Aircall vs. Rakuten Viber
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Aircall | Score7.3 out of 10 | N/A | Aircall headquartered in Paris provides a VOIP system for business designed to support contact centers, featuring IVR and automated call routing, conference calls, shared call inbox and call notes, unlimited concurrent calls and call queuing, and many integrations with CRM or marketing systems to support a variety of support or sales purposes. | $30 per user/per month |
 Rakuten Viber | Score9.8 out of 10 | N/A | Viber, now from Rakuten (acquired 2014) is an instant messaging and cross-platform VoIP software solution designed for personal use and available for both desktops and as a mobile app. It includes features such as video and audio calls, instant message, and unlimited-member group chats. Users can also make paid international calls. | $0.02 Per Minute |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
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| Cloud PBX |
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| Aircall | Rakuten Viber | |
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| Likelihood to Recommend | 8.6 | 9.6 |
| Likelihood to Renew | 7.7 | - |
| Usability | 9.0 | - |
| Support Rating | 9.8 | 9.4 |