AirDroid Business vs. TeamViewer

Well suited : AirDroid's bulk enrollment and policy management features make it highly effective for large-scale device deployment and management. The remote control and troubleshooting capabilities of AirDroid MDM facilitate quick problem resolution without physical intervention. AirDroid allows for secure containerization of work-related data on personal devices, ensuring the separation of personal and professional use. Not suited: AirDroid Business is designed for general mobile device management and may not cater to highly specialized device types or industries. For organizations with minimal IT capabilities, a simpler MDM solution with more streamlined features might be a better fit.

Incentivized

If someone were to ask me for a recommendation, I would honestly say that it was the best option for me. Many times, my team members, other therapy department consultants, or doctors have encountered a problem with their systems that they are unable to resolve on their own. They just reached out to me and explained their concerns. Once their system is connected to me, I can resolve their situation in a very short amount of time.

Incentivized

• Remote Support and Diagnostics
• Robust Policy Implementation
• Location Monitoring
• Content Dissemination

Incentivized

• Quick support is an nice feature to make it easy for the end user to download and use
• Easy to connect using numbers
• The connection is always good when connected to an end user
• The tool is easy to use, the buttons are easy to understand what the use for it is

Incentivized

• Easier Patch Management and Update Deployment
• Location Monitoring and Sharing live location with other apps
• Easier Policy Template Implementation

Incentivized

• The update Cycle of the Desktop app is sometimes unstable. We downloaded the latest TeamViewer Desktop App from the official site, and it immediately asks us to update.
• Pricing tier for small teams can be improved.
• Live subtitles for audio from remote device can be implemented.

Incentivized

We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.

Incentivized

TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.

Incentivized

Always available if setup correctly.

Incentivized

The application is built on VNC which is a very stable technology.

the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.

Incentivized

As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.

Incentivized

I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.

We used TeamViewer within our scope of a unified endpoint management. Access rights are managed by location and user, both in regard to the state legislation and the company’s regulations. Our IT dashboard has now integrated the remote support KPIs which i derived from TeamViewer usage data.

AirDroid Business is known for being easy to use and works with Android, iPhone, and Windows devices. It's particularly good at letting IT staff fix device problems remotely. It's also budget-friendly, making it a good choice for smaller companies.

On the other hand, Microsoft Intune works well with other Microsoft products like Office 365 and Windows. It's super secure and has many features. It's really great if most of the devices in a company use Windows. So, if a company wants an easy-to-use solution that works with many different devices, AirDroid Business is a good choice. But if a company already uses many Microsoft products and needs top-notch security, then Microsoft Intune might be the better pick. We decided with AirDroid because we have more Android devices compared to Microsoft OS Devices.

Incentivized

AnyDesk, despite being relatively light on system utilization, didn’t offer some of the pro collaboration features that we required. All the functionalities that were part of TeamViewer matched well with the functionality, ease, and cost aspects needed to support our team's work.

Incentivized

Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop

Incentivized

• Cost Savings on Device Management
• Remote Troubleshooting and Support saves down time
• Increased Productivity

Incentivized

Almost immediately. We could not support our clients effectively without TeamViewer. Its reliable, fast and allows us to do our work in a moments notice.

• The core of our business is providing remote IT support to unmanned stations. Without a program like TeamViewer, we would be unable to operate.
• On numerous occasions, we have avoided having to travel to site on top as well as raise a callout with local agents, saving us many thousands.
• We can work from home or support our service technicians on the field any place, any time.

Incentivized