Alcatel-Lucent Rainbow vs. Bird

Alcatel-Lucent Rainbow

Alcatel-Lucent Rainbow

9 Reviews and Ratings

Bird

Bird

12 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Alcatel-Lucent Rainbow	Score 6.4 out of 10	N/A	Alcatel-Lucent Enterprise offers a communications platform as a service (CPaaS), with Rainbow, a technology platform that connects enterprise communications and collaboration applications providing enterprise connectivity.	N/A
Bird	Score 8.5 out of 10	N/A	Bird CRM, replacing the former MessageBird, is a CRM for Marketing, Sales, and Payments, powering messages to customers across Email, SMS, and WhatsApp.	$0.01 per message

Pricing

Alcatel-Lucent Rainbow

Bird

Editions & Modules

No answers on this topic

API Pricing - WhatsApp: $0.01
per message
API Pricing - Voice: $0.01
per minute
API Pricing - SMS: $0.01
per message
API Pricing - Numbers: $1
per month
Pro: $50
per month
Pro Plus: $150
per month
Start Up: Free
Custom Plan: Contact sales team

Offerings

Pricing Offerings
Alcatel-Lucent Rainbow	Bird
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Alcatel-Lucent Rainbow	Bird
Considered Both Products	Alcatel-Lucent Rainbow Olivier Vaillant Technicien – soutien technique Chose Alcatel-Lucent Rainbow Teams have better collaboration features than Rainbow, but for companies like the one I worked for, hybrid communication is essential and Teams can't provide all the phone features we need to work. Rainbow does a good job for the people who work for our company Incentivized Helpful?	Bird Verified User Anonymous Chose Bird I use 24sessions predominantly as I have large discount with it and it works for scheduling clients. The user interface is helpful for past meetings. 24sessions is click and go - no account or software is needed for the client. Incentivized Helpful? Verified User Anonymous Chose Bird Twilio prices were much higher for our initial volume (30k SMS/month). But they have more APIs and more services if you need to integrate email, SMS, and other channels. We didn't need those features, only basic SMS and email, so we kept each feature from one provider. Email … Incentivized Helpful? PR Pablo Ritchie Product Manager Chose Bird Regarding WhatsApp Business, it is a very useful tool because templates can be programmed for the entire organization and clients can also be referred to other users in order to decongest an agent who can become quite busy. Otherwise there would be no way to serve you through … Incentivized Helpful?

Best Alternatives
	Alcatel-Lucent Rainbow	Bird
Small Businesses	Telegram Score 9.1 out of 10	Telegram Score 9.1 out of 10
Medium-sized Companies	Telegram Score 9.1 out of 10	Telegram Score 9.1 out of 10
Enterprises	Telegram Score 9.1 out of 10	Telegram Score 9.1 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Alcatel-Lucent Rainbow	Bird
Likelihood to Recommend	10.0 (0 ratings)	5.3 (0 ratings)

User Testimonials
	Alcatel-Lucent Rainbow	Bird
Likelihood to Recommend	The main "power" of Rainbow is the hybrid model, to mix traditional telephony and the new way of communicating Rainbow is used in our company by "mobile" people who need to communicate easily with fixed telephones. For an emergency in a subway station, communications are very important and Rainbow provides everything we need for such communications. Olivier Vaillant Technicien – soutien technique Read full review	24sessions is perfect for appointments such as coaching (my use case) where you want them to be able to go into your booking calendar, choose a time and schedule the appointment - or to schedule it from your end. They they get an email on creation and reminder email. I find it not helpful or at least, not at all intuitive, for setting up a host created meeting immediately. You can create it so you can be live at anytime, but host created isn't as any to set up Incentivized Verified User Anonymous Read full review
Pros	Hybrid communications Easy to use In permanent evolution Not expensive Olivier Vaillant Technicien – soutien technique Read full review	Users can transfer a client to another user without a particular permission It allows you to control the communication of our agents and their activity. It gives us a feeling of closeness to our clients who, due to their work activity, cannot answer the phone Incentivized PR Pablo Ritchie Product Manager Read full review
Cons	Improve the "bubbles" Add more "traditional" phone features Improve the conference experiences Olivier Vaillant Technicien – soutien technique Read full review	Recording feature being available again Faster call set for spur of the moment, host initiated calls No ability to call in using a phone for those without internet/low speed access. Incentivized Verified User Anonymous Read full review
Alternatives Considered	Teams have better collaboration features than Rainbow, but for companies like the one I worked for, hybrid communication is essential and Teams can't provide all the phone features we need to work. Rainbow does a good job for the people who work for our company Olivier Vaillant Technicien – soutien technique Read full review	Regarding WhatsApp Business, it is a very useful tool because templates can be programmed for the entire organization and clients can also be referred to other users in order to decongest an agent who can become quite busy. Otherwise there would be no way to serve you through two agents and you could have a bad end user or customer experience. Incentivized PR Pablo Ritchie Product Manager Read full review
Return on Investment	Gain of time Gain of money Olivier Vaillant Technicien – soutien technique Read full review	Lower cost per message High SMS delivery rate Fast development Incentivized Verified User Anonymous Read full review
ScreenShots