Agiloft Service Desk (discontinued) vs. Zoho Desk
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Agiloft Service Desk (discontinued) | Score9 out of 10 | Enterprise companies (1,001+ employees) | Agiloft's Flexible Service Desk Suite included an Internal Help Desk, External Customer Support, Change Management, Asset Management, RMA Management, and ITIL/ITSM capability. The product is no longer available. | $65 per month |
 Zoho Desk | Score7.8 out of 10 | N/A | Zoho Support is a Saas help desk / ticketing system aimed at SMBs. I competes most often with Zendesk, and Desk.com. | $9 per month per user |
| Agiloft Service Desk (discontinued) | Zoho Desk | |||||||||||||||
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| Offerings |
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| Entry-level Setup Fee | Required | Required | ||||||||||||||
| Additional Details | — | A discount is offered for yearly billing. | ||||||||||||||
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| Agiloft Service Desk (discontinued) | Zoho Desk | |||||||||||||||||||||||||||||||
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| Self Help Community |
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| Multi-Channel Help |
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| Agiloft Service Desk (discontinued) | Zoho Desk | |
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| Likelihood to Recommend | 10.0 | 7.8 |
| Likelihood to Renew | 8.9 | - |
| Usability | 7.3 | 9.4 |
| Availability | 8.6 | - |
| Support Rating | 9.1 | 8.7 |