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Akamai Identity Cloud vs. SAP Customer Data Solutions

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Akamai Identity Cloud

    Score7.7 out of 10
    N/AAkamai Identity Cloud (formerly Janrain, acquired January 2019) supports the collection of customer identity data through social and traditional registration and login as well as diverse engagement capabilities like Commenting, Ratings and Reviews and Live Chat. The customer identity data is stored in one unified individual-level profile, making it available for use across a marketing organization and broader enterprise through out of the box integrations with the most common technology…

    $0

    up to 2,500 users

    SAP Customer Data Solutions

    Score8.2 out of 10
    N/AThe SAP Customer Data Cloud, based on Gigya (acquired by SAP in 2017) is a product suite that allows users to identify consumers, business customers, or partners across devices and channels to drive registrations and engagement; manage access, permission, and consent; and transform data into unified customer profiles.N/A
    Pricing
    Akamai Identity CloudSAP Customer Data Solutions
    Editions & Modules
    Free Basic Social Login
    $0
    up to 2,500 users
    Enterprise
    $5,000
    100k users
    Pro
    $1,000/$2,250
    10k/25k users
    No answers on this topic
    Offerings
    Pricing Offerings
    Akamai Identity CloudSAP Customer Data Solutions
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsFor full platform pricing, please contact us.
    More Pricing Information
    Community Pulse
    Akamai Identity CloudSAP Customer Data Solutions
    Considered Both Products
    Akamai
    No answer on this topic
    SAP
    Chose SAP Customer Data Solutions
    The three names that we were given to evaluate against Gigya by our tiger team were Bitium, OneLogin, and Janrain. The last one was just too new to the game, so after a brief review, we passed. We moderately considered Bitium, but OneLogin seemed to win against them more than …
    Incentivized
    Chose SAP Customer Data Solutions
    We shortlisted a number of other providers, including Janrain.
    Chose SAP Customer Data Solutions
    Disqus, Echo, Janrain (primarily commenting infrastructure only...we we already using Gigya for social media). Cost savings was the biggest factor but we'd already worked with Gigya and had a solid relationship as well. Also, Gigya's strategic road map was good and inline with …
    Chose SAP Customer Data Solutions
    I was not here when the system decision was made. However, I evaluated Janrain at another organization and felt that the product did not have a robust enough feature set.
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Akamai Identity CloudSAP Customer Data Solutions
    Tag Management
    Comparison of Tag Management features of Akamai Identity Cloud and SAP Customer Data Solutions
    Feature
    Akamai Identity Cloud
    -
    Ratings
    SAP Customer Data Solutions
    7.8
    28 Ratings
    Tag library00 Ratings7.827 Ratings
    Tag variable mapping00 Ratings7.725 Ratings
    Ease of writing custom tags00 Ratings7.826 Ratings
    Rules-driven tag execution00 Ratings7.826 Ratings
    Tag performance monitoring00 Ratings7.925 Ratings
    Page load times00 Ratings8.026 Ratings
    Mobile app tagging00 Ratings7.625 Ratings
    Library of JavaScript extensions00 Ratings7.724 Ratings
    Audience Segmentation & Targeting
    Comparison of Audience Segmentation & Targeting features of Akamai Identity Cloud and SAP Customer Data Solutions
    Feature
    Akamai Identity Cloud
    -
    Ratings
    SAP Customer Data Solutions
    7.9
    28 Ratings
    Standard visitor segmentation00 Ratings7.928 Ratings
    Behavioral visitor segmentation00 Ratings8.027 Ratings
    Traffic allocation control00 Ratings7.627 Ratings
    Website personalization00 Ratings8.126 Ratings
    Customer Data Management
    Comparison of Customer Data Management features of Akamai Identity Cloud and SAP Customer Data Solutions
    Feature
    Akamai Identity Cloud
    -
    Ratings
    SAP Customer Data Solutions
    7.9
    29 Ratings
    Account Scoring00 Ratings7.627 Ratings
    Customer Data Governance00 Ratings8.128 Ratings
    Data Connectors00 Ratings7.829 Ratings
    Data Enhancement00 Ratings7.929 Ratings
    Data Ingestion00 Ratings7.729 Ratings
    Data Storage00 Ratings8.129 Ratings
    Data Visibility00 Ratings7.829 Ratings
    Event Data00 Ratings7.727 Ratings
    Identity Resolution00 Ratings8.227 Ratings
    User Ratings
    Akamai Identity CloudSAP Customer Data Solutions
    Likelihood to Recommend
    8.0
    (1 ratings)
    8.5
    (58 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.5
    (10 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (7 ratings)
    Availability
    -
    (0 ratings)
    8.9
    (57 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (7 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (8 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (7 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    4.5
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    4.5
    (1 ratings)