Agiloft Service Desk (discontinued) vs. C2 ITSM
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Agiloft Service Desk (discontinued) | Score9 out of 10 | Enterprise companies (1,001+ employees) | Agiloft's Flexible Service Desk Suite included an Internal Help Desk, External Customer Support, Change Management, Asset Management, RMA Management, and ITIL/ITSM capability. The product is no longer available. | $65 per month |
 C2 ITSM | Score6 out of 10 | Mid-Size Companies (51-1,000 employees) | C2 is an integrated IT service management software designed for organizations. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating ticketing. C2 delivers enterprise service management solutions for either on-premise or cloud installation. It boasts fast configuration and onboarding to facilitate software transition without touching a single line of code or living in fear of the next upgrade. The web-based solution aims… | $44 per month per user |
| Agiloft Service Desk (discontinued) | C2 ITSM | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | Required | $6,000 per installation | ||||||||||||||
| Additional Details | — | Cloud version includes monthly subscription license, updates, hosting & support. Concurrent Licensing only. Yearly plan paid annually. Custom-cloud & Enterprise version available with additional options & features. | ||||||||||||||
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| Agiloft Service Desk (discontinued) | C2 ITSM | |||||||||||||||||||
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| Agiloft Service Desk (discontinued) | C2 ITSM | |
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| Likelihood to Recommend | 10.0 | - |
| Likelihood to Renew | 8.9 | - |
| Usability | 7.3 | - |
| Availability | 8.6 | - |
| Support Rating | 9.1 | - |