Agiloft Service Desk (discontinued) vs. Mint Service Desk
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Agiloft Service Desk (discontinued) | Score9 out of 10 | Enterprise companies (1,001+ employees) | Agiloft's Flexible Service Desk Suite included an Internal Help Desk, External Customer Support, Change Management, Asset Management, RMA Management, and ITIL/ITSM capability. The product is no longer available. | $65 per month |
 Mint Service Desk | N/A | Mid-Size Companies (51-1,000 employees) | Mint Service Desk is divided into two main areas - Incident Management and Asset Management. It's available and distributed as On-Premise solution. Incident Management main features: Ticket Types - Define ticket types like Change Request or Incident and attach additional attributes to each type. Dictionaries - Define your own dictionaries and attach them as dynamic attributes to ticket types. Queues - Based on queues you… | N/A |
| Agiloft Service Desk (discontinued) | Mint Service Desk | |||||||||||||||
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| Editions & Modules |
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| Entry-level Setup Fee | Required | $1,000 per installation | ||||||||||||||
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| Agiloft Service Desk (discontinued) | Mint Service Desk | |||||||||||||||||||
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| Agiloft Service Desk (discontinued) | Mint Service Desk | |
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| Likelihood to Recommend | 10.0 | - |
| Likelihood to Renew | 8.9 | - |
| Usability | 7.3 | - |
| Availability | 8.6 | - |
| Support Rating | 9.1 | - |