Aha! Roadmaps is used to set strategy, prioritize features, and share visual plans. It includes Aha! Ideas Essentials for crowdsourcing feedback. For an integrated product development approach, Aha! Roadmaps and Aha! Develop can be used together. The software is available with a 30-day trial.
$59
per month per user
Receptive.io (discontinued)
Score 8.0 out of 10
N/A
Pendo Feedback (or Receptive / Receptive.io, acquired by Pendo in 2019) was a SaaS product demand intelligence platform used to collect product feedback and feature requests from customers as well as internal teams. Some years after the acquisition, the product was discontinued.
Aha! is the all around product management tool. You need something once you build out a product management role and grow beyond a small scrum team with one or two products. JIRA, Pivotal, and project management tools don't cut it for aligning [engineering] with product initiatives once the backlog starts to scale.
On the other hand, there are several unfinished features that my peers all admit to having to work around: Capacity Planning, Salesforce Integration, Roadmap Display Flexibility, User Feedback, etc. This year has been all about reporting in terms of feature releases. As Aha! grows, they will fill in these other areas, so stay tuned.
Pendo Feedback is a great addition to your product if you are already using Pendo Guidance, as it integrates nicely with the Resource Center and allows your customers to easily request feedback through there. However, if you are not using Pendo Guidance there are other feedback capturing tools that are more robust and could be a better option as a standalone product.
Notes - There's not a great place to leave lots of notes or instructions, almost like a Confluence page. Although not required, it would be nice to have this built in.
Learning curve - As with most new tools, there's a bit of a learning curve to become proficient.
If you have the time and resources there really isn't anything you can't get Aha! to do for you in regards to managing workflow and releases. The Prioritization features are top of its class, the dashboards are getting better and better every day and the team all seem to really enjoy using it to manage their workloads.
When we signed up for Aha!, we were assigned an Aha! team members to help us with training/questions. The meeting was set weekly, and it exponentially helped with our familiarity with Aha! Support is beneficial and has a lot of experience working with product teams.
productboard was used in the organization when I arrived, but after assessing productboard, I felt it was too lightweight for our ambitious product goals. It's also critical, especially in a startup, that we focus our limited capacity on the work that matters most. Aha! far and away had superior capabilities in defining strategy directly in the product and associating all of our work to the strategy. Aha! is a serious product management tool and I found productboard to be more of a simple backlog management tool.
We had UserVoice prior to Receptive but it was just too clunky and extensive for our needs. It was less about automation and still very manual work to process feedback. It also didn't provide collaboration levels that we needed for our internal teams to work together. ProdPad was a very clean tool but also didn't enable us to automate the process like Receptive does.
