AgileBlue vs. RMail

AgileBlue has really made securing our Microsoft Azure based environment easy, and I just can't picture how it could be made even simpler. Their monitoring of our environment and reaction times are second to none, the administration console is easy to use, and their team is always very quick to respond to any questions or requests we may have

RMail is perfect if you are looking for HIPAA complaint way to send patient information securely. The tracking of each message is required by HIPAA, and it is also supplied by RMail. Also, you can submit an email for electronic signature, which saves a ton of time waiting for snail-mail. Our clients tend to love RMail, because they're usually changing from something else that ends up generating a lot of calls from people who can't open their emails - RMail solves this by utilizing the TLS technology

• They are extremely quick identifying any potentially unusual activity
• They make it easy for us to ensure that our employees can log in from other countries without triggering suspicious activity lock-outs when they travel.
• Our quarterly meet-ups are a great way to keep my team up to date in the current cloud security scene, as well as to make sure we're doing everything we can to keep our users safe.

• E-mail tracking.
• Providing a detailed record of receipt.
• Providing digital timestamps as to when messages are sent.
• Recording responses/replies to certain e-mails.

Incentivized

• Some communications can be very technical
• An annual check in from the account manager would be great

Incentivized

• Some Gmail add ons/extensions don't work with RMail.
• I'm not sure it can be integrated with gmail without Chrome or Outlook.
• More features would be cool.

I don't think RPost has any competition, at least none that I can use. I think that once registered email becomes widely accepted (someday soon?), it will be indispensable for anyone in business, and RPost is the leading vendor (maybe the only vendor).

From my experience, everything seems to be very user friendly.

It is as simple as downloading a plug-in or installing a chrome extension, then you click a button to use it. The interface is straightforward.

Works well routinely without problems.

Support is easy to access via email or phone. They also reach out to you periodically with new features, but they aren't intrusive about it. I usually appreciate it when I get an email from RMail, which is not very often.

Works great.

RMail has an add-on module for e-signing documents, but Adobe Sign's is just easier to use. However, if I need to combine sending an e-mail that has to be tracked along with an e-signed document, then RMail clearly wins out over using Adobe Sign. The latter is designed to track electronic signatures only, not to track when e-mails are received.

Incentivized

• Having AgileBlue as our cyber security watchdogs gives that peace of mind knowing that they are on the cutting edge of cyber security and are real pros.

Incentivized

• There's not much ROI, because we don't get it much cheaper than the list price.
• However, being able to offer this service strengthens our service offerings.