TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Agorapulse

    Score8.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity. This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private…

    $49

    per user

    X Pro

    Score8 out of 10
    N/AReplacing the former TweetDeck, X Pro is a social media dashboard application for management of Twitter accounts.N/A
    Pricing
    AgorapulseX Pro
    Editions & Modules
    Standard
    $99
    up to 10 profiles
    Professional
    $149
    up to 10 profiles
    Advanced
    $199
    per month up to 10 profiles
    Custom
    Custom Pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    AgorapulseX Pro
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAll plans are free for 30 days. Additional profiles cost $15/profile.—
    More Pricing Information
    Community Pulse
    AgorapulseX Pro
    Considered Both Products
    Agorapulse
    Chose Agorapulse
    We have used many different tools in the past but Agorapulse really is the best in terms of unifying all of our platforms in one place. It saves us time on a daily basis and means we can limit how many programmes we use. Why use five when one will do!
    Incentivized
    Chose Agorapulse
    We chose Agorapulse thanks to the sales team, which created an exclusive offer. Thanks to that, we've been able to start using it. The fact that the sales team was available in our mother tongue and helped us right from the beginning was, in my opinion, the key to our decision. …
    Incentivized
    Chose Agorapulse
    Agorapulse has a better overall package. It offers conversation management, posting/scheduling, analyses for (almost) all platforms in one. Although not all features are there yet in my opinion and Agorapulse can still be improved, it is the most complete on the market at this …
    Incentivized
    Chose Agorapulse
    The best feature of Agorapulse for me personally is the ability to set recurring posts. Perfect for making very sure a message comes through!
    Incentivized
    Chose Agorapulse
    We chose Agorapulse because it has relatively good integration with Instagram and it supports a lot of individual profiles, which we have.
    Incentivized
    Chose Agorapulse
    Agorapulse was a bit hidden within the social media management tool search, but I'm so glad I found it. Its price plans are affordable and fit well within the company's budget. It's truly the best bang for your buck. Agorapulse does everything that the bigger SMMTs do, but it's …
    Incentivized
    Chose Agorapulse
    AgoraPulse has better listening than anyone else. It could pick up conversations and location tags that others couldn't. I liked that you could customize your social media post for multiple platforms. I liked that I could view a calendar and bulk publish and schedule a lot of …
    Incentivized
    Chose Agorapulse
    AgoraPulse struck the perfect balance between affordability and features; for our requirements, it came out as the second-cheapest tool. It has been much better than Hootsuite in terms of stability and ease of use, and while it lacks behind in the additional content that …
    Incentivized
    Chose Agorapulse
    We evaluated Sprout Social and fell in love with its look and functionality. We found that AgoraPulse provided most or all of the functionality of Sprout at a small fraction of the cost.

    We also evaluated Sendible and generally liked the product, but we preferred AgoraPulse as …
    Incentivized
    Chose Agorapulse
    I used Hootsuite, whose interface is not handy, and the analysis options are expensive. In addition to that, you need to use ow.ly and I use and prefer bit.ly.
    Incentivized
    Chose Agorapulse
    Sprout Social was very bulky to handle. It made my Chrome and Firefox crash regularly and was very pricey too! Hootsuite was like a zoo on the screen. Too many options. Very less organized.
    Incentivized
    Chose Agorapulse
    Though there are features from different apps that I'd like in Agorapulse, what you get in terms of being able to manage multiple users, social activity, and streamlined interface to do most of what you need far outweighs those limitations. Customer service has been great and …
    Incentivized
    Chose Agorapulse
    Hootsuite is complicated and not useful to post and program, it only shows links, not pictures.
    AgoraPulse is easy to use and a more intuitive way of doing the normal everyday process of posting or analyzing information for any company. I don't have too much time to spend …
    Incentivized
    Chose Agorapulse
    I've used Wildfire and others in the past. AgoraPulse wins by far on cost, which enabled us to get this tool in the first place on a startup gaming company budget.
    X Corp (formerly Twitter)
    Chose X Pro
    TweetDeck has the best listening for Twitter. Other platforms have social listening, but only for direct mentions or hashtag usage. TweetDeck can do so much more than this, picking up mentions of your brand even when a user doesn't directly mention you or use your hashtag. …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    AgorapulseX Pro
    Listening/monitoring
    Comparison of Listening/monitoring features of Agorapulse and X Pro
    Feature
    Agorapulse
    8.5
    181 Ratings
    X Pro
    -
    Ratings
    Boolean keyword searches9.3151 Ratings00 Ratings
    Filtering out noise/spam7.9153 Ratings00 Ratings
    Broad channel coverage8.22 Ratings00 Ratings
    Publishing
    Comparison of Publishing features of Agorapulse and X Pro
    Feature
    Agorapulse
    8.5
    250 Ratings
    X Pro
    -
    Ratings
    Content planning and scheduling9.3247 Ratings00 Ratings
    Audience targeting8.7160 Ratings00 Ratings
    Content optimization7.31 Ratings00 Ratings
    Workflow management8.7210 Ratings00 Ratings
    Engagement
    Comparison of Engagement features of Agorapulse and X Pro
    Feature
    Agorapulse
    8.3
    245 Ratings
    X Pro
    -
    Ratings
    Automated routing and prioritization7.742 Ratings00 Ratings
    Customer interaction histories8.6222 Ratings00 Ratings
    Bulk actions8.6203 Ratings00 Ratings
    Marketing
    Comparison of Marketing features of Agorapulse and X Pro
    Feature
    Agorapulse
    7.6
    142 Ratings
    X Pro
    -
    Ratings
    Lead generation7.4110 Ratings00 Ratings
    Content marketing7.98 Ratings00 Ratings
    Paid media management8.21 Ratings00 Ratings
    Campaigns and promotions6.9119 Ratings00 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Agorapulse and X Pro
    Feature
    Agorapulse
    8.7
    255 Ratings
    X Pro
    -
    Ratings
    Twitter8.5228 Ratings00 Ratings
    Facebook9.4255 Ratings00 Ratings
    LinkedIn9.3104 Ratings00 Ratings
    Google+7.25 Ratings00 Ratings
    Instagram9.3241 Ratings00 Ratings
    Pinterest9.11 Ratings00 Ratings
    YouTube8.127 Ratings00 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Agorapulse and X Pro
    Feature
    Agorapulse
    9.2
    229 Ratings
    X Pro
    -
    Ratings
    Campaign success analytics9.4198 Ratings00 Ratings
    Real-time tracking9.7195 Ratings00 Ratings
    Competitor analysis8.4161 Ratings00 Ratings
    Account management
    Comparison of Account management features of Agorapulse and X Pro
    Feature
    Agorapulse
    9.0
    244 Ratings
    X Pro
    -
    Ratings
    Role-based user permissions & privileges9.3228 Ratings00 Ratings
    Mobile access8.7215 Ratings00 Ratings
    User Ratings
    AgorapulseX Pro
    Likelihood to Recommend
    9.5
    (342 ratings)
    8.0
    (33 ratings)
    Likelihood to Renew
    9.1
    (87 ratings)
    7.1
    (16 ratings)
    Usability
    8.6
    (66 ratings)
    8.0
    (4 ratings)
    Availability
    9.1
    (3 ratings)
    8.4
    (2 ratings)
    Performance
    8.2
    (2 ratings)
    8.0
    (1 ratings)
    Support Rating
    8.7
    (69 ratings)
    8.0
    (6 ratings)
    Online Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.3
    (6 ratings)
    10.0
    (1 ratings)
    Configurability
    7.3
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    4.6
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)