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Aircall vs. Webex Calling

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Aircall

131 Reviews and Ratings

Webex Calling

408 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Aircall

    Score7.3 out of 10
    		N/AAircall headquartered in Paris provides a VOIP system for business designed to support contact centers, featuring IVR and automated call routing, conference calls, shared call inbox and call notes, unlimited concurrent calls and call queuing, and many integrations with CRM or marketing systems to support a variety of support or sales purposes.

    $30

    per user/per month

    Webex Calling

    Score8.7 out of 10
    		N/AWebex Calling is Cisco’s flagship cloud calling solution with over 12 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a cloud calling solution. Webex Calling's connectivity and collaboration experience includes calling, meetings, messaging, contact center, and integrated devices.

    $17

    per month per user

    Pricing
    AircallWebex Calling
    Editions & Modules
    Essentials
    $30
    per user/per month
    Professional
    $50
    per user/per month
    Custom
    Contact sales team
    Webex Call
    $17
    per month per user
    Webex Suite: Meet + Call
    $25
    per month per user
    Webex Enterprise
    Contact Sales
    Cisco Unified Communications Manager
    Contact Sales
    Offerings
    Pricing Offerings
    AircallWebex Calling
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Features
    AircallWebex Calling
    Cloud PBX
    Comparison of Cloud PBX features of Aircall and Webex Calling
    Feature
    Aircall
    7.4
    27 Ratings
    Webex Calling
    7.7
    153 Ratings
    Hosted PBX8.01 Ratings7.0115 Ratings
    Multi-level Interactive Voice Response (IVR)8.719 Ratings7.8104 Ratings
    User templates5.01 Ratings00 Ratings
    Call reports7.524 Ratings00 Ratings
    Directory of employee names8.023 Ratings7.0145 Ratings
    Call Management
    Comparison of Call Management features of Aircall and Webex Calling
    Feature
    Aircall
    7.1
    30 Ratings
    Webex Calling
    7.5
    158 Ratings
    Answering rules8.929 Ratings7.3142 Ratings
    Call recording9.027 Ratings7.5136 Ratings
    Call park4.01 Ratings7.1131 Ratings
    Call screening7.823 Ratings7.4123 Ratings
    Message alerts6.025 Ratings8.4124 Ratings
    Business SMS/External Messaging00 Ratings7.810 Ratings
    Online Fax00 Ratings7.27 Ratings
    Voicemail Transcription00 Ratings7.215 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Aircall and Webex Calling
    Feature
    Aircall
    5.7
    19 Ratings
    Webex Calling
    -
    Ratings
    Audio conferencing5.719 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Aircall and Webex Calling
    Feature
    Aircall
    7.9
    28 Ratings
    Webex Calling
    8.4
    151 Ratings
    Mobile app for iOS7.922 Ratings8.4135 Ratings
    Mobile app for Android7.818 Ratings8.4123 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Aircall and Webex Calling
    Feature
    Aircall
    -
    Ratings
    Webex Calling
    8.3
    17 Ratings
    High quality audio00 Ratings8.216 Ratings
    High quality video00 Ratings8.516 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Aircall and Webex Calling
    Feature
    Aircall
    -
    Ratings
    Webex Calling
    8.6
    16 Ratings
    Desktop sharing00 Ratings8.616 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Aircall and Webex Calling
    Feature
    Aircall
    -
    Ratings
    Webex Calling
    7.2
    16 Ratings
    Calendar integration00 Ratings6.816 Ratings
    Meeting initiation00 Ratings6.815 Ratings
    Record meetings / events00 Ratings8.115 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Aircall and Webex Calling
    Feature
    Aircall
    -
    Ratings
    Webex Calling
    7.5
    14 Ratings
    Live chat00 Ratings7.514 Ratings
    Online Events Security
    Comparison of Online Events Security features of Aircall and Webex Calling
    Feature
    Aircall
    -
    Ratings
    Webex Calling
    8.2
    15 Ratings
    User authentication00 Ratings8.115 Ratings
    Participant roles & permissions00 Ratings8.315 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Aircall and Webex Calling
    Feature
    Aircall
    -
    Ratings
    Webex Calling
    7.0
    17 Ratings
    Centralized communications management00 Ratings7.616 Ratings
    Team messaging00 Ratings7.517 Ratings
    Team document sharing00 Ratings6.216 Ratings
    Call and meeting analytics00 Ratings6.817 Ratings
    User Ratings
    AircallWebex Calling
    Likelihood to Recommend
    8.6
    (31 ratings)
    8.3
    (174 ratings)
    Likelihood to Renew
    7.8
    (2 ratings)
    9.8
    (2 ratings)
    Usability
    9.0
    (1 ratings)
    9.1
    (4 ratings)
    Support Rating
    9.8
    (2 ratings)
    8.5
    (3 ratings)