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Aircall vs. NetFortris (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Aircall

    Score7.3 out of 10
    N/AAircall headquartered in Paris provides a VOIP system for business designed to support contact centers, featuring IVR and automated call routing, conference calls, shared call inbox and call notes, unlimited concurrent calls and call queuing, and many integrations with CRM or marketing systems to support a variety of support or sales purposes.

    $30

    per user/per month

    NetFortris (discontinued)

    Score6.4 out of 10
    Mid-Size Companies (51-1,000 employees)
    NetFortris, and the former Fonality, provided business phone systems using Polycom and Yealink IP phones. In 2022 the company was acquired by Sangoma. NetFortris and Fonality UCaaS and other services are no longer available.N/A
    Pricing
    AircallNetFortris (discontinued)
    Editions & Modules
    Essentials
    $30
    per user/per month
    Professional
    $50
    per user/per month
    Custom
    Contact sales team
    Hybrid Premise Purchase
    Varies
    Varies
    Offerings
    Pricing Offerings
    AircallNetFortris (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Features
    AircallNetFortris (discontinued)
    Cloud PBX
    Comparison of Cloud PBX features of Aircall and NetFortris (discontinued)
    Feature
    Aircall
    7.4
    27 Ratings
    NetFortris (discontinued)
    7.8
    90 Ratings
    Hosted PBX8.01 Ratings7.058 Ratings
    Multi-level Interactive Voice Response (IVR)8.719 Ratings6.046 Ratings
    User templates5.01 Ratings6.82 Ratings
    Call reports7.524 Ratings9.078 Ratings
    Directory of employee names8.023 Ratings10.078 Ratings
    Call Management
    Comparison of Call Management features of Aircall and NetFortris (discontinued)
    Feature
    Aircall
    7.1
    30 Ratings
    NetFortris (discontinued)
    7.4
    94 Ratings
    Answering rules8.929 Ratings7.089 Ratings
    Call recording9.027 Ratings7.067 Ratings
    Call park4.01 Ratings6.073 Ratings
    Call screening7.823 Ratings8.067 Ratings
    Message alerts6.025 Ratings9.078 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Aircall and NetFortris (discontinued)
    Feature
    Aircall
    5.7
    19 Ratings
    NetFortris (discontinued)
    7.5
    55 Ratings
    Audio conferencing5.719 Ratings8.054 Ratings
    Video conferencing00 Ratings7.017 Ratings
    Mobile apps
    Comparison of Mobile apps features of Aircall and NetFortris (discontinued)
    Feature
    Aircall
    7.9
    28 Ratings
    NetFortris (discontinued)
    9.0
    55 Ratings
    Mobile app for iOS7.922 Ratings9.046 Ratings
    Mobile app for Android7.818 Ratings9.033 Ratings
    User Ratings
    AircallNetFortris (discontinued)
    Likelihood to Recommend
    8.6
    (31 ratings)
    7.0
    (108 ratings)
    Likelihood to Renew
    7.8
    (2 ratings)
    8.8
    (16 ratings)
    Usability
    9.0
    (1 ratings)
    7.6
    (8 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (4 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (2 ratings)
    Support Rating
    9.8
    (2 ratings)
    9.1
    (7 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (2 ratings)
    Online Training
    -
    (0 ratings)
    7.2
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.8
    (4 ratings)
    Configurability
    -
    (0 ratings)
    9.7
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.1
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)