TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Agile CRM

    Score9.8 out of 10
    N/AAgile CRM is a customer relationship management (CRM) software built to make the entire marketing and sales lifecycles more efficient, built around features like sales enablement, marketing automation, social suite, and web engagement.

    $14.99

    per month per user

    Pricing
    Agile CRM
    Editions & Modules
    Starter
    $14.99
    per month per user
    Regular
    $49.99
    per month per user
    Enterprise
    $79.99
    per month per user
    Offerings
    Pricing Offerings
    Agile CRM
    Free Trial
    No
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional DetailsDiscount available for annual billing (34%), and additional discounts available for 2-year plans (40%).
    More Pricing Information
    Community Pulse
    Agile CRM
    Considered Both Products
    Agile CRM
    Chose Agile CRM
    Agile is more user-friendly and better sits our needs due to tagging, workflows, and its campaign structures. However, we are considering moving away due to support and email issues.
    Incentivized
    Chose Agile CRM
    It used to be great, but that was 5 years ago. [In my opinion], its more recent takeover by 500 Apps is a disaster and the systems are broken.
    Incentivized
    Chose Agile CRM
    It was able to do most of the functions needed but was the most cost-effective to get us started. If you are a new company and looking to get started with a CRM start here for a year or two and when you have the money you can pay for one of the bigger players. This platform …
    Incentivized
    Chose Agile CRM
    I have used Microsoft 365 and older DOS-based programs, both of which have clunky interfaces, are not very user friendly, and are very hard to customize for information. For example, to have a searchable function in 365, we had to add a window and put our search words in the …
    Incentivized
    Chose Agile CRM
    Agile is much more cost effective than Salesforce for some of the projects we do.
    Incentivized
    Chose Agile CRM
    It works better than other systems because of different factors such as the effective customer portal, the ability to email the case facility directly, the chat/live support experience, the social integration experiences such as Twitter, Facebook, the ability to make, receive, …
    Incentivized
    Chose Agile CRM
    The price is far more affordable for a startup with Agile, however, HubSpot has far better features and support.
    Incentivized
    Chose Agile CRM
    Agile CRM is an all-in-one CRM tool that is easy to use and cost-efficient depending on your business needs. Agile is a very effective CRM system and can quickly access your customer/prospect information. Agile's ability to integrate the marketing automation, CRM, telephony, …
    Incentivized
    Chose Agile CRM
    Saleforce - Too expensive.
    SugarCRM - Versatile. Free. But Slow.
    Filemaker - Originally designed my own CRMWhich gave me full control of all functionality. But having an online system that is hosted in the cloud provides considerable advantages particularly when allowing access …
    Incentivized
    Chose Agile CRM
    I trialed a number of other CRMs much to the disgust of my colleagues!

    • Pipedrive was great but more sales focussed and heavy on Javascript so felt slow at times
    Incentivized
    Chose Agile CRM
    Agile CRM did most of what PipeDrive did, some of what Hubspot does, and a range of other stuff that I was starry eyed about at the outset. but I eventually concluded that a jack-of-all-trades was not what i was looking for. And while the support team tried, they didn't have …
    Incentivized
    Chose Agile CRM
    Agile CRM is much less expensive than Salesforce. It might not have all the potential of those thousands of add-ons, but for those who have basic needs – and the need to customize to some extent, it more than delivers.
    Agile CRM has more advanced features, particularly around …
    Incentivized
    Chose Agile CRM
    Much easier to set up against Zoho.
    User-friendly against Zoho.
    Team acceptance against Zoho.
    Incentivized
    Chose Agile CRM
    With Agile CRM, I get the most bang for my buck, being a one-man operation. Their selling point that they offer everything you need is very sexy when the budget is limited. At the end of the day, Agile CRM offered a solution to my core business problem (which was centralizing …
    Incentivized
    Chose Agile CRM
    Agile is a far better solution although we still use Teamwork in other aspects of our business.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    Agile CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Agile CRM
    Feature
    Agile CRM
    3.2
    19 Ratings
    Customer data management / contact management3.619 Ratings
    Workflow management5.516 Ratings
    Territory management2.311 Ratings
    Opportunity management3.416 Ratings
    Integration with email client (e.g., Outlook or Gmail)1.118 Ratings
    Contract management4.211 Ratings
    Quote & order management3.512 Ratings
    Interaction tracking3.718 Ratings
    Channel / partner relationship management1.79 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Agile CRM
    Feature
    Agile CRM
    1.8
    16 Ratings
    Case management1.814 Ratings
    Call center management1.814 Ratings
    Help desk management1.816 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Agile CRM
    Feature
    Agile CRM
    3.3
    19 Ratings
    Lead management5.518 Ratings
    Email marketing1.119 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Agile CRM
    Feature
    Agile CRM
    3.6
    17 Ratings
    Task management4.915 Ratings
    Billing and invoicing management1.410 Ratings
    Reporting4.417 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Agile CRM
    Feature
    Agile CRM
    1.4
    18 Ratings
    Forecasting1.314 Ratings
    Pipeline visualization1.916 Ratings
    Customizable reports1.117 Ratings
    Customization
    Comparison of Customization features of Agile CRM
    Feature
    Agile CRM
    4.1
    19 Ratings
    Custom fields3.919 Ratings
    Custom objects6.013 Ratings
    Scripting environment1.49 Ratings
    API for custom integration5.011 Ratings
    Security
    Comparison of Security features of Agile CRM
    Feature
    Agile CRM
    5.9
    16 Ratings
    Single sign-on capability5.915 Ratings
    Role-based user permissions5.916 Ratings
    Social CRM
    Comparison of Social CRM features of Agile CRM
    Feature
    Agile CRM
    3.0
    12 Ratings
    Social data3.012 Ratings
    Social engagement3.012 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Agile CRM
    Feature
    Agile CRM
    5.2
    14 Ratings
    Marketing automation6.514 Ratings
    Compensation management3.89 Ratings
    Platform
    Comparison of Platform features of Agile CRM
    Feature
    Agile CRM
    8.3
    14 Ratings
    Mobile access8.314 Ratings
    User Ratings
    Agile CRM
    Likelihood to Recommend
    4.1
    (20 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    Usability
    2.1
    (10 ratings)
    Availability
    10.0
    (1 ratings)
    Performance
    10.0
    (1 ratings)
    Support Rating
    1.1
    (10 ratings)
    Online Training
    10.0
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    Configurability
    10.0
    (1 ratings)
    Ease of integration
    10.0
    (1 ratings)
    Product Scalability
    10.0
    (1 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)