Agile CRM vs. Zendesk Sell
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Agile CRM | Score9.8 out of 10 | N/A | Agile CRM is a customer relationship management (CRM) software built to make the entire marketing and sales lifecycles more efficient, built around features like sales enablement, marketing automation, social suite, and web engagement. | $14.99 per month per user |
Zendesk Sell | Score8.8 out of 10 | N/A | Zendesk Sell (formerly Base CRM) is a CRM that aims to give reps access to integrated tools that provide the full context of a customer account. This keeps them in the loop and allows them to capitalize on opportunities. Zendesk Sell can be extended with Reach, a lead generation and engagement tool that automates the process of finding and keeping leads interested, so reps can focus more on building relationships and crushing their quotas. Base CRM was founded in 2009, and acquired by Zendesk… | $19 per seat/month billed annually |
| Agile CRM | Zendesk Sell | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
|
| ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Discount available for annual billing (34%), and additional discounts available for 2-year plans (40%). | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Agile CRM | Zendesk Sell | |||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Sales Force Automation |
| |||||||||||||||||||||||||||||||
| Customer Service & Support |
| |||||||||||||||||||||||||||||||
| Marketing Automation |
| |||||||||||||||||||||||||||||||
| CRM Project Management |
| |||||||||||||||||||||||||||||||
| CRM Reporting & Analytics |
| |||||||||||||||||||||||||||||||
| Customization |
| |||||||||||||||||||||||||||||||
| Security |
| |||||||||||||||||||||||||||||||
| Social CRM | ||||||||||||||||||||||||||||||||
| Integrations with 3rd-party Software |
| |||||||||||||||||||||||||||||||
| Platform |
| |||||||||||||||||||||||||||||||
| Agile CRM | Zendesk Sell | |
|---|---|---|
| Likelihood to Recommend | 4.1 | 10.0 |
| Likelihood to Renew | 10.0 | 9.0 |
| Usability | 2.1 | 8.9 |
| Availability | 10.0 | 10.0 |
| Performance | 10.0 | 10.0 |
| Support Rating | 1.1 | 8.8 |
| Online Training | 10.0 | 7.0 |
| Implementation Rating | 10.0 | 8.0 |
| Configurability | 10.0 | 10.0 |
| Ease of integration | 10.0 | 10.0 |
| Product Scalability | 10.0 | 10.0 |
| Vendor post-sale | 10.0 | 10.0 |
| Vendor pre-sale | 10.0 | 10.0 |