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Aircall vs. Cisco Unified Communications Manager (Call Manager)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Aircall

    Score7.3 out of 10
    N/AAircall headquartered in Paris provides a VOIP system for business designed to support contact centers, featuring IVR and automated call routing, conference calls, shared call inbox and call notes, unlimited concurrent calls and call queuing, and many integrations with CRM or marketing systems to support a variety of support or sales purposes.

    $30

    per user/per month

    Cisco Unified Communications Manager (Call Manager)

    Score8.6 out of 10
    N/ACall Manager is a unified call control center from Cisco that supports enterprise collaboration functions across the spectrum of IP telephony, video & web conferencing, and messaging. Features include call forwarding, call back, call transfer, ad hoc conferencing, and call park.N/A
    Pricing
    AircallCisco Unified Communications Manager (Call Manager)
    Editions & Modules
    Essentials
    $30
    per user/per month
    Professional
    $50
    per user/per month
    Custom
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    AircallCisco Unified Communications Manager (Call Manager)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Must contact sales team for pricing
    More Pricing Information
    Features
    AircallCisco Unified Communications Manager (Call Manager)
    Cloud PBX
    Comparison of Cloud PBX features of Aircall and Cisco Unified Communications Manager (Call Manager)
    Feature
    Aircall
    7.4
    27 Ratings
    Cisco Unified Communications Manager (Call Manager)
    7.3
    42 Ratings
    Hosted PBX8.01 Ratings9.021 Ratings
    Multi-level Interactive Voice Response (IVR)8.719 Ratings5.130 Ratings
    User templates5.01 Ratings7.040 Ratings
    Call reports7.524 Ratings6.939 Ratings
    Directory of employee names8.023 Ratings8.640 Ratings
    Call Management
    Comparison of Call Management features of Aircall and Cisco Unified Communications Manager (Call Manager)
    Feature
    Aircall
    7.1
    30 Ratings
    Cisco Unified Communications Manager (Call Manager)
    8.2
    45 Ratings
    Answering rules8.929 Ratings9.043 Ratings
    Call recording9.027 Ratings7.027 Ratings
    Call park4.01 Ratings9.039 Ratings
    Call screening7.823 Ratings8.036 Ratings
    Message alerts6.025 Ratings8.139 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Aircall and Cisco Unified Communications Manager (Call Manager)
    Feature
    Aircall
    5.7
    19 Ratings
    Cisco Unified Communications Manager (Call Manager)
    8.3
    41 Ratings
    Audio conferencing5.719 Ratings8.641 Ratings
    Video conferencing00 Ratings8.631 Ratings
    Video screen sharing00 Ratings7.016 Ratings
    Instant messaging00 Ratings9.019 Ratings
    Mobile apps
    Comparison of Mobile apps features of Aircall and Cisco Unified Communications Manager (Call Manager)
    Feature
    Aircall
    7.8
    28 Ratings
    Cisco Unified Communications Manager (Call Manager)
    8.0
    25 Ratings
    Mobile app for iOS7.922 Ratings8.025 Ratings
    Mobile app for Android7.818 Ratings8.023 Ratings
    User Ratings
    AircallCisco Unified Communications Manager (Call Manager)
    Likelihood to Recommend
    8.6
    (31 ratings)
    8.5
    (46 ratings)
    Likelihood to Renew
    7.8
    (2 ratings)
    10.0
    (2 ratings)
    Usability
    9.0
    (1 ratings)
    8.9
    (6 ratings)
    Support Rating
    9.8
    (2 ratings)
    8.0
    (14 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)