Alchemer (formerly SurveyGizmo) is an online survey tool that helps companies design surveys and collect and analyze data. Features include branding, logic & branching, mobile surveys, question types, and reporting.
$55
per month per user
Quadient Inspire
Score 8.6 out of 10
N/A
Quadient Inspire offers a customer experience management portfolio that provides human-centric communication solutions that span the entire customer lifecycle, to help organizations to create meaningful connections with their customers, wherever, whenever they prefer.
N/A
Pricing
Alchemer
Quadient Inspire
Editions & Modules
Collaborator
$55
per month per user
Professional
$165
per month per use (maximum 3 users)
Full Access
$275
per month per user (maximum 3 users)
Enterprise and Business
Contact for quote
No answers on this topic
Offerings
Pricing Offerings
Alchemer
Quadient Inspire
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
Optional
Additional Details
Discount available for annual billing on small team plans.
The solution is highly modular. Pricing may differ a lot depending on usage and configuration.
Qualtrics had many benefits in terms of reporting and analysis. However, it was lacking in the questions and survey building elements when compared to Alchemer
Alchemer has been very resourceful and compared to most competitors, it is superior in all aspects. It is affordable and no compromises on capabilities. It is also easy to use.
Our business team takes pride in immersing ourselves with the wide variety of survey-based platforms available. Much of our goal is recommending the proper people, processes, and technologies to our customers and many of those recommendations come from our own experience with …
While there are other survey platforms out there, SurveyGizmo stands out from the rest. It provides a much wider variety of question and filtering options and easily exports data and creates reports with the touch of a button. These features among others allow for greater …
Used to use SurveyMonkey at a previous company, and the functionality is quite similar. I recall SurveyMonkey having a few more bells and whistles, but that was years ago!
I liked the interface for SurveyGizmo much more than Qualtrics. You knew a question was adjusted in SurveyGizmo and wouldn't change, but with Qualtric's interface, you had to refresh the account several times sometimes to ensure the question would work appropriately. Also, with …
Survey Gizmo has similar survey complexity as Qualtrics (breadth of tools) and similar piping and logic. Survey Gizmo is better suited for slightly smaller enterprises since it has similar tools yet is not as expensive. Compared to Survey Monkey, Survey Gizmo takes a bit more …
We have been using SG for over 4 years now. SG definitely is quickly catching up with Qualtrics and there are more and more powerful features coming out. Pricewise, SG is also much more affordable.
For the functionality, especially with the additional features such as NPS and Max Diff, SurveyGizmo was all around the best option for the price. It allowed us to do everything we could with a previous tool and didn't have too many extra functions we were paying for but didn't …
Quadient Inspire is more user friendly as compared to Opentext Exstream. The user interface, the options for editing are very simple in Quadient Inspire, we can see in the layout what all options do we need, which is a bit complex in Opentext Exstream. Both are CCM solutions …
Its been years since I've formally evaluated competing products. At my last look, again if you in need of a full variable print solution to drive volumes of production, there is no other software which comes close.
Planet Pres This software was by far inferior to Quadient Inspire in both user friendliness and processing power. It also has a lot more scope in the software to grow into other avenues where as planet Pres is just a document composition software. As your organisation grows …
For the past 5 years, I have been consistently using Quadient Inspire products for customer communication management. The best part of Quadient products is the easy GUI which makes it easy even for non-technical users. And Quadient has a knowledge-sharing site called Quadient …
Quadient is more powerful [than] them. Because Quadient Inspire uses all inbuilt features and this is a full CCM service suite. There is very little need to integrate this tool with others for more features and advancements. This tool has better GUI than others and the support …
Quadient Inspire was used by a third-party supplier for document composition so the choice to use Designer and Interactive was set as we were bringing the function in-house. Adding CJM came afterward and a thorough review of the top 10 journey mapping software in the market was …
I believe that Inspire stacks up well against the other products I've seen. While others have some nice fancy features, I believe that Inspire is the complete package.
The breadth of the solution, in particular, allows you to cover many potential use cases in one solution with …
Back in the 2004-2005, I was working in Telecommunications company. We used Elixir Opus for our document composition. We ran into Quadient software (at the time it was called GMC PrintNet - version 4.5) and were simply amazed. It was unlike anything we have used before. All the …
This is my first product in this category and I believe my company selected Quadient Inspire because amongst all the other software available out there, this was the more suitable to our use, and the price is also affordable.
Previously we used Objectif Lune's PlanetPress suite. A few years ago, when I first became aware of it, this appeared to revolutionise the possibilities when compared to what went before. But now there has been a similar quantum leap thanks to Quadient Inspire. The intuitive …
I have been using this solution since the beginning... and before that I used the previous incarnation... from Printnet 3, to Printnet T, to GMC Inspire Designer, to Quadient Inspire. One of the best things about this solution is that they are constantly evolving, which allows …
Having used the legacy platform EMC xPression (now part of OpenText Exstream) the extra functionality of being both a data and composition tool reenforces the market leading stance that Quadient has held for the last 5 years.
The roadmap and focus on continuous improvement and …
Price to performance, Survey Gizmo is a great tool. There are a couple hiccups but it has a ton of features that you can't get from some of the SMB competition and it even rivals some of the Enterprise competition. If you are looking for a large scale surveying platform, it may be worth it to go with one of the more expensive, team-oriented enterprise versions, but if you're part of a mid sized enterprise or SMB team, SurveyGizmo is worth it.
Quadient Inspire is well suited to complex processes and requests. It is very well designed software which includes numerous plug in options for ease of use with other software. They have built in security functions to protect intellectual property and prohibit unauthorized changes. This software is great for people who need control and large feature sets or work with quantities in the millions. Of course, it also works fine on smaller projects. Where it would be overkill is for environments which only need simple variable pieces. Just setting up an address block? If this is your regular job, this software is excessive
Clear and powerful workflow design that makes support easy to understand as teams evolve
Great internal debugging tool that simplifies and accelerates the development cycle
Powerful scripting structure available at nearly every aspect of data management, composition, and finishing allowing for specialized requirements not available in the standard toolset to be met
Advanced logic - more difficult than what it should be. If I'm piping answers to another question, I shouldn't have to create a lengthy logic script for it to perform (this is just with advanced logic).
Too "bubbly" of a template - I didn't like the clouds so I had mine switched to a more basic format.
Accounts - should be able to create different accounts for different users and separate the surveys based on the user.
Usually quick to de-bug/resolve any issues, currently having a problem saving production profiles. Its more of a little annoyance than a problem and its not a time consuming fix. Maybe I'm just being lazy..
No more issues that I have currently come across that haven't already been resolved.
We are using Quadient Inspire products since last 5 years. And we are able to achieve everything with respect to the customer's needs and desired output. Quadient is adding new very important features every day that make document structure very easy for developers and end users. We would like to stick with Quadient for a long time.
The feature sets, agility, and flexibility remain approachable and incredibly powerful. Support is also very responsive and top notch. Overall, with a bit of basic foundational skills, there are seemingly an unlimited number of use cases for which Alchemer can be leveraged.
There are parts of the product that are extremely easy to use, but it can be hard to build it up to get to that point. I'm a power user and I know I've only barely scratched the surface, but the transactional users barely have to lift a finger to get their letters out. There's a lot more that can be done if I had the time and resources to devote to improving our letters more and there are times when the interface is in my way as to meeting those goals, but by and large, it's a swift and easy to use program.
I am giving this rating because Quadient products are highly available. Most of the time all Quadient products are available. In some cases Quadient always follows the planned schedule and maintenance. They always inform all the partners and clients a day or two in advance so that the clients can work accordingly.
I want you to rate the performance of the Quadient Inspire 9 out of 10. Because every time we work with Quadient products I never feel any sluggishness and any performance issue. Along with this, one thing that we all should understand is that the performance of any application also depends on the computer hardware. So along with the software application, your hardware should also meet the minimum requirements.
Every once in awhile, it is necessary to solicit support. On those occasions, support is extremely responsive and supportive. It has been my experience that [if] they can't walk you through the desired endpoint, they will take a look at your build and remedy for you.
Overall Quadient team is very responsive and willing to come to the table and provide valuable information and resolution for problems. What tier of support you have would defiantly impact the experience you have. Had some challenges with a few members of the support team , but when brought up with the vendor it was quickly resolved
I had a couple of weeks of training back in 2005 on the Quadient premises in Hradec Kralowe. The instructor was just great! Besides showing as normal functionalities, he went so far to solve our concrete challenges. He actually encouraged me to become a "real" programmer. I have written my first lines of code in Inspire (GMC PrintNetT) and never looked back.
Quadient offers online training for all of its products (paid service). You can choose your pace and go through the material and then solve real challenges. At the end, you can choose to take a final assignment and get certification which is a really good thing to do. If you get stuck, the training team will answer any of your questions and give you guidance.
As you consider your digital transformation, think of the people who may object. They have valid criticisms, valuable insights and information critical to your success. Quadient’s advice is to build a strong internal team and confront these questions early. When everyone understands the project from their perspective, the project has a better chance of success.
Our business team takes pride in immersing ourselves with the wide variety of survey-based platforms available. Much of our goal is recommending the proper people, processes, and technologies to our customers and many of those recommendations come from our own experience with the tools. SurveyGizmo fills an extremely valuable role within business analytics. It helps gain the voice of the customer (or end-user) while offering a wide-ranging functional platform for data gathering and organization. SurveyGizmo is up to the task when competing with other high-profile tools and is a fantastic business option for those looking for a proficient survey tool.
Quadient Inspire is more user friendly as compared to OpenText Exstream. The user interface, the options for editing are very simple in Quadient Inspire, we can see in the layout what all options do we need, which is a bit complex in OpenText Exstream. Both are CCM solutions but vary a bit in terms of user friendliness.
I am giving this rating because Quadient products are very reliable. Quadient products can be deployed across multiple departments and sites as needed. We can integrate Quadient products with other applications and tools in a very effective, efficient and flexible way. We can deploy Quadient products in Cloud as well.
We've restructured the entire organization on customer journey based on the understanding gain by mapping customer touchpoints from their perspective instead of business processes
We have been able to reduce SLAs for comms changes from 8 weeks to 5 days using Quadient Inspire tools and bringing this in-house.
We have also standardized templates and reduced the number of variants of comms be being able to build once and deploy across multiple channels.
