TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Chat

    Score8.6 out of 10
    N/AGoogle Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.N/A
    Pricing
    Google Chat
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Google Chat
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Google Chat
    Considered Both Products
    Google
    Chose Google Chat
    It doesn't need to much to get started if you have a personal Google account. If you have a business account setup by your organization, you need permissions to use it, however this is something good to have this customizable part from Google Chat. We can create groups, attach …
    Incentivized
    Chose Google Chat
    Slack has a few more features than Google Chat. Slack, for a long time, had thread chats that grouped a thread of thoughts together, making the main chat group space a lot less cluttered. A while back, Google Chat implemented a similar thing in a different but similar way, …
    Incentivized
    Chose Google Chat
    Slack is actually expensive for larger teams, and their free plan has limitations on message history and file storage so that is the we moved to Google Chat.
    Incentivized
    Chose Google Chat
    For the above platforms, it is always intended for the larger audience when your business communication has a limited stack you prefer choosing the best and simple communication platform rather than spending on a platform that charges per license. AS we need simple secure and …
    Incentivized
    Chose Google Chat
    The main reason why we chose it - the overall G Suite solution, that we bought. We have Google Calendar, GMail & Chat built in. In order not to waste money - we decided to use Google Chat. It works fine, however, as said before, if you had experience with Slack - then you might …
    Incentivized
    Chose Google Chat
    I use it because of it is already available into the google gmail so for using this I do not have to install any external software for this which can take the storage of my device for installation. The other software was taking much data in comparison to the Google Chat.
    Incentivized
    Chose Google Chat
    You do not need to download anything when using Google Chat yet in Webex sometimes it does only work if you download a file. This is similar to Skype where you need to have the application on your computer. Google Chat has added a lot with the great support they have online.
    Incentivized
    Chose Google Chat
    Our organization uses the entire Google Suite of products, so the integration with Google Drive and especially Gmail made this decision a "no brainer". In canvassing most of our employees, many of them had more experience using this product as opposed to Skype, and the …
    Incentivized
    Chose Google Chat
    Switched from Telegram to Google chat as it is more professional and it's integration with other google app is excellent
    Incentivized
    Chose Google Chat
    Google Hangouts is the better app for saving chats. With Slack, you'll need to buy a premium license and if your team reaches more than 20 members then things can get expensive. Slack may be cheaper initially but as soon as somebody adds new employees or contractors they will …
    Incentivized
    Chose Google Chat
    [Google Hangouts Chat] is low cost, easy to use, and built into most Android smartphones.
    Incentivized
    Chose Google Chat
    I don't use Teams internally so as an outside user I find Google Chat easier to use and integrate into our overall software.
    Incentivized
    Chose Google Chat
    Compared to major products, I would say Google Hangouts Chat is very effective, affordable and resourceful. The ease of integration with other Google products makes it even better.
    Incentivized
    Chose Google Chat
    Google Hangouts Chat is better in many ways compared to other products. First, it is affordable. Secondly, integration with other Google products is straightforward. Thirdly and most importantly, I find Google Hangouts Chat more capable than other tools in its category.
    Incentivized
    Chose Google Chat
    Google hangout is very easy to install and you do not have to purchase this feature additionally, this comes with the google product. You can use this product even without installing the additional software. You can work while chatting with your colleagues easily. It can work …
    Incentivized
    Chose Google Chat
    For me, I'd rather use Google Hangouts Chat than Microsoft Teams. Based on my experience Google Hangouts is way less complicated than Microsoft Teams. I don't like complicated and Microsoft Teams for me is complicated. Let's say for a first-time user for both platforms I'd say …
    Incentivized
    Chose Google Chat
    Google Hangouts Chat is simple to use and understand unlike other complicated solutions. The software is affordable and offers great features and integration with other Google products is easy which is a plus. In a nutshell, I haven't used such a resourceful software and we …
    Incentivized
    Chose Google Chat
    It integrates much easier.
    Incentivized
    Chose Google Chat
    Since Google Hangouts Chat comes integrated with G-suite, it just works without any adjustments to our organization's workflows. Other products fail on that front and therefore are not encouraged to be used.
    Incentivized
    Chose Google Chat
    Hangouts was buggy and had frequent crashes, but Hangouts Chat has no such issues so far.
    Incentivized
    Chose Google Chat
    Schools, in my area at least, are not being allowed to use Zoom because of incidences of security breaches known as "Zoom bombs," so the schools here chose to use Google Hangouts Chat. That means if I want to talk to the kids or the teachers, I need to use Google Hangouts Chat.
    Incentivized
    Chose Google Chat
    Prior to Google Hangouts, our company used Spark. Spark was not integrated into our email, therefore it couldn't be easily accessed in the same browser. With Spark we also couldn't search our emails for keywords in a conversation, searching had to be done manually. The one …
    Incentivized
    Chose Google Chat
    Google Chat is very user friendly and I think it is using low level memory or ram we can say of system. Means it loads quickly, not taking too much time that other tools
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    Google Chat
    Project Management
    Comparison of Project Management features of Google Chat
    Feature
    Google Chat
    8.4
    23 Ratings
    Task Management8.013 Ratings
    Gantt Charts8.59 Ratings
    Scheduling9.015 Ratings
    Workflow Automation7.912 Ratings
    Mobile Access9.322 Ratings
    Search9.020 Ratings
    Visual planning tools7.011 Ratings
    Communication
    Comparison of Communication features of Google Chat
    Feature
    Google Chat
    8.9
    23 Ratings
    Chat10.023 Ratings
    Notifications10.023 Ratings
    Discussions8.321 Ratings
    Surveys8.515 Ratings
    Internal knowledgebase9.012 Ratings
    Integrates with GoToMeeting8.08 Ratings
    Integrates with Gmail and Google Hangouts8.216 Ratings
    Integrates with Outlook9.07 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Google Chat
    Feature
    Google Chat
    9.0
    23 Ratings
    Versioning8.716 Ratings
    Video files8.020 Ratings
    Audio files8.319 Ratings
    Document collaboration10.019 Ratings
    Access control9.516 Ratings
    Advanced security features10.017 Ratings
    Integrates with Google Drive8.116 Ratings
    Device sync9.321 Ratings
    User Ratings
    Google Chat
    Likelihood to Recommend
    9.0
    (23 ratings)
    Likelihood to Renew
    8.0
    (2 ratings)
    Usability
    9.0
    (5 ratings)
    Support Rating
    7.3
    (3 ratings)