TrustRadius

Aimylogic vs. SAP Conversational AI (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Aimylogic
Score 9.0 out of 10
N/A
A simple visual AI-powered bot builder Aimylogic is a platform for natural language communication for SMBs, whereby, the vendor states, over 60.000 users have created thousands of skills for voice assistants and chatbots. It is designed so that non-developers can create a skill or a smart bot using this platform. Create 4 types of smart bots with Aimylogic: chatbots, voice assistant actions, smart IVR, outbound call bots.
$89
per month 500 minutes for speech recognition and synthesis
SAP Conversational AI (discontinued)
Score 6.8 out of 10
N/A
SAP Conversational AI was a platform used to build chatbots and digital assistants in SAP integration. Starting January 2023, SAP Conversational AI, SAP’s chatbot building platform has been set to maintenance mode. Existing customers can continue to use the enterprise edition of the product until the end of their contract.N/A
Pricing
AimylogicSAP Conversational AI (discontinued)
Editions & Modules
Chatbots - Business Basic
$89
per month 500 minutes for speech recognition and synthesis
AI Calls - Basic
$99
per month 4,000 minutes for speech recognition and synthesis
Chatbots - Business Standard
$229
per month 1,600 minutes for speech recognition and synthesis
AI Calls - Standard
$230
per month 10,000 minutes for speech recognition and synthesis
Chatbots - Business Pro
$990
per month 6,500 minutes for speech recognition and synthesis
AI Calls - Pro
$990
per month 40,000 minutes for speech recognition and synthesis
No answers on this topic
Offerings
Pricing Offerings
AimylogicSAP Conversational AI (discontinued)
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
AimylogicSAP Conversational AI (discontinued)
User Ratings
AimylogicSAP Conversational AI (discontinued)
Likelihood to Recommend
-
(0 ratings)
7.4
(0 ratings)
Usability
-
(0 ratings)
7.7
(0 ratings)
Availability
-
(0 ratings)
8.2
(0 ratings)
Performance
-
(0 ratings)
8.2
(0 ratings)
Support Rating
-
(0 ratings)
6.5
(0 ratings)
User Testimonials
AimylogicSAP Conversational AI (discontinued)
Likelihood to Recommend
No answers on this topic
It would be most suitable to help you attain swift conversation flows as you engage with your audiences. The bots are also of indispensable value in handling repetitive tasks around the firm such as automated HR resourcing expeditions or marketing campaigns or any other important but monotonous tasks. I however admit that analyzing the bot's performance is quite complex, have an RPA specialist around.
Mary Ramirez | TrustRadius Reviewer
Mary Ramirez
Assistant Director Of Information Technology
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Pros
No answers on this topic
  • SAP Conversational AI in addition to providing the chatbot features also integrates bot analytics without the need for much setup/deployment work.
  • It is possible to code SAP Conversational AI chatbot in multiple coding languages (Node.js, Python, PHP, iOS, etc.) that makes it easy both implement as well as integrate with existing IT stacks (eg. Analytics, AI, Databases).
  • SAP Conversational AI is easy to implement and get it running especially if you are already using SAP S/4HANA Cloud.
AM
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Cons
No answers on this topic
  • Documentation update. Some of the very nice tutorials and docs seem outdated or not SAP-branded, which can be confusing
  • Fallback channels. The intercom fallback channel has an important lack of speed, and the SAP fallback channel seems complicated to implement in a product development sprint
Verified User
Anonymous
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Usability
No answers on this topic
Chatbots have already acquired most of the market and are still trending with the needs of changing market everyday. It will keep evolving with AI and NLP more to offer for improvements. SAP CAI is a good product to add to an enterprise using SAP ERP Suite
Verified User
Anonymous
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Reliability and Availability
No answers on this topic
Never had an issue. SAP CAI shares the same platform as any other product hosted on SAP Cloud Platform (aka BTP) and depends on your hosting (US, Europe, Asia). Maintenance modes are planned and customers are aware of it well in advance in order to mitigate potential impacts on the service offering.
Verified User
Anonymous
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Performance
No answers on this topic
It's a pure SaaS platform hosted on SAP Cloud Platform (aka BTP). The experience is pretty much seamless with minimum loadings or noticeable lags. The hosting depends on your location so you may want to make sure the instance is available on a server close to you, such as the USA, Europe or Asia.
Verified User
Anonymous
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Support Rating
No answers on this topic
Great support from the people of SAP Conversational AI as of the community. Sometimes it takes a little while for folks of the SAP Conversational AI team to answer but this has mostly to do with the overload of questions and users the product has. The gold-support channel within Slack that SAP Conversational AI has, is a great help to distinguish more professional usage and therefore more urgent questions.
Verified User
Anonymous
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Alternatives Considered
No answers on this topic
SAP Conversational AI has been a great help in analyzing common errors in data processing and analytics. It is important to understand scenarios that apply in this situation as information is constantly being gathered, which is where SAP Conversational AI is able to help provide common issues to be resolved. Data-driven and AI responding is the future of software analysis.
Steven Gomez | TrustRadius Reviewer
Steven Gomez
Engineer II | Scientific Associate II
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Return on Investment
No answers on this topic
  • The impact has been very positive for our business objectives. Through the chatbot, our clients can have an immediate response to any of their requests without the need of an intervention of a person or without the use of the telephone or email. Customer satisfaction has been much higher.
Verified User
Anonymous
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ScreenShots

Aimylogic Screenshots

Screenshot of Publish your bots in an unlimited number of channels with Aimylogic

SAP Conversational AI (discontinued) Screenshots

Screenshot of Transform your customer and employee experience with SAP Conversational AI, which combines a powerful bot building platform and a digital assistant nicknamed CoPilot.Screenshot of Bot Training – Plug human-like understanding in your chatbots.Screenshot of Bot Builder – Build adaptable conversational flows through a powerful and visual tool.Screenshot of SAP Conversational AI provides a powerful building platform that allows the building of end-to-end chatbots as well as the customization of your digital assistant.Screenshot of Leverage the power of our highly performing NLP technology capable of building human-like AI chatbots in any language.Screenshot of Understand how your chatbot is used and leverage that data to improve the performance of your dataset.