kustomer | |
|---|---|---|
| Likelihood to Recommend | - | 9.0 |
| Likelihood to Renew | - | 7.9 |
| Usability | - | 10.0 |
| Availability | - | 9.1 |
| Performance | - | 6.4 |
| Support Rating | - | 9.4 |
| In-Person Training | - | 7.6 |
| Online Training | - | 8.3 |
| Implementation Rating | - | 7.9 |
| Configurability | - | 7.9 |
| Ease of integration | - | 7.2 |
| Product Scalability | - | 9.1 |
| Vendor post-sale | - | 8.7 |
| Vendor pre-sale | - | 9.1 |