TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Agorapulse

    Score8.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity. This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private…

    $49

    per user

    Sprinklr Social

    Score9.2 out of 10
    N/ASprinklr Social’s platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with capabilities across publishing, engagement, listening, analytics, employee advocacy, influencer marketing and commerce. Content planning and scheduling using an editorial calendar, with a digital asset manager and the ability to publish across channels at AI…

    $359

    per month per seat

    Pricing
    AgorapulseSprinklr Social
    Editions & Modules
    Standard
    $99
    up to 10 profiles
    Professional
    $149
    up to 10 profiles
    Advanced
    $199
    per month up to 10 profiles
    Custom
    Custom Pricing
    Self-Serve SMM and Customer Service Solution
    $359
    per month per seat
    Enterprise Custom Social Media Management Solution
    Contact Sales
    Offerings
    Pricing Offerings
    AgorapulseSprinklr Social
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsAll plans are free for 30 days. Additional profiles cost $15/profile.Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    AgorapulseSprinklr Social
    Considered Both Products
    Agorapulse
    Chose Agorapulse
    Agorapulse was a bit hidden within the social media management tool search, but I'm so glad I found it. Its price plans are affordable and fit well within the company's budget. It's truly the best bang for your buck. Agorapulse does everything that the bigger SMMTs do, but it's …
    Incentivized
    Chose Agorapulse
    AgoraPulse has better listening than anyone else. It could pick up conversations and location tags that others couldn't. I liked that you could customize your social media post for multiple platforms. I liked that I could view a calendar and bulk publish and schedule a lot of …
    Incentivized
    Chose Agorapulse
    Agora Pulse is more affordable and has a simpler interface.
    Incentivized
    Sprinklr
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    AgorapulseSprinklr Social
    Listening/monitoring
    Comparison of Listening/monitoring features of Agorapulse and Sprinklr Social
    Feature
    Agorapulse
    8.5
    181 Ratings
    Sprinklr Social
    9.5
    52 Ratings
    Boolean keyword searches9.3151 Ratings10.045 Ratings
    Filtering out noise/spam7.9153 Ratings8.048 Ratings
    Broad channel coverage8.22 Ratings10.048 Ratings
    Sentiment analysis00 Ratings10.049 Ratings
    Publishing
    Comparison of Publishing features of Agorapulse and Sprinklr Social
    Feature
    Agorapulse
    8.5
    250 Ratings
    Sprinklr Social
    10.0
    52 Ratings
    Content planning and scheduling9.3247 Ratings10.049 Ratings
    Audience targeting8.7160 Ratings10.044 Ratings
    Content optimization7.31 Ratings10.042 Ratings
    Workflow management8.7210 Ratings10.046 Ratings
    Engagement
    Comparison of Engagement features of Agorapulse and Sprinklr Social
    Feature
    Agorapulse
    8.3
    245 Ratings
    Sprinklr Social
    9.7
    51 Ratings
    Automated routing and prioritization7.742 Ratings9.044 Ratings
    Customer interaction histories8.6222 Ratings10.050 Ratings
    Bulk actions8.6203 Ratings10.047 Ratings
    Marketing
    Comparison of Marketing features of Agorapulse and Sprinklr Social
    Feature
    Agorapulse
    7.6
    142 Ratings
    Sprinklr Social
    10.0
    44 Ratings
    Lead generation7.4110 Ratings10.031 Ratings
    Content marketing7.98 Ratings10.037 Ratings
    Paid media management8.21 Ratings10.032 Ratings
    Campaigns and promotions6.9119 Ratings10.038 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Agorapulse and Sprinklr Social
    Feature
    Agorapulse
    8.7
    255 Ratings
    Sprinklr Social
    10.0
    55 Ratings
    Twitter8.5228 Ratings10.053 Ratings
    Facebook9.4255 Ratings10.053 Ratings
    LinkedIn9.3104 Ratings10.040 Ratings
    Google+7.25 Ratings10.027 Ratings
    Instagram9.3241 Ratings10.052 Ratings
    Pinterest9.11 Ratings10.028 Ratings
    YouTube8.127 Ratings10.038 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Agorapulse and Sprinklr Social
    Feature
    Agorapulse
    9.2
    229 Ratings
    Sprinklr Social
    10.0
    54 Ratings
    Campaign success analytics9.4198 Ratings10.050 Ratings
    Real-time tracking9.7195 Ratings10.053 Ratings
    Competitor analysis8.4161 Ratings10.036 Ratings
    Account management
    Comparison of Account management features of Agorapulse and Sprinklr Social
    Feature
    Agorapulse
    9.0
    244 Ratings
    Sprinklr Social
    9.5
    52 Ratings
    Role-based user permissions & privileges9.3228 Ratings10.051 Ratings
    Mobile access8.7215 Ratings9.045 Ratings
    User Ratings
    AgorapulseSprinklr Social
    Likelihood to Recommend
    9.5
    (342 ratings)
    10.0
    (80 ratings)
    Likelihood to Renew
    9.1
    (87 ratings)
    7.0
    (29 ratings)
    Usability
    8.6
    (66 ratings)
    10.0
    (8 ratings)
    Availability
    9.1
    (3 ratings)
    9.1
    (5 ratings)
    Performance
    8.2
    (2 ratings)
    8.2
    (4 ratings)
    Support Rating
    8.7
    (69 ratings)
    10.0
    (34 ratings)
    In-Person Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Online Training
    9.1
    (2 ratings)
    8.4
    (3 ratings)
    Implementation Rating
    8.3
    (6 ratings)
    9.0
    (5 ratings)
    Configurability
    7.3
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    4.6
    (2 ratings)
    8.2
    (1 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)