Agiloft Service Desk (discontinued) vs. eStreamDesk
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Agiloft Service Desk (discontinued) | Score9 out of 10 | Enterprise companies (1,001+ employees) | Agiloft's Flexible Service Desk Suite included an Internal Help Desk, External Customer Support, Change Management, Asset Management, RMA Management, and ITIL/ITSM capability. The product is no longer available. | $65 per month |
eStreamDesk | Score10 out of 10 | N/A | eStreamDesk is a flexible helpdesk platform that enables support staff to easily manage many requests from multiple services. | N/A |
| Agiloft Service Desk (discontinued) | eStreamDesk | |||||||||||||||
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| Editions & Modules |
| No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
| Additional Details | — | All accounts start as 30 days free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Agiloft Service Desk (discontinued) | eStreamDesk | |||||||||||||||||||||||||
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| Multi-Channel Help |
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| Agiloft Service Desk (discontinued) | eStreamDesk | |
|---|---|---|
| Likelihood to Recommend | 10.0 | 10.0 |
| Likelihood to Renew | 8.9 | 8.2 |
| Usability | 7.3 | - |
| Availability | 8.6 | - |
| Support Rating | 9.1 | - |