TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Aircall

    Score7.3 out of 10
    N/AAircall headquartered in Paris provides a VOIP system for business designed to support contact centers, featuring IVR and automated call routing, conference calls, shared call inbox and call notes, unlimited concurrent calls and call queuing, and many integrations with CRM or marketing systems to support a variety of support or sales purposes.

    $30

    per user/per month

    CloudCall

    Score10 out of 10
    N/ACloudCall is a telephony and VoIP software solution from the British company of the same name (formerly SYNETY).

    $15

    per month per user

    Pricing
    AircallCloudCall
    Editions & Modules
    Essentials
    $30
    per user/per month
    Professional
    $50
    per user/per month
    Custom
    Contact sales team
    Pro Edition
    $15
    per month per user
    Advanced Edition
    $25
    per month per user
    Offerings
    Pricing Offerings
    AircallCloudCall
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalRequired
    Additional Details
    More Pricing Information
    Features
    AircallCloudCall
    Cloud PBX
    Comparison of Cloud PBX features of Aircall and CloudCall
    Feature
    Aircall
    7.4
    27 Ratings
    CloudCall
    8.3
    3 Ratings
    Hosted PBX8.01 Ratings8.03 Ratings
    Multi-level Interactive Voice Response (IVR)8.719 Ratings8.03 Ratings
    User templates5.01 Ratings9.02 Ratings
    Call reports7.524 Ratings9.03 Ratings
    Directory of employee names8.023 Ratings7.53 Ratings
    Call Management
    Comparison of Call Management features of Aircall and CloudCall
    Feature
    Aircall
    7.1
    30 Ratings
    CloudCall
    8.3
    3 Ratings
    Answering rules8.929 Ratings9.03 Ratings
    Call recording9.027 Ratings9.53 Ratings
    Call park4.01 Ratings7.53 Ratings
    Call screening7.823 Ratings7.53 Ratings
    Message alerts6.025 Ratings8.03 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Aircall and CloudCall
    Feature
    Aircall
    5.7
    19 Ratings
    CloudCall
    7.5
    3 Ratings
    Audio conferencing5.719 Ratings8.03 Ratings
    Video conferencing00 Ratings7.52 Ratings
    Video screen sharing00 Ratings7.01 Ratings
    Instant messaging00 Ratings7.53 Ratings
    Mobile apps
    Comparison of Mobile apps features of Aircall and CloudCall
    Feature
    Aircall
    7.8
    28 Ratings
    CloudCall
    8.8
    3 Ratings
    Mobile app for iOS7.822 Ratings8.53 Ratings
    Mobile app for Android7.818 Ratings9.01 Ratings
    User Ratings
    AircallCloudCall
    Likelihood to Recommend
    8.6
    (31 ratings)
    8.5
    (3 ratings)
    Likelihood to Renew
    7.8
    (2 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.8
    (2 ratings)
    10.0
    (1 ratings)