Agiloft Service Desk (discontinued) vs. Alloy Navigator
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Agiloft Service Desk (discontinued) | Score9 out of 10 | Enterprise companies (1,001+ employees) | Agiloft's Flexible Service Desk Suite included an Internal Help Desk, External Customer Support, Change Management, Asset Management, RMA Management, and ITIL/ITSM capability. The product is no longer available. | $65 per month |
 Alloy Navigator | Score2.5 out of 10 | N/A | Alloy Navigator is an IT Service and Asset Management solution featuring a workflow process automation engine fortified by an intelligent interface that automatically creates meaningful relationships between the data that matters. Alloy Navigator is designed for small, medium and enterprise businesses, and covers several IT disciplines ranging from Help Desk, Inventory and Knowledge Base Management to ITIL-driven standards such as Change & Configuration… | $19 per month per tech |
| Agiloft Service Desk (discontinued) | Alloy Navigator | |||||||||||||||
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| Entry-level Setup Fee | Required | Required | ||||||||||||||
| Additional Details | — | Pricing is solely based on the number of technicians supporting your end users and computers that require auditing. There are no other licenses required. | ||||||||||||||
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| Agiloft Service Desk (discontinued) | Alloy Navigator | |
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| Likelihood to Recommend | 10.0 | - |
| Likelihood to Renew | 8.9 | - |
| Usability | 7.3 | - |
| Availability | 8.6 | - |
| Support Rating | 9.1 | - |