Airtable vs. Google Chat

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Airtable
Score 9.0 out of 10
N/A
Airtable is a project management and collaboration platform designed to enable content pipelines, product management, events planning, user research, and more. It combines spreadsheet,database, calendar, and kanban functionality within one platform.
$24
per month per user
Google Chat
Score 8.6 out of 10
N/A
Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.N/A
Pricing
AirtableGoogle Chat
Editions & Modules
Team
$24
per month per user
Business
$54
per month per user
Enterprise
Custom Pricing
No answers on this topic
Offerings
Pricing Offerings
AirtableGoogle Chat
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AirtableGoogle Chat
Considered Both Products
Airtable
Chose Airtable
Airtable is the best for structuring, automating and interacting with data, but only for internal use. For public-facing needs, other apps are required for their support of custom domains and styling.
Chose Airtable
Airtable is far more sophisticated than Sheets or Excel in terms of its functions. The interface is also much easier on the eyes. People are less familiar with it and there is a bit of a learning curve, but overall, Airtable empowers us to do more and to better understand our …
Chose Airtable
Airtable is more presentable and fluid both in terms of project management and scheduling :)
Chose Airtable
I think it's way more robust than google sheets.
Chose Airtable
Airtable is the most user-friendly and adaptive. It's UX/UI is the most aesthetically pleasing (which matters a lot if its what you're staring at every day), and the customizability of having different views and perspectives of the same record is extremely helpful.

It's also a …
Chose Airtable
It is not comparable because we use it as a bridge those tools and our platform. So, in our use case, Airtable works more as a connector between the different tools we use and as a complement to eliminate repeated tasks trough automation. We are also exploring the possibility …
Chose Airtable
AirTable does a great job at Project Management. You can easily create tasks and set up reminders, including automated reminder emails, when deadlines draw near. You can group the tasks and can also group tasks in a variety of ways (not started, pending, completed or …
Chose Airtable
Airtable was a really good fit for this specific use case as it provided a huge number of collaboration features in an intuitive and pleasant-to-use interface. The free tier worked initially with our work, and the upgrade pathway was fair and made sense for us.
Chose Airtable
There's a saying that spreadsheets were never meant to be databases, and Airtable provides the missing piece for nontechnical users who need to hear that saying. It's more performant and provides more custom view options, for example, than Excel or Google Sheets.

Retool …
Chose Airtable
Salesforce Lightning Platform, Salesforce Marketing Cloud and Adobe Marketo Engage
Chose Airtable
Airtable is as powerful, if not more than these competitors. It has a simple interface like Asana or Trello but has robust data functions and tracking of Jira or ShotGrid (now called Flow). While I haven't found it as profoundly integrated as Jira, Airtable feels much more …
Chose Airtable
While a very capable tool, Smartsheet ultimately didn't provide the ease of use we required for our scenario. Monday was a great tool that felt very similar to Airtable, except its mobile app actually lead to some mismatched information and difficult use in time-sensitive …
Chose Airtable
Most comparable to Monday.com. Great, easy-to-use tool.
Chose Airtable
I have tried Trello, Monday.com, Meister Task, and even Google Sheets. They are all great and solid applications. Some even have really nice user interfaces. However, none of them have met my primary need of being able to view my current projects and associated deadlines at a …
Chose Airtable
Airtable is:
  • More customizable.
  • Simpler to use than Excel or Sheets—you don't need to write formulas
Chose Airtable
Airtable is a great collaboration tool, Its kanban boards facilitate me to add a texture to my projects. There is so much to talk
Chose Airtable
Airtable is so far the best project management tool I've used so far—it is way more visually appealing to the eye and offers the most customizations.
Chose Airtable
Airtable exceeds all competitors I’ve seen. The feature set is full and only growing. The UI is intuitive for non-tech employees. Any competitors that match Airtable are really operating in a different space. Airtable is the industry leader in this category. Period.
Chose Airtable
Asana is a great piece of software but it ultimately had too many features and offerings. Our main focus was having a 'smartsheet' that easily allowed for collaboration at a very affordable price. Airtable was the best fit for what we were looking for at the time. If we ever …
Chose Airtable
We have tried to use smart-sheet before but it is nowhere as good as Airtable. The user interface with Airtable is much better and it also has much more functionality.
Chose Airtable
The only similar thing that I have used is Google Sheets, and Airtable is much better than this as it provides way more abilities and creation of automation.
Google Chat
Chose Google Chat
It doesn't need to much to get started if you have a personal Google account. If you have a business account setup by your organization, you need permissions to use it, however this is something good to have this customizable part from Google Chat. We can create groups, attach …
Chose Google Chat
Slack has a few more features than Google Chat. Slack, for a long time, had thread chats that grouped a thread of thoughts together, making the main chat group space a lot less cluttered. A while back, Google Chat implemented a similar thing in a different but similar way, …
Chose Google Chat
Slack is actually expensive for larger teams, and their free plan has limitations on message history and file storage so that is the we moved to Google Chat.
Chose Google Chat
For the above platforms, it is always intended for the larger audience when your business communication has a limited stack you prefer choosing the best and simple communication platform rather than spending on a platform that charges per license. AS we need simple secure and …
Chose Google Chat
The main reason why we chose it - the overall G Suite solution, that we bought. We have Google Calendar, GMail & Chat built in. In order not to waste money - we decided to use Google Chat. It works fine, however, as said before, if you had experience with Slack - then you might …
Chose Google Chat
I use it because of it is already available into the google gmail so for using this I do not have to install any external software for this which can take the storage of my device for installation. The other software was taking much data in comparison to the Google Chat.
Chose Google Chat
You do not need to download anything when using Google Chat yet in Webex sometimes it does only work if you download a file. This is similar to Skype where you need to have the application on your computer. Google Chat has added a lot with the great support they have online.
Chose Google Chat
Our organization uses the entire Google Suite of products, so the integration with Google Drive and especially Gmail made this decision a "no brainer". In canvassing most of our employees, many of them had more experience using this product as opposed to Skype, and the …
Chose Google Chat
Switched from Telegram to Google chat as it is more professional and it's integration with other google app is excellent
Chose Google Chat
Google Hangouts is the better app for saving chats. With Slack, you'll need to buy a premium license and if your team reaches more than 20 members then things can get expensive. Slack may be cheaper initially but as soon as somebody adds new employees or contractors they will …
Chose Google Chat
[Google Hangouts Chat] is low cost, easy to use, and built into most Android smartphones.
Chose Google Chat
I don't use Teams internally so as an outside user I find Google Chat easier to use and integrate into our overall software.
Chose Google Chat
Compared to major products, I would say Google Hangouts Chat is very effective, affordable and resourceful. The ease of integration with other Google products makes it even better.
Chose Google Chat
Google Hangouts Chat is better in many ways compared to other products. First, it is affordable. Secondly, integration with other Google products is straightforward. Thirdly and most importantly, I find Google Hangouts Chat more capable than other tools in its category.
Chose Google Chat
Google hangout is very easy to install and you do not have to purchase this feature additionally, this comes with the google product. You can use this product even without installing the additional software. You can work while chatting with your colleagues easily. It can work …
Chose Google Chat
For me, I'd rather use Google Hangouts Chat than Microsoft Teams. Based on my experience Google Hangouts is way less complicated than Microsoft Teams. I don't like complicated and Microsoft Teams for me is complicated. Let's say for a first-time user for both platforms I'd say …
Chose Google Chat
Google Hangouts Chat is simple to use and understand unlike other complicated solutions. The software is affordable and offers great features and integration with other Google products is easy which is a plus. In a nutshell, I haven't used such a resourceful software and we …
Chose Google Chat
Since Google Hangouts Chat comes integrated with G-suite, it just works without any adjustments to our organization's workflows. Other products fail on that front and therefore are not encouraged to be used.
Chose Google Chat
Hangouts was buggy and had frequent crashes, but Hangouts Chat has no such issues so far.
Chose Google Chat
Schools, in my area at least, are not being allowed to use Zoom because of incidences of security breaches known as "Zoom bombs," so the schools here chose to use Google Hangouts Chat. That means if I want to talk to the kids or the teachers, I need to use Google Hangouts Chat.
Chose Google Chat
Prior to Google Hangouts, our company used Spark. Spark was not integrated into our email, therefore it couldn't be easily accessed in the same browser. With Spark we also couldn't search our emails for keywords in a conversation, searching had to be done manually. The one …
Chose Google Chat
Google Chat is very user friendly and I think it is using low level memory or ram we can say of system. Means it loads quickly, not taking too much time that other tools
Features
AirtableGoogle Chat
Project Management
Comparison of Project Management features of Product A and Product B
Airtable
7.1
Ratings
7% below category average
Google Chat
8.4
Ratings
8% above category average
Task Management9.00 Ratings8.00 Ratings
Resource Management9.00 Ratings00 Ratings
Gantt Charts8.00 Ratings8.50 Ratings
Scheduling6.00 Ratings9.00 Ratings
Workflow Automation9.00 Ratings7.90 Ratings
Team Collaboration10.00 Ratings00 Ratings
Support for Agile Methodology8.00 Ratings00 Ratings
Support for Waterfall Methodology8.00 Ratings00 Ratings
Document Management5.00 Ratings00 Ratings
Email integration7.00 Ratings00 Ratings
Mobile Access3.00 Ratings9.30 Ratings
Timesheet Tracking5.00 Ratings00 Ratings
Change request and Case Management5.00 Ratings00 Ratings
Budget and Expense Management8.00 Ratings00 Ratings
Search00 Ratings9.00 Ratings
Visual planning tools00 Ratings7.00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Airtable
-
Ratings
Google Chat
8.9
Ratings
11% above category average
Chat00 Ratings10.00 Ratings
Notifications00 Ratings10.00 Ratings
Discussions00 Ratings8.30 Ratings
Surveys00 Ratings8.40 Ratings
Internal knowledgebase00 Ratings9.00 Ratings
Integrates with GoToMeeting00 Ratings8.00 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.20 Ratings
Integrates with Outlook00 Ratings9.00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Airtable
-
Ratings
Google Chat
9.0
Ratings
13% above category average
Versioning00 Ratings8.70 Ratings
Video files00 Ratings8.00 Ratings
Audio files00 Ratings8.30 Ratings
Document collaboration00 Ratings9.90 Ratings
Access control00 Ratings9.50 Ratings
Advanced security features00 Ratings9.90 Ratings
Integrates with Google Drive00 Ratings8.10 Ratings
Device sync00 Ratings9.30 Ratings
Best Alternatives
AirtableGoogle Chat
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Score 8.3 out of 10
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Score 9.8 out of 10
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User Ratings
AirtableGoogle Chat
Likelihood to Recommend
9.9
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
8.0
(0 ratings)
Usability
8.0
(0 ratings)
9.0
(0 ratings)
Availability
9.0
(0 ratings)
-
(0 ratings)
Performance
9.0
(0 ratings)
-
(0 ratings)
Support Rating
8.2
(0 ratings)
7.3
(0 ratings)
In-Person Training
8.0
(0 ratings)
-
(0 ratings)
Online Training
9.0
(0 ratings)
-
(0 ratings)
Implementation Rating
9.0
(0 ratings)
-
(0 ratings)
Configurability
9.0
(0 ratings)
-
(0 ratings)
Ease of integration
9.0
(0 ratings)
-
(0 ratings)
Product Scalability
8.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
AirtableGoogle Chat
Likelihood to Recommend
Airtable is well suited for cross-functional teams who all have an interest in data site - it's democratizing who owns data. Especially if there will be a need to add input on a cell-level basis view comment functionality with the expectation of @mentioned parties respond. Airtable is less suited for teams who need to run functions, jobs, and macros across a data set; they're best suited for Excel.
Read full review
Google Chat is well-suited for businesses. Where it fits in my organization is to maintain communication between teams. Collaboration between teams to solve issues our customers cannot resolve without using Google Chat. Our Organization depends on it. When someone needs assistance from another team in the organization, we use Google Chat to solve this issue.
Read full review
Pros
  • I can create tables, create and customize fields
  • Airtable has capabilities commonly found in spreadsheet applications, but also has some of the features found in databases.
  • The ability to filter fields. I set up a filter on the status field, so when a project is marked, complete, on hold, or canceled, that record is hidden from my current projects table view. If it is marked complete, the record is moved to the completed projects table view. In this way I can easily access a record of past projects
  • Being able to duplicate tables and create alternate views
  • Collapse and expand records. When I collapse the rows, I can easily scan current projects, next steps, project status, and due dates. When I expand the row, or field, I can see more detailed information about that field or record very easily. I can also expand or open the entire record. This is is helpful, when I am entering a lot of information to multiple fields in that record.
Read full review
  • Google Hangouts Chat allows you to send and receive messages real time with emoticons that can help you express your mood.
  • You can download and upload image file that can be use for business process and more.
  • Google Hangouts Chat also allows you to make a calls to reach other users.What I like the most is the awesome screen sharing while on call.
Read full review
Cons
  • Airtable does not integrate with collaboration services with which it is possible to review live changes within each spreadsheet (in the case of keeping them closed).
  • Does not automate analysis traffic.
  • It does not include any section where it is possible to communicate with the other editors.
Read full review
  • I wish it was easier to turn the sound off, I hate being in meetings and my chat is blowing up.
  • Needing to "accept" a chat invite from someone within my org seems counter-intuitive.
  • Some people have trouble getting their notifications before midnight, somehow?
  • Prior to downloading the app, group messages didn't come up for me on my computer.
Read full review
Likelihood to Renew
We love Airtable for how we use it and we know there are probably tons of other ways we can implement it for other departments. We just haven't gotten there yet (due to bandwith) Customer Support is also super helpful and overall ease of use is fantastic
Read full review
The updates, support, general reviews on Google Chat are great everywhere. The development of the features is ongoing and this adds a great value to Google as a big company in the market. Other applications are limiting communication while Google Chat is allowing communication to grow. It is very easy to use it and teach others how to use Google Chat.
Read full review
Usability
Airtable is a simple and intuitive tool. However, when you first set it up, you need someone who is curious and able to design a system that works for your organisation's use case. This takes some time, but it can be intuitive once it's set up.
Read full review
As stated from the starting we found this application is well suited for a small audience and a group of people across the organization can be communicated easily with no additional hectic of doing any setup. When you have a Gmail account ready then you can easily access google chat and continue the communication. This tool is simple,secure and robust helping the global leading partner for their internal precise communication and handling the tasks in a great way
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Reliability and Availability
I have rarely experience downtime, compared to other tools, and given how much time we spend on the tool. Even if there were to be, their updates on it are very timely, and our support team are able to provide any questions regarding
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No answers on this topic
Performance
I never had any issues with load time, even with the integrations that we use today (google sheets) However, I'm curious if adding additional layers of integrations would slow down performance. We do carry quite a bit of data in Airtable, but, again, no impact on overall performance
Read full review
No answers on this topic
Support Rating
Airtable has great support. They have a variety of support features to answer any questions. They have great self teaching instructions for templates and product tours. They also have support for teams and project management. They also have a fantastic customer help line. They are able and willing to answer customer questions and never have customers waiting long
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I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
Read full review
In-Person Training
This training was done in-house, but the Airtable team provided resources and how to guides to ensure that we covered all components of the system
Read full review
No answers on this topic
Online Training
Recorded trainings were provided by the Airtable team. Great as an evergreen resources to new team members and for anyone that wants to refresh their Airtable knowledge
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No answers on this topic
Implementation Rating
Training all users was an important part of the implementation, which did take considerable time and effort. At first glance without training, the content calendar can be overwhelming because of the amount of data. The features within Airtable seem to be endless but our team was able to identify the most important to be successful.
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No answers on this topic
Alternatives Considered
Airtable is the most user-friendly and adaptive. It's UX/UI is the most aesthetically pleasing (which matters a lot if its what you're staring at every day), and the customizability of having different views and perspectives of the same record is extremely helpful. It's also a great cloud-based storage place for marketing materials, as it goes beyond simple storage - you can group together, make notes, connect, and comment on assets.
Read full review
It doesn't need to much to get started if you have a personal Google account. If you have a business account setup by your organization, you need permissions to use it, however this is something good to have this customizable part from Google Chat. We can create groups, attach files, and have online conversations from the gmail page, in a new window or using the mobile.
Read full review
Scalability
There are TONS of opportunity to scale, but I think it's a matter if you have the time and resources to do so because the initial setup can be fairly time consuming and prioritized dedication
Read full review
No answers on this topic
Return on Investment
  • It gives us a real-time experience of working.
  • Through this platform, I always have the idea bout which of my team member is working on which particular part of the project, I can easily track their progress, and also I can easily correct them where it is required by adding sticky notes, by sending the attachments and URLs.
  • Quality services.
Read full review
  • Through seamless communication across remote workers, Google Chat has significantly reduced the time spent on back and forth emails.
  • Undoubtedly Google Chat is great for communication but because of a lack of task management tools, we have to rely on other platforms for organizing and tracking tasks.
  • 200MB file size limit in Google Chat often forces us to use other services like Google Drive for sending large files.
Read full review
ScreenShots

Airtable Screenshots

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