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Agiloft Service Desk (discontinued) vs. WorkHub Tasks

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Agiloft Service Desk (discontinued)

    Score9 out of 10
    Enterprise companies (1,001+ employees)
    Agiloft's Flexible Service Desk Suite included an Internal Help Desk, External Customer Support, Change Management, Asset Management, RMA Management, and ITIL/ITSM capability. The product is no longer available.

    $65

    per month

    WorkHub Tasks

    Score9 out of 10
    N/AWorkHub Tasks is a task management platform that is designed to help organizations build better relationships with customers. The platform provides roles and rights to ensure that data privacy is maintained both within and outside the company. WorkHub Tasks also includes escalation management features, which help ensure that tasks are completed on time and according to the requirements. Additionally, the platform allows for ticket creation from multiple channels, such as email and…

    $1

    per month per user

    Pricing
    Agiloft Service Desk (discontinued)WorkHub Tasks
    Editions & Modules
    Free Trial
    $0
    per license/per month
    Professional
    Contact sales team
    Professional Extended
    Contact sales team
    Enterprise
    Contact sales team
    Enterprise Extended
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    No answers on this topic
    Offerings
    Pricing Offerings
    Agiloft Service Desk (discontinued)WorkHub Tasks
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredRequired
    Additional Details——
    More Pricing Information
    Features
    Agiloft Service Desk (discontinued)WorkHub Tasks
    Incident and problem management
    Comparison of Incident and problem management features of Agiloft Service Desk (discontinued) and WorkHub Tasks
    Feature
    Agiloft Service Desk (discontinued)
    9.4
    2 Ratings
    WorkHub Tasks
    9.6
    2 Ratings
    Organize and prioritize service tickets10.02 Ratings9.42 Ratings
    Service restoration10.02 Ratings00 Ratings
    Self-service tools10.02 Ratings00 Ratings
    Subscription-based notifications10.01 Ratings9.62 Ratings
    ITSM reports and dashboards7.12 Ratings00 Ratings
    Expert directory00 Ratings9.42 Ratings
    ITSM collaboration and documentation00 Ratings10.02 Ratings
    Ticket creation and submission00 Ratings10.02 Ratings
    Ticket response00 Ratings9.42 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of Agiloft Service Desk (discontinued) and WorkHub Tasks
    Feature
    Agiloft Service Desk (discontinued)
    9.0
    2 Ratings
    WorkHub Tasks
    -
    Ratings
    Configuration mangement8.12 Ratings00 Ratings
    Policy and contract enforcement10.02 Ratings00 Ratings
    Change management
    Comparison of Change management features of Agiloft Service Desk (discontinued) and WorkHub Tasks
    Feature
    Agiloft Service Desk (discontinued)
    10.0
    2 Ratings
    WorkHub Tasks
    -
    Ratings
    Change requests repository10.02 Ratings00 Ratings
    Service-level management10.02 Ratings00 Ratings
    User Ratings
    Agiloft Service Desk (discontinued)WorkHub Tasks
    Likelihood to Recommend
    10.0
    (12 ratings)
    9.0
    (2 ratings)
    Likelihood to Renew
    8.9
    (9 ratings)
    -
    (0 ratings)
    Usability
    7.3
    (2 ratings)
    -
    (0 ratings)
    Availability
    8.6
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (2 ratings)
    -
    (0 ratings)