TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Aircall

    Score7.3 out of 10
    N/AAircall headquartered in Paris provides a VOIP system for business designed to support contact centers, featuring IVR and automated call routing, conference calls, shared call inbox and call notes, unlimited concurrent calls and call queuing, and many integrations with CRM or marketing systems to support a variety of support or sales purposes.

    $30

    per user/per month

    SIP Caller

    N/A
    Small Businesses (1-50 employees)
    SIP Caller is a cloud based outbound call dialer that leverages the telephone capabilities of an existing Phone System and can be integrated with any Phone System supporting SIP and RTP standards, registering as a remote extension, and making calls through it. SIP Caller integrates with the Phone System is made in a matter of minutes, and to create a call flow that defines how to interact with customers, SIP Caller provides templates for the most common use cases, as well as a…

    $65

    per month for 4 max simultaneous calls

    Pricing
    AircallSIP Caller
    Editions & Modules
    Essentials
    $30
    per user/per month
    Professional
    $50
    per user/per month
    Custom
    Contact sales team
    Essentials
    $65
    per month starting with 4 max simultaneous calls
    Professional
    $119
    per month starting with 4 max simultaneous calls
    Enterprise
    $199
    per month starting with 4 max simultaneous calls
    Offerings
    Pricing Offerings
    AircallSIP Caller
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—The plan price changes with the number of simultaneous calls selected.
    More Pricing Information
    Features
    AircallSIP Caller
    Cloud PBX
    Comparison of Cloud PBX features of Aircall and SIP Caller
    Feature
    Aircall
    7.4
    27 Ratings
    SIP Caller
    -
    Ratings
    Hosted PBX8.01 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)8.719 Ratings00 Ratings
    User templates5.01 Ratings00 Ratings
    Call reports7.524 Ratings00 Ratings
    Directory of employee names8.023 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Aircall and SIP Caller
    Feature
    Aircall
    7.1
    30 Ratings
    SIP Caller
    -
    Ratings
    Answering rules8.929 Ratings00 Ratings
    Call recording9.027 Ratings00 Ratings
    Call park4.01 Ratings00 Ratings
    Call screening7.823 Ratings00 Ratings
    Message alerts6.025 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Aircall and SIP Caller
    Feature
    Aircall
    5.7
    19 Ratings
    SIP Caller
    -
    Ratings
    Audio conferencing5.719 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Aircall and SIP Caller
    Feature
    Aircall
    7.9
    28 Ratings
    SIP Caller
    -
    Ratings
    Mobile app for iOS7.922 Ratings00 Ratings
    Mobile app for Android7.818 Ratings00 Ratings
    User Ratings
    AircallSIP Caller
    Likelihood to Recommend
    8.6
    (31 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    7.8
    (2 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.8
    (2 ratings)
    -
    (0 ratings)