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Aisera vs. Aurea Process

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Aisera

Aurea Process

9 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Aisera

    		N/AN/AAisera's Conversational AI solution provides immersive and engaging multi-turn conversational experiences to users with full voice, chat, and text support. Leveraging NLU Search and unsupervised NLP to deliver speedy remediation of knowledge requests for immediate self-service resolutions with zero lag time. With self-service, the right answers are provided to users, improving CSAT and NPS. Goals: - Reduce MTTR to 50 sec. - Increase CSAT/NPS up to 50% - 80% of requests are self…N/A

    Aurea Process

    Score10 out of 10
    		N/AAurea Process (formerly CX Process) from Aurea Software in Austin is a business process management offering, based on Savvion BPM.

    $200,000

    per year

    Pricing
    AiseraAurea Process
    Editions & Modules
    No answers on this topic
    License
    $200,000
    per year
    Offerings
    Pricing Offerings
    AiseraAurea Process
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details——
    More Pricing Information
    Features
    AiseraAurea Process
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Aisera and Aurea Process
    Feature
    Aisera
    -
    Ratings
    Aurea Process
    5.3
    1 Ratings
    Dashboards00 Ratings6.01 Ratings
    Standard reports00 Ratings6.01 Ratings
    Custom reports00 Ratings4.01 Ratings
    Process Engine
    Comparison of Process Engine features of Aisera and Aurea Process
    Feature
    Aisera
    -
    Ratings
    Aurea Process
    5.8
    1 Ratings
    Process designer00 Ratings6.01 Ratings
    Process simulation00 Ratings7.01 Ratings
    Business rules engine00 Ratings5.01 Ratings
    SOA support00 Ratings5.01 Ratings
    Process player00 Ratings7.01 Ratings
    Model execution00 Ratings5.01 Ratings
    Collaboration
    Comparison of Collaboration features of Aisera and Aurea Process
    Feature
    Aisera
    -
    Ratings
    Aurea Process
    4.0
    1 Ratings
    Social collaboration tools00 Ratings4.01 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of Aisera and Aurea Process
    Feature
    Aisera
    -
    Ratings
    Aurea Process
    4.0
    1 Ratings
    Content management00 Ratings4.01 Ratings
    User Ratings
    AiseraAurea Process
    Likelihood to Recommend
    -
    (0 ratings)
    5.0
    (1 ratings)