Aircall vs. MiCloud Connect
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Aircall | Score7.3 out of 10 | N/A | Aircall headquartered in Paris provides a VOIP system for business designed to support contact centers, featuring IVR and automated call routing, conference calls, shared call inbox and call notes, unlimited concurrent calls and call queuing, and many integrations with CRM or marketing systems to support a variety of support or sales purposes. | $30 per user/per month |
 MiCloud Connect | Score7.8 out of 10 | N/A | MiCloud Connect is a business communications solution for contact centers that includes features like IP PBX telephony service, desk phones, softphone, and collaboration tools. It is integrable with other business communication technology, including Microsoft Outlook and CRM software. | $20.99 per user/per month |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
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| Cloud PBX |
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| Call Management |
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| VoIP system collaboration |
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| Mobile apps |
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| Aircall | MiCloud Connect | |
|---|---|---|
| Likelihood to Recommend | 8.6 | 8.3 |
| Likelihood to Renew | 7.8 | 8.6 |
| Usability | 9.0 | 8.0 |
| Availability | - | 10.0 |
| Performance | - | 5.1 |
| Support Rating | 9.8 | 3.5 |
| In-Person Training | - | 6.0 |
| Online Training | - | 2.0 |
| Implementation Rating | - | 9.6 |
| Configurability | - | 6.4 |
| Ease of integration | - | 9.1 |
| Product Scalability | - | 7.6 |
| Vendor post-sale | - | 9.1 |
| Vendor pre-sale | - | 9.1 |