Agiloft Service Desk (discontinued) vs. LogMeIn Resolve
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Agiloft Service Desk (discontinued) | Score9 out of 10 | Enterprise companies (1,001+ employees) | Agiloft's Flexible Service Desk Suite included an Internal Help Desk, External Customer Support, Change Management, Asset Management, RMA Management, and ITIL/ITSM capability. The product is no longer available. | $65 per month |
 LogMeIn Resolve | Score8.1 out of 10 | N/A | LogMeIn Resolve is an IT management and support solution designed to help organizations take control of their IT infrastructure. The platform combines features like remote monitoring, access, and support with tools such as ticketing, AI-assisted task automation, and patch management. | $29 per month |
| Agiloft Service Desk (discontinued) | LogMeIn Resolve | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
| Additional Details | — | Discount available for annual pricing. MDM is available as a standalone or as an add-on. Additional endpoints and agents and save up to 20% | ||||||||||||||
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| Agiloft Service Desk (discontinued) | LogMeIn Resolve | |||||||||||||||||||
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| Agiloft Service Desk (discontinued) | LogMeIn Resolve | |
|---|---|---|
| Likelihood to Recommend | 10.0 | 7.4 |
| Likelihood to Renew | 8.9 | 9.0 |
| Usability | 7.3 | 7.7 |
| Availability | 8.6 | 8.9 |
| Performance | - | 9.0 |
| Support Rating | 9.1 | 8.7 |
| Implementation Rating | - | 9.1 |