AITalent LMS vs. Docebo Learning Platform

I do not have much experience with any other platform in this space, so it is hard to know if the areas they lack are the same across the board or just for them. But, it gets the job done and is much better than trying to use excel trackers. It is good value for the price

Incentivized

Docebo [Learning Suite] is a great tool for hosting content when you have a clear idea and path of how you want your users to engage. Essentially, the UI and experience is beautiful and the navigation for users really beats out many other learning platforms but you need to be very deliberate in designing the paths for employees to take. You cannot expect employees and users to intuitively figure out what they need to do within the system. This is a key drawback. What I love is content curation from external sites such as youtube, linkedin, and uploaded videos that can launch all within Docebo -that for us is key to track how much engagement were getting where we couldn't have that on our previous platform.

Incentivized

• The great and fast product, I like to work with it. Also, it is easy to set up.
• Clear and simple analytics about everything that happens in the environment. Very good software.

• The user interface is well designed and for the most part very intuitive.
• Administration is fairly straight forward - I've used other LMSs that require intense concentration and pages of written notes to remember how to create and deploy a course - this is not the case with Docebo.
• Docebo is an open system that has many integrations.

• UX design is very outdated
• Level of admin permissions is not available so tough to give someone temporary access to a branch they are not a part of
• More detailed reports

Incentivized

• Issues with latency. Once training is complete, it takes a while for it to show up in personal records. This can lead to frustration sometimes when one training is a prerequisite for another.
• LMS admin cannot proxy into another user's account.
• Training videos have a size limit.

Incentivized

Very user friendly. Easy to set up, add or edit to anything

Incentivized

It was somewhat easy to navigate, I still think that the UX could be better designed. I just thought that it was also hard to find course using the search feature. I still think its one of the better LMS I have seen, but I prefer Litmos over Docebo LMS

Incentivized

The service is very slow often taking months to resolve issues. The CSM program is poor, with ill knowledgeable people not well trained in customer management with a lack of good follow through. This has been independently observed by several of our Super Admins as well as customers at their annual meeting. They say it has to do with growth, but this has been the case for years.

These products have a very similar set of features and use cases. We went for AITalent LMS in the end, because its mix of costs, robustness, and user experience was the best amongst the three.

Incentivized

Docebo had a better account manager at the time who actively explained and answered all our questions even before we signed any contracts. The other system providers would only do the same once we've signed. Additionally, in terms of capabilities, it was clear that Docebo was able to hit all our use cases whereas the others would find it challenging/needlessly expensive to do so. Others would bloat the cost/double the cost for an internal-external setup. That, or they would not be able to data share across the internal-external setup. Additionally, Docebo was actively investing in AI/machine learning back in 2020, so we were able to see some parts of how it worked on their system, even before we became a paying customer.

Incentivized

• It has allowed us to quickly and easily develop an entire curriculum for our employees.
• To fully take advantage of the value of this tool, we had to dedicate several specialists to dig into the features to learn how to best use them.
• The ease of which we can edit existing units allows us to use that time in other aspects of our work.

Incentivized

• Our candidates were 30 percent more likely to get hired
• Our candidates can cover almost 100% percent more content as they can learn on demand. My candidates are switcher rather fresher. Scheduling live learning sessions during office time was inconvenient for them
• Our clients were angry why were we hiding these new candidates for so long🤣

Incentivized