Aircall vs. Datatrack Eclipse CMS4
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Aircall | Score7.3 out of 10 | N/A | Aircall headquartered in Paris provides a VOIP system for business designed to support contact centers, featuring IVR and automated call routing, conference calls, shared call inbox and call notes, unlimited concurrent calls and call queuing, and many integrations with CRM or marketing systems to support a variety of support or sales purposes. | $30 per user/per month |
 Eclipse CMS4 | Score8 out of 10 | N/A | Eclipse CMS4 is a call management system from Datatrack, a UK-based software development company. Eclipse CMS4 assists with capacity management, performance monitoring, call accounting, and other tasks related to telephony efficiency. | N/A |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
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| Cloud PBX |
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| Call Management |
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| VoIP system collaboration |
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| Mobile apps |
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| Contact Center Software |
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| Workforce Optimization (WFO) |
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| Aircall | Eclipse CMS4 | |
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| Likelihood to Recommend | 8.6 | 8.0 |
| Likelihood to Renew | 7.8 | - |
| Usability | 9.0 | - |
| Support Rating | 9.8 | - |