Alconost vs. Winning by Design

Alconost responds quickly to our requests and has constant follow-up and precise deadlines. Our business is B2-B focused and their team has translated accurately many of our requests. Also, they adapted their deliverables to our model, meaning, they translated the documents we asked for, respecting our guidelines instead of imposing theirs.

I recommend Winning by Design for SaaS companies that want to train their teams in improving customer service, and growth as well as becoming more of a data drive on a day-to-day basis. During the course, I attended we had a combination of theoretical and practical content and interaction between the participants. We started by learning about the SaaS sales methodology, how to make demos, the importance of making the impact tangible for customers, how to tell stories that captivate and sell, partnership expansion, day-to-day strategies, time management, and information organization, among others.

Incentivized

• E-Learning
• Course Reminders
• Interactive sessions
• Making things simple

• Putting the software into practice requires great commitment
• The only problem with the software is that it is a time taking process
• Customization is a little cumbersome

Incentivized

INFUSEmedia is an integrated, demand-generation machine that is designed to help B2B associations drive quality interest. The only problem with the software is that sometimes it's hard to get ahold of someone in customer service if you have a question or need help with a situation

Incentivized

• Helped amplify our lead acquisition strategy by translating content to reach a non-English speaking audience

• The Training gave our SDRs a better understanding of how to approach our prospective buyers
• Our Account Executives really focussed more on selling value after the sessions and their performance improved a lot!
• Customer success coaches got better at cross- and upselling our customer base while keeping them happy.

Incentivized