OmniTouch Contact Center Standard Edition vs. MiContact Center
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 OmniTouch | Score5 out of 10 | N/A | Alcatel-Lucent presents the OmniTouch Contact Center Standard Edition as a scalable and reliable contact center solution for up to 7,000 agents, and for companies with contact centers that are mainly driven by inbound voice interactions, the Alcatel-Lucent OmniTouch Contact Center (CC) addresses installations of all types and sizes, from small to large capacities. | N/A |
 MiContact Center | Score9.5 out of 10 | N/A | Canadian company Mitel offers MiContact Center, a call and contact center solution designed for both small businesses and larger enterprises. It comes in several different iterations that support various needs and use cases. | $7 per month |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| OmniTouch | MiContact Center | |
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| Likelihood to Recommend | - | 9.5 |