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Aircall vs. Google Hangouts (Classic)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Aircall

    Score7.3 out of 10
    N/AAircall headquartered in Paris provides a VOIP system for business designed to support contact centers, featuring IVR and automated call routing, conference calls, shared call inbox and call notes, unlimited concurrent calls and call queuing, and many integrations with CRM or marketing systems to support a variety of support or sales purposes.

    $30

    per user/per month

    Google Hangouts (Classic)

    Score8.8 out of 10
    N/AThe classic version of Google Hangouts included messaging, voice, VoIP, and video call capabilities. It was replaced by the Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet.N/A
    Pricing
    AircallGoogle Hangouts (Classic)
    Editions & Modules
    Essentials
    $30
    per user/per month
    Professional
    $50
    per user/per month
    Custom
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    AircallGoogle Hangouts (Classic)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Features
    AircallGoogle Hangouts (Classic)
    Cloud PBX
    Comparison of Cloud PBX features of Aircall and Google Hangouts (Classic)
    Feature
    Aircall
    7.4
    27 Ratings
    Google Hangouts (Classic)
    6.3
    57 Ratings
    Hosted PBX8.01 Ratings6.915 Ratings
    Multi-level Interactive Voice Response (IVR)8.719 Ratings7.725 Ratings
    User templates5.01 Ratings5.022 Ratings
    Call reports7.524 Ratings9.034 Ratings
    Directory of employee names8.023 Ratings3.045 Ratings
    Call Management
    Comparison of Call Management features of Aircall and Google Hangouts (Classic)
    Feature
    Aircall
    7.1
    30 Ratings
    Google Hangouts (Classic)
    8.0
    66 Ratings
    Answering rules8.929 Ratings8.033 Ratings
    Call recording9.027 Ratings7.937 Ratings
    Call park4.01 Ratings7.018 Ratings
    Call screening7.823 Ratings9.036 Ratings
    Message alerts6.025 Ratings8.058 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Aircall and Google Hangouts (Classic)
    Feature
    Aircall
    5.7
    19 Ratings
    Google Hangouts (Classic)
    8.6
    84 Ratings
    Audio conferencing5.719 Ratings9.079 Ratings
    Video conferencing00 Ratings9.079 Ratings
    Video screen sharing00 Ratings7.148 Ratings
    Instant messaging00 Ratings9.052 Ratings
    Mobile apps
    Comparison of Mobile apps features of Aircall and Google Hangouts (Classic)
    Feature
    Aircall
    7.9
    28 Ratings
    Google Hangouts (Classic)
    8.0
    85 Ratings
    Mobile app for iOS7.922 Ratings8.173 Ratings
    Mobile app for Android7.818 Ratings8.071 Ratings
    User Ratings
    AircallGoogle Hangouts (Classic)
    Likelihood to Recommend
    8.6
    (31 ratings)
    8.0
    (91 ratings)
    Likelihood to Renew
    7.8
    (2 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    8.0
    (7 ratings)
    Support Rating
    9.8
    (2 ratings)
    8.0
    (36 ratings)