Alchemer vs. Respondent.io

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Alchemer
Score 8.4 out of 10
N/A
Alchemer (formerly SurveyGizmo) is an online survey tool that helps companies design surveys and collect and analyze data. Features include branding, logic & branching, mobile surveys, question types, and reporting.
$55
per month per user
Respondent.io
Score 9.0 out of 10
N/A
Respondent.io is a marketplace for sourcing business professionals for in-depth research interviews, or used to recruit B2B and B2C research participants for studies, as well as screen, schedule & pay research participants.
$39
billed at completed research per B2C credit
Pricing
AlchemerRespondent.io
Editions & Modules
Collaborator
$55
per month per user
Professional
$165
per month per use (maximum 3 users)
Full Access
$275
per month per user (maximum 3 users)
Enterprise and Business
Contact for quote
Pay As You Go - B2C
$39
billed at completed research per B2C credit
Pay As You Go - B2B
$65
billed at research completion per B2B credit
Basic - B2C
$1,980
per year 60 B2C credits per year
Basic - B2B
$3,300
per year 60 B2B credits per year
Advanced - B2C
$3,600
per year 150 B2C credits per year
Advanced - B2B
$6,000
per year 150 B2B credits per year
Offerings
Pricing Offerings
AlchemerRespondent.io
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual billing on small team plans.
More Pricing Information
Community Pulse
AlchemerRespondent.io
Considered Both Products
Alchemer
Chose Alchemer
Qualtrics had many benefits in terms of reporting and analysis. However, it was lacking in the questions and survey building elements when compared to Alchemer
Chose Alchemer
Alchemer has been very resourceful and compared to most competitors, it is superior in all aspects. It is affordable and no compromises on capabilities. It is also easy to use.
Chose Alchemer
SurveyMonkey, Formsite. Ultimately, Alchemer remains our go-to solution as it's combination of ability and flexibility bested the other options.
Chose Alchemer
Alchemer surveys have more functionalities and features such as logics, survey tracking and flawless integration systems.
Chose Alchemer
Our business team takes pride in immersing ourselves with the wide variety of survey-based platforms available. Much of our goal is recommending the proper people, processes, and technologies to our customers and many of those recommendations come from our own experience with …
Chose Alchemer
While there are other survey platforms out there, SurveyGizmo stands out from the rest. It provides a much wider variety of question and filtering options and easily exports data and creates reports with the touch of a button. These features among others allow for greater …
Chose Alchemer
Best alternative and value for the cost EASILY. AND it performs similar or more functions than that of Qualtrics. Survey Monkey is just terrible.
Chose Alchemer
Used to use SurveyMonkey at a previous company, and the functionality is quite similar. I recall SurveyMonkey having a few more bells and whistles, but that was years ago!
Chose Alchemer
I liked the interface for SurveyGizmo much more than Qualtrics. You knew a question was adjusted in SurveyGizmo and wouldn't change, but with Qualtric's interface, you had to refresh the account several times sometimes to ensure the question would work appropriately. Also, with …
Chose Alchemer
Survey Gizmo has similar survey complexity as Qualtrics (breadth of tools) and similar piping and logic. Survey Gizmo is better suited for slightly smaller enterprises since it has similar tools yet is not as expensive.
Compared to Survey Monkey, Survey Gizmo takes a bit more …
Chose Alchemer
We have been using SG for over 4 years now. SG definitely is quickly catching up with Qualtrics and there are more and more powerful features coming out. Pricewise, SG is also much more affordable.
Chose Alchemer
For the functionality, especially with the additional features such as NPS and Max Diff, SurveyGizmo was all around the best option for the price. It allowed us to do everything we could with a previous tool and didn't have too many extra functions we were paying for but didn't …
Respondent.io
Chose Respondent.io
We use Respondent.io as a supplementary tool on a go-pay basis. It offers us another channel to recruit participants to explore different financial topics.
Features
AlchemerRespondent.io
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Alchemer
8.0
Ratings
0% above category average
Respondent.io
-
Ratings
Survey templates8.00 Ratings00 Ratings
Themes7.00 Ratings00 Ratings
Custom logo/branding9.00 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Alchemer
9.3
Ratings
9% above category average
Respondent.io
-
Ratings
Changes to live survey8.00 Ratings00 Ratings
Question design help10.00 Ratings00 Ratings
Multiple question types10.00 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Alchemer
9.0
Ratings
9% above category average
Respondent.io
-
Ratings
Survey logic flexibility9.00 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Alchemer
6.6
Ratings
21% below category average
Respondent.io
-
Ratings
Response tracking7.00 Ratings00 Ratings
Data export6.00 Ratings00 Ratings
Standard reports7.00 Ratings00 Ratings
Custom reports8.00 Ratings00 Ratings
Analytics5.00 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Alchemer
10.0
Ratings
14% above category average
Respondent.io
-
Ratings
Access controls10.00 Ratings00 Ratings
Compliance10.00 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Alchemer
10.0
Ratings
20% above category average
Respondent.io
-
Ratings
Vendor-offered crowdsourcing10.00 Ratings00 Ratings
Respondent restrictions10.00 Ratings00 Ratings
Market Research
Comparison of Market Research features of Product A and Product B
Alchemer
-
Ratings
Respondent.io
9.0
Ratings
22% above category average
Consumer Feedback00 Ratings9.00 Ratings
Best Alternatives
AlchemerRespondent.io
Small Businesses
Square 9 Softworks
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Score 9.1 out of 10
Alchemer
Alchemer
Score 8.4 out of 10
Medium-sized Companies
Qualaroo
Qualaroo
Score 6.1 out of 10
Alchemer
Alchemer
Score 8.4 out of 10
Enterprises
Verint Voice of the Customer
Verint Voice of the Customer
Score 10.0 out of 10
Alchemer
Alchemer
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AlchemerRespondent.io
Likelihood to Recommend
7.0
(0 ratings)
9.0
(0 ratings)
Usability
8.7
(0 ratings)
-
(0 ratings)
Support Rating
6.7
(0 ratings)
-
(0 ratings)
User Testimonials
AlchemerRespondent.io
Likelihood to Recommend
Price to performance, Survey Gizmo is a great tool. There are a couple hiccups but it has a ton of features that you can't get from some of the SMB competition and it even rivals some of the Enterprise competition. If you are looking for a large scale surveying platform, it may be worth it to go with one of the more expensive, team-oriented enterprise versions, but if you're part of a mid sized enterprise or SMB team, SurveyGizmo is worth it.
Read full review
It is great for participant recruitment on go-pay basis. Perfect for smaller companies and UX teams. but larger companies and teams might want to look into other solutions that could be used at scale
Read full review
Pros
  • Streamlines the survey process and provides quality data.
  • Provides a wide variety of question types and filtering options in order to ensure the proper questions are being asked.
  • Better improves outcomes for constituents/patients.
  • Easy to edit and reformat questions as desired.
  • Easy to navigate, export data, and create reports.
Read full review
  • Recruitment
  • Option to cherry pick participants
  • Easy to use
Read full review
Cons
  • Advanced logic - more difficult than what it should be. If I'm piping answers to another question, I shouldn't have to create a lengthy logic script for it to perform (this is just with advanced logic).
  • Too "bubbly" of a template - I didn't like the clouds so I had mine switched to a more basic format.
  • Accounts - should be able to create different accounts for different users and separate the surveys based on the user.
Read full review
  • Adding customer meeting links
  • custom consent
Read full review
Usability
The feature sets, agility, and flexibility remain approachable and incredibly powerful. Support is also very responsive and top notch. Overall, with a bit of basic foundational skills, there are seemingly an unlimited number of use cases for which Alchemer can be leveraged.
Read full review
No answers on this topic
Support Rating
Every once in awhile, it is necessary to solicit support. On those occasions, support is extremely responsive and supportive. It has been my experience that [if] they can't walk you through the desired endpoint, they will take a look at your build and remedy for you.
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No answers on this topic
Alternatives Considered
Our business team takes pride in immersing ourselves with the wide variety of survey-based platforms available. Much of our goal is recommending the proper people, processes, and technologies to our customers and many of those recommendations come from our own experience with the tools. SurveyGizmo fills an extremely valuable role within business analytics. It helps gain the voice of the customer (or end-user) while offering a wide-ranging functional platform for data gathering and organization. SurveyGizmo is up to the task when competing with other high-profile tools and is a fantastic business option for those looking for a proficient survey tool.
Read full review
We use Respondent.io as a supplementary tool on a go-pay basis. It offers us another channel to recruit participants to explore different financial topics.
Read full review
Return on Investment
  • It has always delivered on all our business objectives. I think that the reason why it's a bit [more] expensive than other providers.
  • It has helped us to optimize resources especially man hours involved in survey design.
  • It has been a valuable partner in almost all [of] our uses.
Read full review
  • Time to market
  • Better user experience
  • Product market fit
Read full review
ScreenShots